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Tier 2 Cloud Support Jobs (NOW HIRING)

Berriehill Research

Tier 2 Cloud Support

Raleigh, NC · On-site

If you are looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing, and rapidly deploying solutions to problems of national importance, then our Raleigh ...

ARA

Tier 2 Cloud Support

Raleigh, NC · On-site

If you are looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing, and rapidly deploying solutions to problems of national importance, then our Raleigh ...

ARA

Tier 2 Cloud Support

Raleigh, NC · On-site

If you are looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing, and rapidly deploying solutions to problems of national importance, then our Raleigh ...

Berriehill Research

Tier 2 Cloud Support

Raleigh, NC · On-site

If you are looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing, and rapidly deploying solutions to problems of national importance, then our Raleigh ...

Symmetrio

Cloud Support Engineer

In this role, you'll provide Tier 1/Tier 2 technical support while serving as a collaborative member of our customer's engineering team consisting of Site Reliability Engineers and Cloud Network ...

New Charter Technologies LLC

L2 Cloud Engineer

$90K - $100K/yr

Summary At New Charter, we are seeking a Tier 2 Cloud Engineer (in other companies this person could hold the title of Cloud Support Engineer, Azure Systems Administrator, or Microsoft 365 ...

New Charter Technologies LLC

L2 Cloud Engineer

OR · On-site +1

$90K - $100K/yr

Summary At New Charter, we are seeking a Tier 2 Cloud Engineer (in other companies this person could hold the title of Cloud Support Engineer, Azure Systems Administrator, or Microsoft 365 ...

TEKsystems

Cloud Support Engineer

Seattle, WA · Hybrid

$60 - $70/hr

Provide Tier 1/Tier 2 support for AWS cloud infrastructure and production applications. * Administer cloud platforms including Snowflake, MongoDB Atlas, and Confluent Cloud. * Monitor and respond to ...

TEKsystems

Cloud Support Engineer

Seattle, WA · Hybrid

$60 - $70/hr

Provide Tier 1/Tier 2 support for AWS cloud infrastructure and production applications. * Administer cloud platforms including Snowflake, MongoDB Atlas, and Confluent Cloud. * Monitor and respond to ...

Lyons HR, LLC

Tier II Support Tech

Richmond, VA · On-site

$37K - $46K/yr

... Tier 2 Technician is a critical role within our MSP, providing advanced technical support and ... Cloud Services Administration * Managing cloud infrastructure and services (e.g., AWS, Azure ...

Lyons HR, LLC

Tier II Support Technician

Birmingham, AL · On-site

$20.25 - $27.75/hr

... Tier 2 Technician is a critical role within our MSP, providing advanced technical support and ... Cloud Services Administration * Managing cloud infrastructure and services (e.g., AWS, Azure ...

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Tier 2 Cloud Support information

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How much do tier 2 cloud support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for tier 2 cloud support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What cities are hiring for Tier 2 Cloud Support jobs?

Cities with the most Tier 2 Cloud Support job openings:

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Infographic showing various Tier 2 Cloud Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Tier 2 Cloud Support

Raleigh, NC • On-site

Berriehill Research
See more jobs at Berriehill Researchexternal

Full-time

Re-posted 9 days ago

Job description

At ARA, we strive to hire valuable colleagues with not only the right skills, but who also demonstrate our core values of passion, freedom, service and growth.

If you are looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing, and rapidly deploying solutions to problems of national importance, then our Raleigh, NC division of ARA has an exciting opportunity worth considering. Not only will you solve challenging core problems, you’ll also be able to grow your career in an exciting environment that promotes teamwork and cross-training in a wide range of related disciplines.  

The successful applicant will:

Administer, develop, configure, implement, and maintain the systems that comprise the underlying cloud platform. Maintain public and/or private cloud systems and deploy them in an automated way; and monitor, move, and alter the systems using a prescribed methodology.

Establish and implement standards for cloud operations according to specifications and parameters. Determine business needs and select and support tools to meet them.

Maintain and build upon existing network and domain environments. Serve as front line point of contact for end users and customers looking for technical assistance via phone, e-mail, and ticketing system. Triage problem tickets and outage reports and escalate as needed. Document and assist with streamlining technical processes.

Tier 2 Cloud Support Position Requirements:

  • U.S. Citizen (No green card)
  • BS or higher in computer science, IT, engineering, applied mathematics, or a closely related field with 5-7 years of relevant work experience OR 3-5 years of relevant work experience
  • Must be willing to participate in On Call and weekend work as needed
  • Ability to work Hybrid in-office schedule and in office as needed
  • Successfully acquire 8570/8140 IAT Level 2 Certification (Sec+) within sixty (60) days and maintain it
  • Eligibility to apply for and hold a US security clearance (selected applicants will undergo a security investigation and must meet eligibility requirements at the time of employment)
  • Good oral & written communication skills
  • Excel as a team player and strive to maximize team & department performance


          Tier 2 Cloud Support Position Preferences:

          • Intermediate knowledge: Systems and Cloud Administration
          • Previous experience with supporting end-users at a Tier 2 level
          • Experience with user management of enterprise systems
          • Linux and Windows OS experience
          • Self-directed, detail oriented, problem solver

          If this is the perfect job for you please apply online at https://www.ara.com/job-search today!

          Who is ARA?  

          Do you want to work for a purpose? Applied Research Associates, Inc. (aka ARA) is an employee-owned international research and engineering company. We have been providing technically superior solutions to complex and challenging problems in the physical sciences since 1979. ARA has over 2,200 employee-owners and continues to grow rapidly. Together, our offices throughout the U.S. and Canada provide a broad range of technical expertise in defense, civil, and health technologies, computer software and simulation, systems analysis, environmental technologies, and testing and measurement. 

          ARA also prides itself, on having a challenging culture where innovation & experimentation are the norm. The motto, “Engineering and Science for Fun and Profit” sums up the ARA experience. Employee ownership ensures you have a voice in what happens in the company. We are also very proud of our Women’s Initiative Network (WIN), whose purpose is to motivate, support, and encourage professional career development for women to maximize career and professional accomplishments.  

          To find out more about what the Software Enterprise Division has to offer, visit our website at: https://www.ara.com/benefits/ 

          Apply