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Tour Assistant Jobs in Minnesota (NOW HIRING)

Planet Fitness

Team Lead

Brainerd, MN · On-site

$34.71/hr

Great/meet potential members and provide gym tour. * Assist to facilitate member service issues and questions. * Assist with team member management and provide backup support to Club Manager as ...

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Tour Assistant information

What is a tour assistant?

Tour Assistants are professionals who support tour guides and tour leaders in organizing, coordinating, and managing group tours or travel experiences. Their responsibilities often include handling logistics, assisting with group needs, providing information to travelers, and ensuring the tour runs smoothly. Tour Assistants may also help with transportation arrangements, accommodation check-ins, and resolving any issues that arise during the trip. They play a key role in enhancing the overall experience for tourists by offering support and information throughout the journey.

What are some typical challenges tour assistants face when supporting group travel?

Tour Assistants often juggle multiple responsibilities, such as managing group logistics, addressing participants’ needs, and ensuring schedules are followed. They may encounter unexpected challenges like last-minute itinerary changes, transportation delays, or handling guest concerns. Effective communication and problem-solving skills are essential, as Tour Assistants work closely with tour leaders, service providers, and travelers to keep everything running smoothly. Adaptability and a calm demeanor help them resolve issues quickly while maintaining a positive group experience.

What are the key skills and qualifications needed to thrive as a tour assistant, and why are they important?

To thrive as a Tour Assistant, you typically need strong organizational skills, knowledge of travel logistics, and a background in hospitality or tourism. Familiarity with booking software, scheduling tools, and sometimes foreign language proficiency are commonly required. Excellent communication, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills ensure smooth tour operations, enhance guest experiences, and help manage unexpected challenges during trips.

What is the difference between Tour Assistant vs Tour Guide?

AspectTour AssistantTour Guide
CredentialsMay require basic customer service or hospitality trainingOften requires a license or certification, especially for specialized tours
Work EnvironmentSupports tour operations, assists with logistics, and helps ensure smooth toursLeads tours, provides information, and interacts directly with tourists
Employer & Industry UsageCommon in travel agencies, tour companies, and event organizationsPrimarily employed by tour companies, museums, and cultural sites
Search & Comparison IntentOften searched for as a supporting role in toursMore frequently searched as the primary role for guiding tourists

While both roles are integral to the tourism industry, a Tour Assistant primarily supports and facilitates tour operations, whereas a Tour Guide leads and educates tourists during the tour. The roles differ mainly in responsibilities and required credentials, with Tour Guides typically needing more specialized training or licensing.

How much do tour assistants make?

Tour assistants typically earn between $10 and $20 per hour, with annual salaries ranging from approximately $20,000 to $40,000 depending on experience, location, and employer. Some positions may include tips or bonuses, and the role often requires strong communication and organizational skills.

What are the most commonly searched types of Tour jobs in Minnesota?

The most popular types of Tour jobs in Minnesota are:

What are popular job titles related to Tour Assistant jobs in Minnesota?

For Tour Assistant jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Tour Assistant jobs in Minnesota look for?

The top searched job categories for Tour Assistant jobs in Minnesota are:

What cities in Minnesota are hiring for Tour Assistant jobs?

Cities in Minnesota with the most Tour Assistant job openings:

Tour Assistant jobs near you
Infographic showing various Tour Assistant job openings in Minnesota as of August 2026, with employment types broken down into 58% Full Time, and 42% Part Time. Highlights an 100% In-person job distribution.

Team Lead

Planet Fitness - Baseline Fitness

White Bear Lake, MN

$14/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 9 days ago

Planet Fitness rating

5.5

Company rating: 5.5 out of 10

Based on 605 frontline employees who took The Breakroom Quiz

45th of 63 rated gym and leisure clubs

Job description

Job Summary

Responsible for assisting in the oversight of gym operations to ensure positive member experience.

Essential Duties and Responsibilities

  • Assist in training and developing staff.
  • Assist in member service oversight making sure all staff provide great customer experience.
  • Very involved in front desk related tasks:
    • Answering phone calls in a polite and friendly manner to assist with questions or concerns.
    • Taking info calls.
    • Assist in member check-ins, sign-ups, cancellations, and updating member account information.
    • Great/meet potential members and provide gym tour.
    • Assist to facilitate member service issues and questions.
  • Assist with team member management and provide backup support to Club Manager as needed.
  • Ensuring adherence to all company policies and procedures.
  • Help create and maintain a positive image for the club.
  • Assist overseeing cleanliness and appearance of gym.
  • Assist in managing marketing efforts. Making sure team members are aware and trained on all current marketing promotions.
  • Assist in ordering supplies, keeping inventory and tracking reports as needed.

Benefits

  • Dollars for Scholars Program
  • Employee Appreciation Program
  • Free Membership for self and one family member or friend
  • Team Member Support Team
  • Health, Dental and Vision Insurance
  • Critical Illness Insurance
  • Short Term Disability Insurance
  • Accident Insurance
  • Voluntary Life Insurance
  • Pet Insurance
  • HSA
  • Advancement Opportunities

Essential Behavior Requirements

  • Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.
  • Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.
  • Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
  • Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
  • Communication: Ability to maintain timely communication with team members and supervisors to increase productivity and to prevent misunderstandings or disagreements from arising.

Minimum Qualifications

  • Honesty and good work ethic
  • Strong customer service skills
  • Strong communication, organizational and leadership skills
  • Basic computer proficiency

Physical Demands

  • Standing and walking at least 75% of the shift
  • Talking in person or on the phone at least 75% of the shift
  • Must be able to lift to 50 lbs. less than 30% of the time.

What Planet Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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