ZipRecruiter

Log In

1

Touchpoint Solutions Jobs (NOW HIRING)

Comcast

Sr. Solutions Architect

PA

$97K/mo

... every touchpoint, and make them promoters of our products and services. * Know your stuff be ... Solution Architecture; Communication Salary: National Pay Range: $97,756.28 USD-$229,116.29 USD ...

Sprinklr

... touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr ...

Sprinklr

Sr. Solutions Consultant - West

Washington, DC · On-site

... touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr ...

Sprinklr

... touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr ...

Sprinklr

OR · On-site

... touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr ...

Apple

Solutions Engineering Manager

Cupertino, CA

$206K - $356K/yr

In this role you will lead a team of solutions engineers that are responsible for the successful ... Knowledge and practice in design and execution of marketing campaigns covering multiple touchpoint ...

Brady Plus

Customer Solutions Representative

Kent, WA · On-site

$19 - $25/hr

Customer Solutions Representative As a Customer Solutions Representative you will manage and ... customer touchpoint a plus. We offer a dynamic environment for our more than 13,000 employees to ...

Comcast

Sr. Solutions Architect

PA

$97K/mo

... every touchpoint, and make them promoters of our products and services. * Know your stuff be ... Solution Architecture; Taking Initiative; Process Improvements Salary: National Pay Range: $97,756 ...

Acosta

Manager Client Solutions Sr

Lewisville, TX · On-site

$72K - $90K/yr

Oversee the training and implementation of Client Solutions Manager functions for selected key ... Presents a single, consistent touchpoint to key clients * Works to build a broad base of support ...

Acosta

Manager Client Solutions Sr

Lewisville, TX · On-site

Oversee the training and implementation of Client Solutions Manager functions for selected key ... Presents a single, consistent touchpoint to key clients * Works to build a broad base of support ...

BradyPLUS

Customer Solutions Representative

Kent, WA · On-site

$19 - $25/hr

General information Name Customer Solutions Representative Ref # 3364 City Kent State Washington ... customer touchpoint a plus. We offer a dynamic environment for our more than 13,000 employees to ...

Ports North

AI Solution Architect

Lincolnshire, IL · On-site

$120 - $160/hr

The AI Solutions Architect is responsible for maintaining a comprehensive map of every AI ... Own the master integration map across all AI projects, documenting every touchpoint between AI ...

next page

Showing results 1-20

All JobsTouchpoint Solutions Jobs

Touchpoint Solutions information

See salary details

$17

$56

$84

How much do touchpoint solutions jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for touchpoint solutions in the United States is $56.68, according to ZipRecruiter salary data. Most workers in this role earn between $43.51 and $67.31 per hour, depending on experience, location, and employer.

What is the difference between Touchpoint Solutions vs Customer Service Representative?

AspectTouchpoint SolutionsCustomer Service Representative
Required CredentialsTechnical certifications, communication skillsHigh school diploma or equivalent, communication skills
Work EnvironmentCall centers, technical support settingsCall centers, retail, or office environments
Industry UsageIT, telecommunications, tech supportRetail, telecom, service industries
Job FocusTechnical troubleshooting, product supportCustomer inquiries, issue resolution

Touchpoint Solutions roles typically involve technical support and troubleshooting, requiring specialized certifications and working in technical environments. Customer Service Representatives focus on general customer interactions and issue resolution, often with less technical training. Both roles are essential in customer-facing industries but differ in technical complexity and work settings.

What are the main collaboration points for professionals working in Touchpoint Solutions roles, and how do they typically interact with other departments?

Professionals in Touchpoint Solutions roles often serve as the bridge between clients, product teams, and technical staff. Their work involves frequent cross-functional collaboration to ensure that customer interactions across all channels are seamless and effective. On a typical day, they might coordinate with marketing to align communication strategies, work closely with IT to implement new customer service technologies, and provide feedback to product teams based on client insights. This collaborative environment fosters a strong understanding of various business functions and can lead to broader career opportunities in project management or client success leadership.

What is Touchpoint Solutions?

Touchpoint Solutions refers to companies or roles that focus on optimizing the various points of interaction (touchpoints) between a business and its customers. These solutions aim to improve customer experience, streamline communication, and ensure consistency across channels such as websites, support centers, social media, and in-person interactions. Professionals in this field analyze customer journeys, identify key touchpoints, and implement strategies or technologies to enhance engagement and satisfaction. Touchpoint Solutions can involve software platforms, consulting services, or dedicated roles within customer experience teams.

