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Train Customer Service Jobs (NOW HIRING)

FRONT END/LEAD CLERK (CSR)

Green Bay, WI · On-site

$15.25 - $18.75/hr

Coach and train customer service manager and front end supervisors. * Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct ...

Train customers on products. Provide service feedback to management) Qualifications Organization Core Values Humanity - People, Respect, Teamwork, Community, Kindness Excellence - Quality Work ...

The Assembly/Service Technician is responsible for safely assembling, testing and troubleshooting ... Train Customer employees on operation and maintenance of products/systems. * Maintain a clean and ...

Train customers on products. Provide service feedback to management) As a Customer Service Specialist, your job will be to make our customers happy through excellence customer service during in ...

Train customers on products. Provide service feedback to management) Organization Core Values Humanity - People, Respect, Teamwork, Community, Kindness Excellence - Quality Work, Integrity ...

Train customers on products. Provide service feedback to management) Organization Core Values Humanity - People, Respect, Teamwork, Community, Kindness Excellence - Quality Work, Integrity ...

Service Technician

Caledonia, IL · On-site

$25 - $35/hr

... Train customer personnel on machine operation and maintenance • Provide technical support by phone and email • Complete service reports and documentation • Assist with machine testing and ...

Customer Service - Full or Part Time - No Openings Currently - If you would like us to consider you ... We will train. No bike experience necessary. Currently $15.50 to $18.00 per hour. Job entails ...

Train customer personnel on safe and proper operation of equipment. Train customer personnel to perform any maintenance that needs to be done by operators. Partner with Service Coordinator to ...

New

Train customer personnel on safe and proper operation of equipment. Train customer personnel to perform any maintenance that needs to be done by operators. Partner with Service Coordinator to ...

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Train Customer Service information

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How much do train customer service jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for train customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Train Customer Service representatives and how can they effectively handle them?

Train Customer Service representatives often encounter challenges such as managing high passenger volumes during peak hours, handling delays or service disruptions, and addressing diverse passenger needs. Effective communication, patience, and problem-solving skills are essential for resolving complaints and providing accurate information. Building strong teamwork with train staff and staying updated on service changes helps ensure a positive passenger experience, even during challenging situations.

What is the difference between Train Customer Service vs Customer Support Specialist?

AspectTrain Customer ServiceCustomer Support Specialist
Required CredentialsCustomer service training, communication skillsCustomer service training, technical knowledge (if applicable)
Work EnvironmentTraining sessions, call centers, retail settingsCall centers, help desks, online support platforms
Employer & Industry UsageRetail, hospitality, call centersTechnology, telecom, e-commerce
Common Search & ComparisonFocuses on training roles, onboardingFocuses on resolving customer issues, technical support

While Train Customer Service roles focus on educating and preparing staff or customers, Customer Support Specialists handle ongoing customer inquiries and problem resolution. Both roles require strong communication skills, but their primary functions differ: training versus support.

What are the key skills and qualifications needed to thrive as a Train Customer Service Representative, and why are they important?

To thrive as a Train Customer Service Representative, you need strong communication skills, knowledge of ticketing procedures, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, reservation platforms, and basic computer applications is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help you manage diverse passenger needs and resolve issues calmly. These skills and qualities are crucial for ensuring passenger satisfaction, smooth travel experiences, and upholding the reputation of the train service.

What are Train Customer Service jobs?

Train Customer Service jobs involve assisting passengers with their travel needs before, during, and after their train journeys. Employees in these roles help with ticketing, provide travel information, handle complaints, and ensure a safe and pleasant experience for all passengers. They often work at train stations, on board trains, or in customer contact centers. Good communication skills and a strong customer-oriented attitude are essential for success in this field.
More about Train Customer Service jobs
What cities are hiring for Train Customer Service jobs? Cities with the most Train Customer Service job openings:
What states have the most Train Customer Service jobs? States with the most job openings for Train Customer Service jobs include:

FRONT END/LEAD CLERK (CSR)

Pick 'n Save

Green Bay, WI • On-site

$15.25 - $18.75/hr

Full-time

Medical, Dental, Vision, PTO

Posted 10 days ago


Pick 'n Save rating

5.3

Company rating: 5.3 out of 10

Based on 104 frontline employees who took The Breakroom Quiz

89th of 114 rated grocery stores


Job description

Provide day-to-day support of all Front End department operations, policies, processes and procedures. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in Wisconsin, Pick 'N Save merged with The Kroger Company in 2015. Today, we're proudly serving Pick 'N Serve customers in 89 stores throughout the state. 
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Pick 'N Save family! 
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

  • A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
  • Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
  • Valuable associate discounts on purchases, including food, travel, technology and so much more.
  • Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
  • Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page

Minimum

  • Willing to work mornings, afternoons, evenings, or nights as the work demands.
  • Willing and available to work weekends and holidays as needed (emphasis on Prime Time)
  • Store retail experience with an emphasis on customer service and front-end operations.
  • Ability to multi task and handle large workloads.
  • Effective written and oral communication skills.
  • Ability to learn a wide range of computer applications including Microsoft Word, Excel, PowerPoint, ACE, Supersked, etc.
  • Understanding of all key components of department operations (ie. Managing people, merchandising, inventory management, shrink control, customer service, labor scheduling, expense control)
  • Past work record must exhibit a high level of integrity and dependability.

Desired

  • Thorough experience in customer service and all phases of front-end operations.
  • Explore and develop more effective and efficient processes, policies and procedures for Front End, Customer Service Center and Accounting.
  • Design a cleaner, more efficient working environment for Front End, Customer Service and Accounting.
  • Ensure safe, effective and efficient customer service is provided throughout department.
  • Improve Shopping Experience Progress Report, Customer Tracker, Associate Tracker, Cash Over/Short, CCG, ELMS utilization, Customer Comment Cards, FES Evaluations, Bob Audits, and Key Retailing Measurements.
  • Provide training, support and follow up on all aspects of Key Retailing.
  • Coach and train customer service manager and front end supervisors.
  • Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive and respectful manner. 
  • Support store management and customer service manager in maintaining a well-organized, clean, pleasant shopping environment at the check stands, front-end, Self Service Checkouts, Customer Service Center, Accounting Room and parking lot area. 
  • Follow through on special assignments and perform any and all duties as assigned.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

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