Title Operations Manager Jobs in Spokane, WA (NOW HIRING)

Knudtsen Auto Group | Post Falls, ID

Compensation: $17.00 - $24.00/hour DOE/DOQ

About the Team

At Knudtsen Auto Group, we're a family-owned company built on strong relationships, integrity, and service. For generations, we've proudly served our community through our dealerships, service departments, and collision repair operations. Guided by our values of Relationships, Legacy, Passion, Excellence, and Transparency, we foster a supportive team environment where employees can grow, contribute, and make a meaningful impact every day.

The Role

Knudtsen Auto Group is seeking a highly organized and detail-oriented Title Clerk to join our administrative team. This position plays a critical role in ensuring accurate and timely vehicle title and registration processing for Idaho, Washington, and out-of-state customers.

Success in this role requires strong attention to detail, excellent organizational skills, and the ability to navigate both Idaho's electronic titling process and Washington's in-person DMV registration system. If you thrive in a fast-paced environment and enjoy keeping complex processes running smoothly, this is an outstanding opportunity to build your career with a respected local organization.

What You'll Own

• Process vehicle title and registration transactions for new and used retail sales across Idaho and Washington dealerships.
• Manage Idaho electronic title submissions and handle special cases requiring in-person DMV processing.
• Complete Washington title and registration transactions through regular in-person DMV visits.
• Maintain registration, plates, and documentation for dealership loaner and fleet vehicles.
• Process wholesale vehicle title transfers and ensure timely completion with buyers and partner dealerships.
• Review title documents, lien information, VINs, and odometer disclosures for accuracy and compliance.
• Track outstanding title work, identify issues, and follow up to ensure timely resolution.
• Maintain detailed, audit-ready title and registration records.
• Partner closely with Deal Processing, Finance & Insurance (F&I), management, and DMV personnel to ensure seamless transactions.
• Communicate with customers regarding registration status, license plates, temporary permits, and title-related questions.
• Assist with reporting, document ordering, scheduling, and other administrative support functions.

What We're Looking For

• High school diploma or equivalent.
• Previous experience in automotive titling, registration processing, DMV operations, or a related administrative role.
• Exceptional attention to detail and strong organizational abilities.
• Ability to manage multiple deadlines while maintaining accuracy.
• Experience working with dealership management systems (DMS); Tekion experience is a plus.
• Professional communication skills and a customer-focused mindset.
• Ability to handle confidential customer and financial information with discretion.
• Valid driver's license and insurability for DMV-related travel.
• Ability to pass a background check and drug screening (including marijuana testing in Idaho).
• Experience with multi-state dealership operations or both electronic and in-person title processing is preferred.

What We Offer

• Medical, dental, and vision insurance 
• 401(k) Retirement Savings Plan with 4% employer match
• Life and disability insurance
• Paid time off (PTO) 
• Paid holidays
• Employee vehicle purchase discounts
• Fitness room access
• Community service and volunteer opportunities
• Ongoing training, education, and professional development assistance
• Stable, family-owned company with opportunities for long-term career growth

Knudtsen Dealerships and Auto Body Shops are an equal opportunity employer and prohibit discrimination and harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.