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Trainee Claim Adjuster Jobs in Indiana (NOW HIRING)

Progressive

Claims Adjuster Trainee

Schererville, IN · Hybrid

$54K - $57K/yr

As a claims adjuster trainee , you'll learn how to help customers get back on the road after an accident. This is not a field position, which means you'll be building relationships with customers ...

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Trainee Claim Adjuster information

What is a trainee claim adjuster?

Trainee Claim Adjusters are entry-level professionals who learn how to investigate, evaluate, and process insurance claims. They work under the supervision of experienced adjusters to gain knowledge about insurance policies, claim procedures, and assessment techniques. Their responsibilities often include gathering information, interviewing claimants and witnesses, and reviewing documents to determine the validity of a claim. The goal is to develop the skills needed to independently handle claims and ensure fair settlements according to company and legal standards.

What skills and qualifications are needed to be a trainee claim adjuster?

To thrive as a Trainee Claim Adjuster, you need strong analytical skills, attention to detail, and a basic understanding of insurance principles, often supported by a bachelor's degree or relevant experience. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) is valuable. Excellent communication, negotiation, and customer service skills help you manage interactions with claimants, colleagues, and service providers. These skills are crucial for efficiently evaluating claims, ensuring fair settlements, and maintaining trust with clients and stakeholders.

What challenges might a trainee claim adjuster face and how can they overcome them?

Trainee Claim Adjusters often encounter challenges such as understanding complex policy details, handling difficult conversations with claimants, and managing a high volume of cases efficiently. It’s important to ask questions, seek mentorship from experienced adjusters, and take advantage of training resources provided by your employer. Developing strong organizational and communication skills will help you navigate these obstacles and build confidence as you gain experience in the role.

What is the difference between Trainee Claim Adjuster vs Claims Adjuster?

AspectTrainee Claim AdjusterClaims Adjuster
CertificationsOften requires basic licensing or certification, training providedRequires full licensing and experience
Work EnvironmentTraining period, supervised tasksIndependent handling of claims
ResponsibilitiesAssisting with claims, learning processesEvaluating and settling claims independently

The main difference is that a Trainee Claim Adjuster is in training and gaining experience, while a Claims Adjuster has completed training and handles claims independently. The trainee role focuses on learning, whereas the Claims Adjuster role involves full responsibility for claim assessments.

Can you be a trainee claim adjuster with no experience?

Yes, many companies hire trainee claim adjusters with little or no prior experience, as training programs are often provided to teach necessary skills such as claims processing, investigation, and customer service. Candidates typically need a high school diploma or equivalent, and some roles may require basic computer skills or a valid driver's license.

How to start a career as a trainee claim adjuster?

To start a career as a trainee claim adjuster, typically you need a high school diploma or equivalent, and some employers prefer or require a college degree in fields like insurance, business, or related areas. Entry-level positions often involve on-the-job training, and obtaining relevant licenses or certifications, such as state adjuster licenses, can improve job prospects. Developing skills in communication, investigation, and attention to detail is also beneficial for success in this role.

What are popular job titles related to Trainee Claim Adjuster jobs in Indiana?

For Trainee Claim Adjuster jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Trainee Claim Adjuster jobs in Indiana look for?

The top searched job categories for Trainee Claim Adjuster jobs in Indiana are:

What cities in Indiana are hiring for Trainee Claim Adjuster jobs?

Cities in Indiana with the most Trainee Claim Adjuster job openings:

Trainee Claim Adjuster jobs near you
Infographic showing various Trainee Claim Adjuster job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Hybrid job distribution.

Claims Adjuster Trainee

Progressive

Schererville, IN • Hybrid

$54K - $57K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Key responsibilities

  • Learn how to help customers get back on the road after an accident by assisting with claims over the phone.

  • Manage the claims process from start to finish, including determining coverage and liability, interviewing customers and witnesses, and partnering with appraisers to manage vehicle repairs.

  • Negotiate with customers and other insurance carriers to resolve claims.

Progressive Insurance rating

8.6

Company rating: 8.6 out of 10

Based on 601 frontline employees who took The Breakroom Quiz

94th of 315 rated insurance

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.
 
As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position, which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.
 
This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like.
 
Duties & responsibilities (upon completion of training)
  • Determine coverage
  • Determine liability (who’s at fault for the damages)
  • Interview customers, claimants, and witnesses
  • Partner with appraisers/estimators to manage vehicle repairs
  • Negotiate with customers and other insurance carriers and resolve claims
Must-have qualifications
  • Three years of work experience OR
  • Bachelor’s degree OR
  • Two years work experience and an associate degree
Schedule: Training: Monday-Friday, 8:30am-5:30pm; Onboarding: Monday-Friday, 8:30am-5:30pm; Work Schedule after onboarding: Monday-Friday, 9-6pm, based on business need
 
Location: 833 W. Lincoln Hwy, Suite 315W, Schererville, IN 46375 
 
Compensation 
  • Once you complete training and pass any necessary testing requirements, your salary range will be $54,000 to $57,500/year, however, during training, you'll be paid hourly based on your annual salary 
  • Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance
Benefits
  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance
Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
 
Equal Opportunity Employer
 
Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.
 
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/
 
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