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Trader Support Jobs in California (NOW HIRING)

$79 - $90/hr

Provide technical and operational support to traders and front-office users ensuring high availability of trading applications market data platforms and trading floor infrastructure. What you'll do ...

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Equity Options Trader

San Diego, CA · On-site +1

$29.71 - $49.52/hr

Our trading team's main priority is to create a reliable support system for our clients so they can easily grow their practice. Being flexible and adaptable to competing priorities will be key ...

Position Summary Reporting to Head of North America Private Label Nuts, the Nuts Junior Trader will be primarily responsible for supporting trading and risk management of the Business to Business ...

Support the implementation of the roadmap for eFX Trading product and deliver the business OKRs relating to financial targets, client delivery, risk and controls * Responsible in the day-to-day ...

Support the implementation of the roadmap for eFX Trading product and deliver the business OKRs relating to financial targets, client delivery, risk and controls * Responsible in the day-to-day ...

Sr. Global Trade Analyst

San Jose, CA · On-site

$100 - $140/hr

This role will support implementation and enhancement of automated trade compliance controls, ERP integrations, restricted party screening, classification workflows, and global compliance processes ...

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The position supports the firm's trading and investment teams through portfolio analysis, account reviews, trade implementation, investment reporting, and research initiatives. Working alongside ...

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Trader Support information

What does a trader support do?

A Trader Support professional assists traders by ensuring that trading operations run smoothly and efficiently. Their responsibilities typically include monitoring trade executions, resolving trade discrepancies, managing trade confirmations, and liaising with internal teams such as risk, compliance, and IT. They play a crucial role in troubleshooting issues that may arise during trading, supporting system upgrades, and maintaining accurate trade records. This position requires strong analytical skills, attention to detail, and the ability to work in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a trader support, and why are they important?

To thrive as a Trader Support professional, you need a solid understanding of financial markets, trade lifecycle, and problem-solving abilities, often supported by a degree in finance, economics, or a related field. Familiarity with trading platforms (such as Bloomberg or Reuters), order management systems, and sometimes technical skills like SQL are typically required. Strong communication, attention to detail, and the ability to stay calm under pressure are vital soft skills for this role. These competencies ensure accurate trade execution, effective issue resolution, and seamless support for front-office trading teams in a fast-paced environment.

What are some common challenges faced by trader support professionals, and how can they be addressed?

Trader Support professionals often work in fast-paced environments where quick decision-making and effective communication are crucial. Common challenges include managing real-time system issues, handling urgent requests from traders, and ensuring seamless trade execution under pressure. To address these, it's important to develop strong troubleshooting skills, maintain clear channels of communication with both IT and trading teams, and stay calm during high-stress situations. Proactive learning about trading platforms and staying updated with industry tools can also help in effectively supporting traders.

What job categories do people searching Trader Support jobs in California look for?

The top searched job categories for Trader Support jobs in California are:

Infographic showing various Trader Support job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Lead Desktop Support Engineer

Cognizant

On-site

$79 - $90/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Cognizant rating

7.0

Company rating: 7.0 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

59th of 72 rated business consultants


Job description

Cognizant is seeking a Desktop Support Engineer for a full time opportunity in San Francisco, CA

  • Provide technical and operational support to traders and front-office users ensuring high availability of trading applications market data platforms and trading floor infrastructure.
What you’ll do in the role:
  • Provide technical and operational support to traders and front-office users ensuring high availability of trading applications market data platforms and trading floor infrastructure.
  • Support trading and market data platforms such as Bloomberg Terminal Refinitiv/Eikon Reuters Fidessa and OMS/EMS applications.
  • Troubleshoot issues related to trading applications market data feeds desktops laptops and multi-monitor workstations.
  • Provide onsite and remote support to traders in a fast-paced high-pressure environment.
  • Manage incidents and service requests through ServiceNow or similar ITSM tools ensuring SLA compliance.
  • Coordinate with application network infrastructure and vendor teams for issue resolution.
  • Perform software installations upgrades user access management and hardware deployments.
  • Maintain documentation and follow ITIL-based support processes.
  • Experience supporting Bloomberg Refinitiv/Eikon Reuters and trading floor technologies.
What you’ll need to succeed:
  • Strong Windows/Mac devices support and troubleshooting skills.
  • Knowledge of Active Directory Citrix Microsoft 365 and basic networking (TCP/IP DNS).
  • Familiarity with ITSM tools (ServiceNow Remedy etc.).
  • Strong communication stakeholder management and problem-solving skills.
  • 4-8 years in Trader Support Front Office Support or Financial Services IT Support.
  • Experience in supporting Investment Banking Capital Markets Asset Management or Brokerage environments.

The salary range for this role is between $79,000 and $90,000 depending on skills and qualifications of the candidate. Applications will be accepted till 8/28/2026.

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan
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