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General Manager/Store Director Full-Time

Piggly Wiggly  is seeking an experienced General Manager/Store Director to join our team! The ideal candidate will have experience in the grocery industry, a passion for customer service, and a strong ability to manage and motivate staff.

The role of a General Manager/Store Director is important in ensuring the smooth and efficient operation of a store. This job description template highlights the key responsibilities and qualifications needed for the position. By attracting and hiring qualified individuals for this role, supermarkets can ensure that they have a capable leader who can effectively manage staff, oversee inventory and finances, and provide excellent customer service.

The General Manager/Store Director is responsible for overseeing daily operations, developing, and implementing strategies to increase sales, managing inventory levels, and ensuring that all health and safety regulations are followed. This is an excellent opportunity for someone looking to take their career in the grocery industry to the next level.

The company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We strive to have a safe workplace and therefore now conduct background screenings and drug testing. This employer participates in E-Verify.

We are a locally owned full-service grocery store. Our mission is to provide accessible, reliable, and safe products and services to grocery stores and other business investments efficiently and affordably through prudent business decisions for the communities we serve. We pride ourselves on great customer service, community connection, acting with integrity and respect and always be ready to serve, adapt, learn, and grow.

This is a grocery leadership role offering opportunity for advancement and training program designed to grow your managerial skills.

Step into the role of General Manager/Store Director, where your leadership prowess will shape the seamless and efficient day-to-day operations of our grocery store. As the helm of this dynamic environment, you'll take charge of managing staff, overseeing inventory, and elevating customer service to guarantee a positive shopping experience. Your pivotal role as General Manager/Store Director is instrumental in upholding high levels of customer satisfaction and steering the team towards the achievement of our business goals. If you are ready to lead and contribute to a thriving retail experience, apply now to be an integral part of our success story.

Preference will be given to those with 5 years or more of grocery retail management experience.

Supermarket Manager Responsibilities

• Develop and implement strategies to drive sales and increase profitability.
• Manage the store's budget, including monitoring expenses and minimizing waste.
• Ensure that the store is properly stocked with products and manage inventory levels to prevent shortages or overstocking.
• Hire, train, and supervise staff, ensuring that they provide excellent customer service and follow company policies and procedures.
• Develop and enforce operational policies and procedures to maintain a safe and clean environment for staff and customers.
• Monitor and analyze sales and customer data to identify trends and opportunities for improvement.
• Collaborate with suppliers and negotiate contracts to ensure competitive pricing and quality products.
• Resolve customer complaints and ensure a high level of customer satisfaction.
• Stay informed about market trends, new products, and competitors to make informed business decisions and maintain a competitive edge.
• Conduct regular performance evaluations of staff and provide feedback and coaching to promote professional growth.

Supermarket Manager Required Skills

• Strong leadership and management skills to effectively lead and motivate a team.
• Excellent communication and interpersonal skills to interact with staff, customers, and suppliers effectively.
• Strong organizational and multitasking abilities to handle multiple responsibilities and prioritize tasks.
• Sound financial management skills to analyze financial data and make informed decisions.
• Problem-solving and decision-making skills to address issues promptly and effectively.
• Attention to detail to ensure accuracy in inventory management and compliance with regulations.
• Knowledge of supermarket operations, including merchandising, inventory control, and customer service.
• Proficiency in using computer systems and software for inventory management, sales reporting, and other administrative tasks.

Potential Career Path from this Position:

• District Manager
• Other Executive opportunities

Job Type: Full-time hourly with open availability

Salary Range: Pay based on experience and negotiable - salaried position plus bonus structure

Benefits:

• Health insurance
• Vision insurance
• Dental insurance
• 401(k)
• Life Insurance
• Paid time of

Ability to Commute/Relocate

• Reliably commute or planning to relocate before starting work (Required)

All applicants will receive an acknowledgement that their application has been received when they apply. Those candidates selected for further consideration will be contacted if their application is pulled for review. 

Required Qualifications

• Bachelor's degree in Business Administration, Retail Management, or a related field (preferred).
• Proven experience as a Supermarket Manager,General Manager/Store Director, or in a similar role.
• Knowledge of retail industry trends and best practices.
• Familiarity with safety and sanitation regulations and standards.
• Strong understanding of financial management principles.
• Ability to work flexible hours, including weekends and holidays.
• Excellent customer service skills.
• Ability to lift heavy objects and stand for extended periods.

  Experience:

  Management: 3 years - 5 years grocery store management (Required)

Physical Demands:

Standing for extended periods of time

Bending, lifting, and reaching

Ability to lift up to 50 pounds

Work Location: In-person