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Training And Development Specialist Jobs in Rio Rancho, NM

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Training And Development Specialist information

See Rio Rancho, NM salary details

$33.9K

$64.1K

$101.6K

How much do training and development specialist jobs pay per year?

As of Jun 10, 2026, the average yearly pay for training and development specialist in Rio Rancho, NM is $64,123.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,800.00 and $73,800.00 per year, depending on experience, location, and employer.

What is the difference between Training And Development Specialist vs Learning and Development Coordinator?

AspectTraining And Development SpecialistLearning and Development Coordinator
CredentialsTypically requires a bachelor’s degree in HR, education, or related field; certifications like CPLP are commonSimilar credentials; often holds a bachelor’s degree in HR, education, or related area
Work EnvironmentWorks in corporate, educational, or nonprofit settings, designing and delivering training programsSupports training logistics, schedules, and coordination within similar environments
Employer & Industry UsageUsed across industries like corporate, healthcare, and education for employee developmentCommonly used in organizations to assist with training program administration

The main difference is that Training And Development Specialists focus on designing and delivering training programs, while Learning and Development Coordinators handle the logistical and administrative aspects of training. Both roles require similar qualifications and are vital in employee development across industries.

How do Training and Development Specialists typically measure the effectiveness of their training programs?

Training and Development Specialists often use a combination of feedback surveys, participant assessments, and performance metrics to evaluate training effectiveness. They may analyze pre- and post-training test scores, observe changes in employee performance, and gather feedback from trainees and managers. This data helps them identify areas for improvement, justify the value of training initiatives, and ensure alignment with organizational goals. Continuous evaluation is a key part of the role and supports ongoing professional growth within the team.

What are the key skills and qualifications needed to thrive as a Training and Development Specialist, and why are they important?

To thrive as a Training and Development Specialist, you need expertise in instructional design, adult learning principles, and strong facilitation skills, usually supported by a bachelor’s degree in human resources, education, or a related field. Familiarity with learning management systems (LMS), e-learning authoring tools, and certifications such as CPLP or ATD can be highly beneficial. Excellent communication, presentation, and interpersonal skills help facilitate engagement and adapt training to diverse audiences. These skills and qualifications are crucial for creating effective learning experiences that align employee development with organizational goals.

What Is a Training and Development Specialist?

Training and development is a human resources function dedicated to helping employees improve their work skills. A training and development specialist assesses the need for training programs, develops training materials, and coordinates employee learning programs. Their primary job is to provide training resources and facilitate learning through certification programs, technology-based courses, and workshops. They may design employee continuing education programs, which enables employees to earn a degree during their employment. Similar job titles include training specialist and learning and development specialist.

What are Training and Development Specialists?

Training and Development Specialists are professionals responsible for designing, implementing, and evaluating programs that help employees improve their skills and knowledge. They assess organizational needs, develop training materials, and deliver sessions in various formats such as workshops, seminars, or online courses. Their work ensures that employees are equipped to perform their jobs effectively and can adapt to changes within the organization. Additionally, they often track the effectiveness of training programs and make adjustments to improve results.
More about Training And Development Specialist jobs
What job categories do people searching Training And Development Specialist jobs in Rio Rancho, NM look for? The top searched job categories for Training And Development Specialist jobs in Rio Rancho, NM are:
Training And Development Specialist jobs near you
Operations Technical Specialist (Commercial/Personal Insurance)

Operations Technical Specialist (Commercial/Personal Insurance)

Insurance Office of America

Santa Fe, NM

$60K - $85K/yr

Full-time

Medical, Retirement

Posted 28 days ago

Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

73rd of 260 rated insurance

Job description

Description

Job Description:

Title: Operations Technical Specialist – Training & Development 

Work Mode: Fully Remote | Location/Supporting: Longwood, FL office | Experience: Licensing and experience with Applied Products are strong preferred. Consideration will be given to candidate with prior EPIC and Commercia/Personal lines insurance experience who are seeking to further develop their expertise within Epic.
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 

About the Role: The Operations Technical Specialist supports and enhances insurance operations through agency management system expertise, operational assurance, and process improvement. This role partners closely with Epic training partners. operations, and leadership to ensure systems are optimized and aligned with business goals.

 
Key Responsibilities: 

  • Technical Competence: Maintain technical competence in IOA’s systems. 
  • Independent Judgment: Exercise discretion and independent judgment for beneficial outcomes. 
  • Strategic Implementation: Implement strategic and tactical plans to achieve team goals. 
  • Collaboration: Collaborate with branch and regional operations and sales personnel. 
  • Travel: Travel to meet with branch operations teams as needed. 
  • Technical Training: Provide technical support for the Applied Epic agency management systems. Also administer EPIC, CSR24, Indio, and related tools including adding new users, user terminations, resolving user issues.
  • Quality Assurance: Oversee quality audit processes for Epic training effectiveness. 
  • Software Administration: Administer and train users on assigned software. 
  • Documentation: Maintain and publish manuals and newsletters. 
  • Software Evaluation: Support teams by evaluating and implementing software products. 
  • Process Improvement: Develop and improve compliance with core processes and best practices. 
  • Communication: Maintain frequent, transparent communication with supervisors about performance and activities. 
  • Service Excellence: Provide excellent proactive service and respond quickly to inquiries. 
  • Policy Compliance: Stay updated on company policies and procedures. 
  • Continuous Improvement: Seek and adopt best practices to improve individual and team performance. 
  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 5+ years of industry experience, with wide-ranging industry knowledge. 
  • All required active licensing. 
  • Exceptional customer service, communication, multitasking, and organizational skills. 
  • Strong analytical, problem-solving, and decision-making skills. 
  • Ability to perform large work volumes with high degrees of accuracy and attention to detail. 
  • Proficiency in MS Office (Outlook, Word, Excel). 
  • High School Diploma (or equivalent)
  • Consideration will be given to candidates with prior EPIC and Commercial or Personal lines insurance experience who are seeking to further develop their expertise within EPIC

 
What We Offer: 

  • Competitive salaries and bonus potential 
  • Company-paid health insurance 
  • Paid holidays, vacations, and sick time 
  • 401K with employer match 
  • Professional growth and career progression opportunities 
  • Respectful culture and work/family life balance 
  • Community service commitment 
  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is $60,000 to $85,000 per year, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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