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Tier 2 Technical Advisor Jobs (NOW HIRING)

Tier 1 Technical Support

Edwards, CA

$37K - $47K/yr

Escalate complex issues to Tier 2 technical support. * Deploy desktop workstations and laptops. * Provide professional customer service and technical assistance. Required Qualifications * At least 2 ...

Technical Manager

Ashburn, VA · On-site

$110K - $160K/yr

Duties & Responsibilities * Lead Tier 2 technical teams supporting enterprise network ... Serve as the primary technical advisor to the Program Manager. * Review system logs, analyze trends ...

Duties & Responsibilities * Lead Tier 2 technical teams supporting enterprise network ... Serve as the primary technical advisor to the Program Manager. * Review system logs, analyze trends ...

Position Overview As an IT Support Specialist, you will provide Tier 1 and Tier 2 technical support for POS systems, payment terminals, networking equipment, software applications, and merchant ...

Showing results 21-40

Tier 2 Technical Advisor information

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$41K

$115K

$138K

How much do tier 2 technical advisor jobs pay per year?

As of Sep 14, 2026, the average yearly pay for tier 2 technical advisor in the United States is $114,963.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Tier 2 Technical Advisor jobs?

For Tier 2 Technical Advisor jobs, the most frequently searched job titles are:

Tier 1 Technical Support

Edwards, CA

Vets Hired
Recruiting and Staffing Services • 51 - 200 employees

$37K - $47K/yr

Full-time

Posted 17 days ago


Job description

Job Summary

The Tier 1 Technical Support professional provides first-level IT support and troubleshooting for software, network, hardware, and workstation issues. The role assists users, resolves basic technical problems, images and deploys computers, installs software and security updates, documents incidents, and escalates complex issues to higher-level technicians.

Key Responsibilities
  • Provide Tier 1 technical support for software, network, and workstation issues.
  • Troubleshoot incidents and identify root causes.
  • Image and configure computers.
  • Install software updates, security patches, and required configurations.
  • Document technical issues and resolutions in the ticketing system.
  • Escalate complex issues to Tier 2 technical support.
  • Deploy desktop workstations and laptops.
  • Provide professional customer service and technical assistance.
Required Qualifications
  • At least 2 years of Windows system administration and/or technical support experience.
  • Knowledge of Windows operating systems.
  • Experience supporting hardware and scientific peripherals.
  • Microsoft Endpoint Administrator or CompTIA A+ certification preferred.
  • DoD IAT Level II certification such as Security+ preferred.
  • Secret security clearance or ability to obtain one.