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Touchpoint Solutions Jobs (NOW HIRING)

... touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr ...

... touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr ...

In this role you will lead a team of solutions engineers that are responsible for the successful ... Knowledge and practice in design and execution of marketing campaigns covering multiple touchpoint ...

Solutions Advisor/ Virtual US Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital ...

$33 - $40/hr

Work with production supervisors, manufacturing engineers and others to improve process capabilities and solve immediate manufacturing problems with long term solutions. * Cross train fellow team ...

Adobe Experience Manager Solution Architect

Shelton, CT · On-site

$63.25 - $83.25/hr

... touchpoint Subway operates. Responsibilities include but not limited to: * Own the end-to-end ... Design AEM solutions with automated testability as a first-class concern, ensuring component ...

Adobe Experience Manager Solution Architect

Shelton, CT · On-site

$63.25 - $83.25/hr

... touchpoint Subway operates. Responsibilities include but not limited to: * Own the end-to-end ... Design AEM solutions with automated testability as a first-class concern, ensuring component ...

Adobe Experience Manager Solution Architect

Shelton, CT · On-site

$63.25 - $83.25/hr

... touchpoint Subway operates. Responsibilities include but not limited to: * Own the end-to-end ... Design AEM solutions with automated testability as a first-class concern, ensuring component ...

Adobe Experience Manager Solution Architect

Shelton, CT · On-site

$63.25 - $83.25/hr

... touchpoint Subway operates. Responsibilities include but not limited to: * Own the end-to-end ... Design AEM solutions with automated testability as a first-class concern, ensuring component ...

Adobe Experience Manager Solution Architect

Shelton, CT · On-site

$63.25 - $83.25/hr

... touchpoint Subway operates. Responsibilities include but not limited to: * Own the end-to-end ... Design AEM solutions with automated testability as a first-class concern, ensuring component ...

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Touchpoint Solutions information

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$17

$56

$84

How much do touchpoint solutions jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for touchpoint solutions in the United States is $56.68, according to ZipRecruiter salary data. Most workers in this role earn between $43.51 and $67.31 per hour, depending on experience, location, and employer.

What is the difference between Touchpoint Solutions vs Customer Service Representative?

AspectTouchpoint SolutionsCustomer Service Representative
Required CredentialsTechnical certifications, communication skillsHigh school diploma or equivalent, communication skills
Work EnvironmentCall centers, technical support settingsCall centers, retail, or office environments
Industry UsageIT, telecommunications, tech supportRetail, telecom, service industries
Job FocusTechnical troubleshooting, product supportCustomer inquiries, issue resolution

Touchpoint Solutions roles typically involve technical support and troubleshooting, requiring specialized certifications and working in technical environments. Customer Service Representatives focus on general customer interactions and issue resolution, often with less technical training. Both roles are essential in customer-facing industries but differ in technical complexity and work settings.

What are the main collaboration points for professionals working in Touchpoint Solutions roles, and how do they typically interact with other departments?

Professionals in Touchpoint Solutions roles often serve as the bridge between clients, product teams, and technical staff. Their work involves frequent cross-functional collaboration to ensure that customer interactions across all channels are seamless and effective. On a typical day, they might coordinate with marketing to align communication strategies, work closely with IT to implement new customer service technologies, and provide feedback to product teams based on client insights. This collaborative environment fosters a strong understanding of various business functions and can lead to broader career opportunities in project management or client success leadership.

What are Touchpoint Solutions?

Touchpoint Solutions refers to companies or roles that focus on optimizing the various points of interaction (touchpoints) between a business and its customers. These solutions aim to improve customer experience, streamline communication, and ensure consistency across channels such as websites, support centers, social media, and in-person interactions. Professionals in this field analyze customer journeys, identify key touchpoints, and implement strategies or technologies to enhance engagement and satisfaction. Touchpoint Solutions can involve software platforms, consulting services, or dedicated roles within customer experience teams.

Is TouchPoint a staffing agency?

