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Touchpoint Solutions Jobs (NOW HIRING)

NRnP Technology

$150 - $190/hr

Position Summary The AI Solutions Architect serves as the technical leader and strategic advisor ... Own the master integration map across all AI projects, documenting every touchpoint between AI ...

Comcast

Sr. Solutions Architect

PA · On-site

$97K/mo

... every touchpoint, and make them promoters of our products and services. * Know your stuff be ... Solution Architecture; Communication Salary: National Pay Range: $97,756.28 USD-$229,116.29 USD ...

Sprinklr

... touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr ...

Sprinklr

... touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr ...

Zendesk, Inc.

NY · On-site

$206 - $308/hr

Our products enable organizations to move faster, operate more efficiently, and deliver better customer experiences across every touchpoint. As a Senior Solutions Architect your primary ...

Comcast

Sr. Solutions Architect

PA

$97K/mo

... every touchpoint, and make them promoters of our products and services. * Know your stuff be ... Solution Architecture; Taking Initiative; Process Improvements Salary: National Pay Range: $97,756 ...

BradyPLUS

Customer Solutions Representative

Kent, WA · On-site

$19 - $25/hr

General information Name Customer Solutions Representative Ref # 3364 City Kent State Washington ... customer touchpoint a plus. We offer a dynamic environment for our more than 13,000 employees to ...

Acosta

Manager Client Solutions Sr

Lewisville, TX · On-site

Oversee the training and implementation of Client Solutions Manager functions for selected key ... Presents a single, consistent touchpoint to key clients * Works to build a broad base of support ...

Acosta

Manager Client Solutions Sr

Lewisville, TX · On-site

Oversee the training and implementation of Client Solutions Manager functions for selected key ... Presents a single, consistent touchpoint to key clients * Works to build a broad base of support ...

Acosta

Manager Client Solutions Sr

Lewisville, TX · On-site

$72K - $90K/yr

Oversee the training and implementation of Client Solutions Manager functions for selected key ... Presents a single, consistent touchpoint to key clients * Works to build a broad base of support ...

BradyPLUS

Customer Solutions Representative

Oklahoma City, OK · On-site

$15.25 - $19.75/hr

General information Name Customer Solutions Representative Ref # 3486 City Oklahoma City State ... customer touchpoint a plus. We offer a dynamic environment for our more than 13,000 employees to ...

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Touchpoint Solutions information

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$17

$56

$84

How much do touchpoint solutions jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for touchpoint solutions in the United States is $56.68, according to ZipRecruiter salary data. Most workers in this role earn between $43.51 and $67.31 per hour, depending on experience, location, and employer.

What is Touchpoint Solutions?

Touchpoint Solutions refers to companies or roles that focus on optimizing the various points of interaction (touchpoints) between a business and its customers. These solutions aim to improve customer experience, streamline communication, and ensure consistency across channels such as websites, support centers, social media, and in-person interactions. Professionals in this field analyze customer journeys, identify key touchpoints, and implement strategies or technologies to enhance engagement and satisfaction. Touchpoint Solutions can involve software platforms, consulting services, or dedicated roles within customer experience teams.

What are the key skills and qualifications needed to thrive in a Touchpoint Solutions specialist role?

To thrive as a Touchpoint Solutions specialist, a solid background in customer relationship management, project coordination, and business process optimization is essential, often supported by a degree in business or a related field. Familiarity with CRM systems, analytics tools, and workflow management platforms is typically required. Exceptional communication, problem-solving, and adaptability are standout soft skills for engaging clients and driving solutions. These skills ensure effective client interactions, smooth project delivery, and measurable improvements in business outcomes.

What are the main collaboration points for professionals working in Touchpoint Solutions roles, and how do they typically interact with other departments?

Professionals in Touchpoint Solutions roles often serve as the bridge between clients, product teams, and technical staff. Their work involves frequent cross-functional collaboration to ensure that customer interactions across all channels are seamless and effective. On a typical day, they might coordinate with marketing to align communication strategies, work closely with IT to implement new customer service technologies, and provide feedback to product teams based on client insights. This collaborative environment fosters a strong understanding of various business functions and can lead to broader career opportunities in project management or client success leadership.

What is the difference between Touchpoint Solutions vs Customer Service Representative?

AspectTouchpoint SolutionsCustomer Service Representative
Required CredentialsTechnical certifications, communication skillsHigh school diploma or equivalent, communication skills
Work EnvironmentCall centers, technical support settingsCall centers, retail, or office environments
Industry UsageIT, telecommunications, tech supportRetail, telecom, service industries
Job FocusTechnical troubleshooting, product supportCustomer inquiries, issue resolution

Touchpoint Solutions roles typically involve technical support and troubleshooting, requiring specialized certifications and working in technical environments. Customer Service Representatives focus on general customer interactions and issue resolution, often with less technical training. Both roles are essential in customer-facing industries but differ in technical complexity and work settings.