What are the key skills and qualifications needed to thrive in a Touchpoint Solutions specialist role?

To thrive as a Touchpoint Solutions specialist, a solid background in customer relationship management, project coordination, and business process optimization is essential, often supported by a degree in business or a related field. Familiarity with CRM systems, analytics tools, and workflow management platforms is typically required. Exceptional communication, problem-solving, and adaptability are standout soft skills for engaging clients and driving solutions. These skills ensure effective client interactions, smooth project delivery, and measurable improvements in business outcomes.
More about Touchpoint Solutions jobs
What cities are hiring for Touchpoint Solutions jobs? Cities with the most Touchpoint Solutions job openings:
What states have the most Touchpoint Solutions jobs? States with the most job openings for Touchpoint Solutions jobs include:
What job categories do people searching Touchpoint Solutions jobs look for? The top searched job categories for Touchpoint Solutions jobs are:
Touchpoint Solutions jobs near you
Infographic showing various Touchpoint Solutions job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $117,888 per year, or $56.7 per hour.

Solutions Engineer, Federal Deployments

Peregrine Technologies

Washington, DC • On-site

$155K - $185K/yr

Full-time

Re-posted 23 days ago

Job description

Backed by leading Silicon Valley investors, Peregrine helps public safety organizations, state and local and governments, federal agencies, and private-sector institutions address society's challenges with unprecedented speed and accuracy. Our AI-enabled platform turns siloed and disconnected data into operational intelligence - instantly surfacing mission-critical information to empower better, faster decisions that improve outcomes at every touchpoint. Today Peregrine supports hundreds of customers across 30+ states and two countries, serving more than 125 million people - and we're amplifying our impact as we expand into the enterprise and internationally.
The Role
Solutions Engineers on Peregrine's Federal team are hands-on builders who bridge mission needs and technical delivery. This is a hybrid Solutions Engineering + Implementation role focused on deploying Peregrine in complex federal environments. You will work directly with mission operators, analysts, engineers, and leadership to understand operational challenges, design technical solutions, and implement workflows that turn data into actionable intelligence.
As a foundational member of Peregrine's growing Federal team, you will help build the technical, operational, and go-to-market engine that enables our expansion across federal agencies. This role offers the opportunity to shape how we deploy, support, and scale Peregrine in mission-critical government environments.
What You'll Do
  • Engage directly with federal stakeholders to understand mission workflows, operational constraints, and technical environments, and lead technical discovery sessions with analysts, operators, and IT teams
  • Translate mission problems into scalable data and platform solutions and deliver tailored demonstrations using mission-relevant datasets
  • Build analytical workflows, data models, and system integrations using Python, SQL, and ETL pipelines within complex government environments
  • Configure and deploy Peregrine to support real-world mission workflows, leading early-stage implementations and pilots
  • Drive successful platform adoption in secure and operationally sensitive environments
  • Partner with Product and Engineering to adapt Peregrine to federal security requirements and provide field feedback to inform product development
  • Partner with Business Development on federal capture strategy, deal execution, and procurement processes
  • Contribute technical expertise to RFIs, RFPs, technical evaluations, and proof-of-concept deployments
  • Build reusable demo environments, workflows, and deployment playbooks to scale Peregrine's federal go-to-market motion

What We Look For
  • 5+ years of experience in solutions engineering, technical consulting, pre-sales engineering, or customer-facing technical roles
  • Experience partnering with customers to understand needs, shape solutions, and deliver technical product demonstrations
  • Experience deploying enterprise software, data platforms, or analytics solutions in customer environments
  • Strong technical background including: Python, SQL, Data Modeling, Data integration & ETL pipelines, analytics or data platform technologies
  • Ability to translate operational challenges into scalable technical solutions
  • Excellent communication skills across technical and non-technical audiences
  • Experience collaborating across sales, engineering, product, and delivery teams
  • Experience working with U.S. federal government or public sector customers
  • Active security clearance preferred
  • U.S. Citizenship required due to federal customer requirements
  • Comfortable and willing to travel 25-40% of the time
  • Located in Washington, D.C. and willing to work in our office

Salary Range: $155,000 - $185,000 Annually + Benefits + Equity (if applicable) + Bonus (if applicable)
Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific work location. Information on the benefits offered is here.
Peregrine Technologies is committed to creating an inclusive environment for all employees. We celebrate diversity and are a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Apply