Touchpoint Solutions is a company that provides customer engagement and communication solutions, not a staffing agency. If you are referring to a specific job role at Touchpoint Solutions, it typically involves skills in technology, customer service, or sales, depending on the position. Staffing agencies generally focus on recruiting and placing workers, which is different from the company's core services.

What job makes $10,000 a month without a degree?

In the context of Touchpoint Solutions or similar roles, high-paying sales positions such as enterprise sales or technical sales can reach $10,000 or more monthly through commissions and bonuses, often requiring strong communication skills and industry knowledge. These roles typically do not require a formal degree but may need relevant experience, certifications, or technical expertise. Success depends on performance, client relationships, and sales targets.

Is TouchPoint a good company to work for?

Touchpoint Solutions offers roles that typically involve customer service, technical support, or sales, often requiring good communication skills and familiarity with relevant tools. Employee reviews vary, with some citing positive work environments and others noting challenges such as workload or management issues. Prospective employees should research specific roles and read current employee feedback for a comprehensive view.

What are the key skills and qualifications needed to thrive in a Touchpoint Solutions specialist role, and why are they important?

To thrive as a Touchpoint Solutions specialist, a solid background in customer relationship management, project coordination, and business process optimization is essential, often supported by a degree in business or a related field. Familiarity with CRM systems, analytics tools, and workflow management platforms is typically required. Exceptional communication, problem-solving, and adaptability are standout soft skills for engaging clients and driving solutions. These skills ensure effective client interactions, smooth project delivery, and measurable improvements in business outcomes.

Does TouchPoint pay weekly?

Touchpoint Solutions typically pays employees on a biweekly basis, which is common in many customer service and sales roles. Payment schedules can vary depending on the position and location, so it is advisable to confirm with the employer or during the onboarding process.
More about Touchpoint Solutions jobs
What cities are hiring for Touchpoint Solutions jobs? Cities with the most Touchpoint Solutions job openings:
What states have the most Touchpoint Solutions jobs? States with the most job openings for Touchpoint Solutions jobs include:
Infographic showing various Touchpoint Solutions job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $117,888 per year, or $56.7 per hour.

Full-time

Posted 8 days ago


Job description

Security - Solution Architect
Required Skills :
  • Strong Information Security experience in Endpoint Security (i.e. DLP, Endpoint Detection and Response, File Integrity, SIEM and Splunk)
  • Designing and implementation experience industry standard Next Generation endpoint protection, endpoint detection and response (EDR) FireEye, Microsoft Defender for Endpoint and Tanium.
  • Review and analyze all security solutions currently deployed on endpoint assets (workstations and servers).
  • In depth knowledge of Operating Systems (Linux/Windows), technology/web platforms (Server, Network, Application, Databases, Cloud).
  • Perform security endpoint tools version upgrade in regular basis to keep the environment up to date.
  • Implement security solutions allowing for reduction of agents where possible.
  • Identify & implement automation capabilities to reduce the human touchpoint when operational issues occur.
  • Build documentation and playbooks for strong processes to support the security posture on systems.
  • Partner with other stakeholders to ensure that solutions are improved upon post implementation.
  • Identify out of the box solutions for managing security on endpoints.
  • Work to ensure integration from our endpoint toolsets into our SIEM and Splunk solution and ensure stakeholder requirements are met.
  • Proactively work closely with Security Architecture team to identify new features, functionalities, improvements for existing solutions & designs on new security solutions to improve the posture on endpoints.
  • Communicate complicated issues clearly and succinctly to various levels of the business & senior management.
  • Mitigate risk by following established procedures and monitoring controls, spotting key errors, and demonstrating strong ethical behavior.
  • Communicate complicated issues clearly and succinctly to various levels of the business & senior management.

Preferred Technical Skills:
Experience working in Agile squads
Security certifications (CEH, CCSP, CISSP, OSCP) and ITIL V3 certification.
Networking protocol knowledge is an advantage - TCP/IP, HTTP, HTTPS, DNS, firewalls, proxies, IDS, IPS etc.