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What cities are hiring for Touchpoint Solutions jobs?

Cities with the most Touchpoint Solutions job openings:

What states have the most Touchpoint Solutions jobs?

States with the most job openings for Touchpoint Solutions jobs include:

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Touchpoint Solutions jobs near you
Infographic showing various Touchpoint Solutions job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $117,888 per year, or $56.7 per hour.

Lead Application Developer - TouchPoint

Judge Group, Inc.

Dallas, TX • On-site

$65 - $75/hr

Other

Posted 17 days ago

Job description

Location: Dallas, TX Salary: $65.00 USD Hourly - $75.00 USD Hourly Description:
Lead Application Developer
Location: St. Louis, MO
Job Type: Full-Time
Department: Information Technology
Overview
We are seeking a highly skilled Lead Application Developer to provide technical leadership while designing, developing, and implementing enterprise applications that support strategic business objectives. This role combines hands-on software development with team leadership responsibilities, requiring expertise in modern application development, Microsoft technologies, database platforms, and web-based solutions.
The ideal candidate will possess strong technical depth, experience leading development teams, and the ability to collaborate with business stakeholders to deliver innovative and scalable technology solutions. This individual will play a key role in evaluating emerging technologies, guiding development standards, and ensuring the successful delivery of high-quality software solutions.
Key Responsibilities
  • Lead and mentor a team of application developers, providing technical guidance and support throughout the software development lifecycle.
  • Develop a strong understanding of organizational business strategies and align technology solutions to support business objectives.
  • Maintain in-depth knowledge of the organization's application architecture, infrastructure, and technology portfolio.
  • Design, develop, test, and implement end-to-end integrated software solutions.
  • Collaborate with business partners, analysts, and technology teams to evaluate requirements and deliver effective solutions.
  • Research emerging technologies and recommend innovative approaches that improve efficiency, scalability, and cost-effectiveness.
  • Develop and execute testing strategies to validate system functionality, performance, and reliability.
  • Analyze technical findings and provide recommendations for process and system improvements.
  • Conduct code reviews and ensure adherence to development standards, best practices, and coding guidelines.
  • Support Agile development initiatives and contribute to continuous process improvement efforts.
  • Participate in application architecture discussions, technical planning, and solution design activities.
  • Troubleshoot and resolve complex application and system issues.
Required Qualifications
  • Bachelor's degree in Computer Science, Information Systems, Computer Engineering, or a related field, or equivalent professional experience.
  • 5+ years of application development experience.
  • 5+ years of experience gathering, analyzing, and translating business requirements into technical solutions.
  • Proven experience developing and supporting internet-based applications and systems.
  • 3+ years of hands-on experience using Visual Studio and related application development tools.
  • 3+ years of experience working with relational database technologies, preferably Microsoft SQL Server.
  • 3+ years of development experience utilizing Microsoft technologies and Python.
  • Demonstrated experience leading technical teams and mentoring developers.
Technical Skills
  • Expert-level experience with:
    • Python
    • C#
    • ASP / ASP.NET
  • Strong knowledge of:
    • HTML, CSS, and JavaScript
    • Microsoft Windows Server and Desktop platforms
    • Microsoft SQL Server
    • RESTful services and modern web application development
    • Source control platforms including Git
    • Azure DevOps and/or Team Foundation Server (TFS)
  • Working knowledge of:
    • Software architecture principles
    • System integration methodologies
    • Data privacy regulations and compliance requirements
    • Agile development methodologies
    • Software Development Life Cycle (SDLC) best practices
Preferred Qualifications
  • Experience leading enterprise application development initiatives.
  • Experience designing scalable, integrated business applications.
  • Exposure to Artificial Intelligence and Machine Learning technologies.
  • Experience with intelligent automation platforms such as Instabase or similar AI-driven solutions.
  • Background working within Agile and DevOps environments.
Core Competencies
  • Strong analytical and problem-solving abilities.
  • Excellent written, verbal, and interpersonal communication skills.
  • Ability to communicate technical concepts to both technical and non-technical audiences.
  • Strong organizational and prioritization skills.
  • Ability to thrive in a fast-paced, collaborative environment.
  • Demonstrated leadership, mentoring, and coaching capabilities.
  • Commitment to delivering high-quality, maintainable, and scalable software solutions.

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This job and many more are available through The Judge Group. Please apply with us today!

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