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Train Operations Manager Jobs in Delaware (NOW HIRING)

Essential Functions • Manage team to ensure quality and on-time shipping of all orders (picking ... and train team members • Input daily numbers for area of responsibility for monthly metric ...

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Train and supervise operations personnel to identify problems and initiate remedies and techniques ... Manage third party contracts, technical support service representatives, and continuing service ...

Work with Operations Manager, helping to develop and train crew members * Ensure equipment preventative maintenance is performed as needed and equipment is in good working order * Participate in ...

As an operational and sales leader, you will be responsible for general management of the branch ... Motivation/Passion/Desire to build teams, recruit, train & cultivate top performers, and enable ...

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Train Operations Manager information

See Delaware salary details

$31K

$63.5K

$118.6K

How much do train operations manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for train operations manager in Delaware is $63,511.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a train operations manager?

To thrive as a Train Operations Manager, you need in-depth knowledge of railway operations, safety regulations, and logistics management, often supported by a degree in transportation, logistics, or engineering. Familiarity with rail traffic control systems, scheduling software, and safety certification programs is typically required. Strong leadership, problem-solving abilities, and effective communication skills help manage teams and respond to operational challenges. These competencies are crucial for ensuring efficient, safe, and reliable train services in a complex, high-stakes environment.

What does a train operations manager do?

A Train Operations Manager oversees the daily operations of train services to ensure safety, efficiency, and punctuality. They coordinate train schedules, manage staff, and respond to operational issues or emergencies. Their responsibilities also include liaising with maintenance teams, ensuring compliance with safety regulations, and implementing operational improvements. This role requires strong leadership, problem-solving skills, and a thorough understanding of railway systems.

What are some common challenges a train operations manager faces in coordinating schedules and ensuring on-time performance?

Train Operations Managers often navigate challenges such as unexpected delays due to weather, equipment malfunctions, or track maintenance. They must quickly adapt schedules, communicate effectively with train crews, and coordinate with maintenance and signaling teams to minimize disruptions. Balancing the needs of passenger and freight services while ensuring safety and regulatory compliance also requires strong organizational and problem-solving skills. Effective collaboration and real-time decision-making are essential to keep operations running smoothly.

What is the difference between Train Operations Manager vs Train Dispatcher?

AspectTrain Operations ManagerTrain Dispatcher
CredentialsTypically requires a degree in transportation, logistics, or related field; certifications in safety and operationsOften requires a high school diploma or equivalent; certifications in safety and communication systems
Work EnvironmentOversees train operations, manages staff, and ensures safety compliance in rail yards or officesCoordinates train movements, communicates with crews, and manages schedules at dispatch centers
Industry UsageUsed in railway companies for overall operations managementUsed in rail companies for real-time train movement coordination

The Train Operations Manager focuses on overseeing overall train operations, staff management, and safety compliance, while the Train Dispatcher handles real-time train movement coordination and communication. Both roles are essential in railway operations but differ in scope and daily responsibilities.

What are popular job titles related to Train Operations Manager jobs in Delaware? For Train Operations Manager jobs in Delaware, the most frequently searched job titles are:
What cities in Delaware are hiring for Train Operations Manager jobs? Cities in Delaware with the most Train Operations Manager job openings:

Scheduling Operations Manager - US Northeast Territory

Agilent

Wilmington, DE • On-site

$97K - $153K/yr

Full-time

Re-posted yesterday


Agilent Technologies rating

8.2

Company rating: 8.2 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

88th of 536 rated manufacturers


Job description

Job Description

As our Scheduling Manager you will be leading a high-performance scheduling team, focusing on customer and employee experience while supporting the business in revenue growth, driving efficiency and profitability.

The scope of this role includes the development of the strategic vision for your team as well as the ability to successfully execute the strategy in a systematic and consistent manner to achieve the desired results. The Scheduling Manager must have strong organizational and operational leadership capabilities coupled with industry knowledge, creativity, strong communication skills, and customer centric focus.

The key responsibilities:

  • Effective management of scheduling coordinators that are responsible for service delivery of installations, repairs, and annual maintenance for Agilent instrumentation

  • Conduct effective resource management to maximize productivity, hire, train, and onboard new employees

  • Implementing and maintaining processes targeted at efficient operations and positive employee experience

  • Collaborate with the US Call Centers Managers, Field Service Business Managers and Sales Managers to ensure we are meeting and exceeding customer expectations

  • Utilize metrics and quality measurements to optimize the customer experience during the scheduling process

  • Promote the Agilent Cross Lab "Insight to Outcome" brand within your organization

  • Actively fostering a quality and continuous improvement culture within the organization

  • Ensure all working relationships follow Agilent Technologies Standards of Business Conduct.

  • Oversee and ensure conflict/escalation resolution between employees and customers

  • Compliance in call management according to Agilent policies.

  • Lead change management efforts by driving the planning, communication, implementation, and adoption of organizational and operational changes while minimizing business disruption.

Qualifications
  • Academic/ higher education degree is preferred, though we will also consider applicants with an equivalent combination of education, training, and relevant experience.

  • 6+ years of customer service, scheduling or relevant experience.

  • 2+ years of demonstrated management skills and ability to design and execute processes and initiatives with little to no supervision.

  • Advanced conflict resolution and problem-solving skills required.

  • Demonstrated knowledge of the service business and a solid understanding of the scheduling coordinator role and responsibilities.

  • Experience leading an organization through significant change, maintaining a positive and inspirational point of view.

  • Effective interpersonal and cross-functional collaboration skills including strong influencing skills.

  • Demonstrated knowledge of customer preferences, needs, and expectations.

  • Excellent written and verbal communication skills; ability to communicate effectively at all levels of the organization.

  • Familiarity of software applications such as SAP/CRM are a plus.

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Additional Details

This job has a full time weekly schedule. Applications for this job will be accepted until at least August 10, 2026 or until the job is no longer posted.The full-time equivalent pay range for this position is $97,920.00 - $153,000.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.Travel Required: OccasionalShift: DayDuration: No End DateJob Function: Customer Service

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