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Tourneau Jobs (NOW HIRING)

Bucherer USA

Watchmaker - Palm Desert

Palm Desert, CA

$80K - $115K/yr

Provide a final quality control check to ensure the watch has been repaired according to Tourneau standards. This includes: o Reviewing appearance, hand alignment, proper tension of setting and ...

Bucherer USA

Watchmaker - Palm Desert

Palm Desert, CA · On-site

$80K - $115K/yr

Tourneau Bucherer reserves the right to alter or amend an employee's job responsibilities at any time based on the needs of the business. We are an Equal Opportunity Employer. All persons shall have ...

Bucherer USA

Client Advisor - NYC

Manhattan, NY

Explain the value of being a Tourneau|Bucherer client and leverage available tools, such as CRM, the Watch Protection Plan, Trade-ins and Bucherer 1888 Financing to support making the sale. * Partner ...

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Tourneau information

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$8

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$61

How much do tourneau jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for tourneau in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a luxury watch sales associate at Tourneau, and why are they important?

To thrive as a luxury watch sales associate at Tourneau, you need strong sales acumen, product knowledge of high-end timepieces, and prior experience in luxury retail or customer service. Familiarity with point-of-sale (POS) systems, inventory management software, and possibly certifications in gemology or horology can be beneficial. Exceptional interpersonal skills, attention to detail, and the ability to build lasting client relationships set top performers apart. These skills are vital to delivering a premium buying experience, achieving sales targets, and maintaining Tourneau's reputation for excellence.

What is the difference between Tourneau vs Watchmaker?

AspectTourneauWatchmaker
CredentialsSales certifications, watch repair trainingWatchmaking certifications, horology degrees
Work EnvironmentLuxury watch retail stores, customer serviceWatch repair workshops, manufacturing facilities
Industry UsageRetail and sales of watchesManufacturing, repairing, and designing watches
Common Search IntentBuying, selling, or servicing watchesRepairing or creating watches

Tourneau primarily focuses on retail sales and servicing luxury watches, often working in retail stores with customer interaction. Watchmakers, on the other hand, are skilled technicians involved in repairing, maintaining, and sometimes designing watches, often working in workshops or manufacturing settings. While both roles require knowledge of watches, their work environments and responsibilities differ significantly.

What are some common challenges faced by sales associates at Tourneau, and how can they overcome them?

Sales associates at Tourneau often face challenges such as meeting high sales targets, staying knowledgeable about a wide range of luxury watch brands, and delivering exceptional customer service to a discerning clientele. Overcoming these challenges involves continuous learning about new watch collections, developing strong product knowledge, and honing interpersonal skills to build lasting customer relationships. Team collaboration and support from experienced colleagues also play a significant role in helping new associates adjust and succeed in this fast-paced, customer-focused environment.

What is a Tourneau?

Tourneau is a retailer specializing in luxury watches. Founded in 1900, Tourneau is known for offering a wide selection of new and pre-owned timepieces from top brands such as Rolex, Patek Philippe, and Omega. The company also provides watch servicing, repairs, and authentication services. With locations across the United States, Tourneau is recognized for its expertise and customer service in the watch industry.
More about Tourneau jobs
What cities are hiring for Tourneau jobs? Cities with the most Tourneau job openings:
What are the most commonly searched types of Tourneau jobs? The most popular types of Tourneau jobs are:
What job categories do people searching Tourneau jobs look for? The top searched job categories for Tourneau jobs are:
Tourneau jobs near you
Infographic showing various Tourneau job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Client Advisor, Jewelry - Flagship, NYC

Bucherer USA

Manhattan, NY • On-site

$28 - $35/hr

Full-time

Posted 28 days ago

Job description

Job Title: Client Advisor - Jewelry
Reports to: Jewelry Manager/Store Director
Division: Retail
Overview:
The Client Advisor-Jewelry will act as an ambassador of Tourneau/Bucherer and is responsible for providing clients with an elevated shopping experience, exploring both their immediate and future needs. The Client Advisor-Jewelry exhibits the highest regard for delivering first in class service by promoting the company and brand partners to the client, and personally committing to further educate themselves to enhance their skills. Candidates must have a passion for fine jewelry, art and culture, be a global thinker who is ready to drive the jewelry business.
Essential Job Responsibilities
Client experience and Sales Objectives
  • Work to create a positive, inviting and elevated environment for the discerning client.
  • Be enthusiastic and demonstrate a passion for jewelry.
  • Work as a team with management and colleagues to achieve personal and department goals.
  • Clienteling - focus on developing long-term relationships with the client so that they are more likely to think about visiting and buying from the store in the future. As appropriate, follow-up with clients utilizing the CRM system. This may include but is not limited to birthday cards, holiday cards, informing clients of new merchandise and inviting customers to special events/ campaigns.
  • Maintain and grow existing clients and reach new prospects.
  • Actively engage with clients, promoting the brand history, product lines and discovering their needs.
  • At a minimum, must meet sales objectives for any given month, quarter and year.
  • Share knowledge and motivate peers to promote jewelry.
  • Explain the value of being a Tourneau Bucherer client and leverage available tools, such as CRM, the Watch Protection Plan, Trade-ins and Bucherer 1888 Financing to support making the sale.
  • Partner with other Client Advisors as appropriate to make a sale.
  • Obtain client information utilizing the CRM system to build an on-going relationship.
  • In the event that the client contact results in a sale, efficiently close and process the sale to include accurate warranty completion and cleaning/sizing/setting of the watch.
  • Communicate with management about opportunities to develop community relationships and to explore potential events to increase brand awareness and customer loyalty among new and existing clients.
  • Be professional, approachable, knowledgeable, and gracious in all interactions.
  • Strive to be a customer service oriented to ensure a positive shopping experience that is best in class.
  • Readily accept and incorporate constructive advice given by managers on how to improve sales performance.
  • Attend training sessions to increase product knowledge.

Other
  • Strictly adhere to all store security procedures.
  • Set up cases and windows.
  • Respect other Client Advisors fostering an environment of support and collaboration.
  • Adhere to the company dress code policy.
  • Work with team members to ensure the store is at all times clean and attractive.
  • Attendance is a crucial part of performance. Be on time.
  • Help set-up or close store depending upon shift.

Requirements
    • A passion for building clientele and selling.
    • Demonstrate an exemplary level of integrity and professionalism at all times.
    • Must be able to work a flexible schedule throughout the week.
    • Must have a polished and professional appearance with a positive attitude.
    • Meet and exceed company assigned goals, metrics and objectives.

SALARY: $28-35.00 per hour plus commission
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.

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