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Tier 1 Operator Jobs (NOW HIRING)

Notify the Operator when product does not meet quality specifications; assist with resolution * Read, understand, and correctly complete daily paperwork * Read & understand Production Order Packet ...

Notify the Operator when product does not meet quality specifications; assist with resolution * Read, understand, and correctly complete daily paperwork * Read & understand Production Order Packet ...

Notify the Operator when product does not meet quality specifications; assist with resolution * Read, understand, and correctly complete daily paperwork * Read & understand Production Order Packet ...

Notify the Operator when product does not meet quality specifications; assist with resolution * Read, understand, and correctly complete daily paperwork * Read & understand Production Order Packet ...

Notify the Operator when product does not meet quality specifications; assist with resolution * Read, understand, and correctly complete daily paperwork * Read & understand Production Order Packet ...

Operator #1

Eagan, MN · On-site

$17.75 - $23.50/hr

In addition to ensuring that the line is running smoothly and producing a quality product for our customers, Lead Operators are expected to facilitate Tier 1 meetings and Gemba Walk discussions to ...

Operator #1

Eagan, MN

$17.75 - $23.50/hr

In addition to ensuring that the line is running smoothly and producing a quality product for our customers, Lead Operators are expected to facilitate Tier 1 meetings and Gemba Walk discussions to ...

The Tier 1 NOC Operator provides around-the-clock monitoring, fault detection, and incident management for the Navy Enterprise Voice and Video System - Hawai'i (NEVVS-HI). This position is part of a ...

The Tier 1 NOC Operator provides around-the-clock monitoring, fault detection, and incident management for the Navy Enterprise Voice and Video System - Hawaiʻi (NEVVS-HI). This position is part of a ...

The Tier 1 NOC Operator provides around-the-clock monitoring, fault detection, and incident management for the Navy Enterprise Voice and Video System - Hawaii (NEVVS-HI). This position is part of a ...

The Tier 1 NOC Operator provides around-the-clock monitoring, fault detection, and incident management for the Navy Enterprise Voice and Video System - Hawai'i (NEVVS-HI). This position is part of a ...

The Tier 1 NOC Operator provides around-the-clock monitoring, fault detection, and incident management for the Navy Enterprise Voice and Video System - Hawaii (NEVVS-HI). This position is part of a ...

The Tier 1 NOC Operator provides around-the-clock monitoring, fault detection, and incident management for the Navy Enterprise Voice and Video System - Hawaii (NEVVS-HI). This position is part of a ...

The Tier 1 NOC Operator provides around-the-clock monitoring, fault detection, and incident management for the Navy Enterprise Voice and Video System - Hawaiʻi (NEVVS-HI). This position is part of a ...

The Tier 1 NOC Operator provides around-the-clock monitoring, fault detection, and incident management for the Navy Enterprise Voice and Video System - Hawaii (NEVVS-HI). This position is part of a ...

The Crane Operator should be able to operate various types of cranes efficiently. The Operator ... CraneWorks is recognized as one of the top 50 crane companies on the American Crane and Transport ...

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Tier 1 Operator information

See salary details

$12

$20

$29

How much do tier 1 operator jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for tier 1 operator in the United States is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What is a Tier 1 operator?

Tier 1 Operators are entry-level professionals who provide the first line of support in an organization’s operations, such as IT help desks, network monitoring centers, or technical support teams. Their primary responsibilities include monitoring systems, responding to alerts, performing basic troubleshooting, and escalating complex issues to higher-level support teams. Tier 1 Operators play a crucial role in ensuring smooth operations by quickly addressing and resolving common problems. They typically follow standardized procedures and scripts to resolve issues efficiently. This role is ideal for those starting their careers in IT or technical support, offering opportunities to gain experience and advance to higher tiers.

What are the key skills and qualifications needed to thrive as a Tier 1 operator, and why are they important?

To thrive as a Tier 1 Operator, you need strong problem-solving abilities, attention to detail, and a high school diploma or equivalent, often with basic IT or technical knowledge. Familiarity with monitoring tools, ticketing systems like ServiceNow, and basic troubleshooting software is typically required. Effective communication, reliability, and the ability to work well under pressure are standout soft skills in this role. These skills are critical for ensuring prompt issue identification, clear escalation, and smooth operation of technical environments.

What are some common challenges faced by Tier 1 operators, and how can new hires best prepare for them?

Tier 1 Operators often encounter challenges such as managing high volumes of support requests, quickly troubleshooting diverse technical issues, and maintaining clear communication across shifts. New hires can prepare by familiarizing themselves with common troubleshooting protocols, practicing effective time management, and developing strong interpersonal skills to handle customer inquiries professionally. Additionally, staying adaptable and open to ongoing training will help new operators excel in fast-paced environments and contribute positively to their teams.

What is the difference between Tier 1 Operator vs Tier 2 Operator?

AspectTier 1 OperatorTier 2 Operator
CertificationsBasic safety and operational certificationsSame as Tier 1, often with additional specialized training
Work EnvironmentSupervised, entry-level roles in industrial or manufacturing settingsMore autonomous, often in similar environments with increased responsibilities
Employer & Industry UsageCommon in manufacturing, oil & gas, and utilitiesUsed interchangeably but may denote slightly higher experience level

Typically, a Tier 1 Operator performs fundamental operational tasks with supervision, while a Tier 2 Operator has more experience and may handle more complex duties. Both roles require similar certifications and work in comparable environments, but Tier 2 Operators often have increased responsibilities and autonomy.

What cities are hiring for Tier 1 Operator jobs?

Cities with the most Tier 1 Operator job openings:

What states have the most Tier 1 Operator jobs?

States with the most job openings for Tier 1 Operator jobs include:

What are popular job titles related to Tier 1 Operator jobs?

For Tier 1 Operator jobs, the most frequently searched job titles are:

Infographic showing various Tier 1 Operator job openings in the United States as of August 2026, with employment types broken down into 37% Full Time, 61% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $42,306 per year, or $20.3 per hour.

Tier 1 Operator

Baxter Springs, KS • On-site

Pactiv Evergreen
Plastics Packaging Film and Sheet (including Laminated) Manufacturing • 10K+ employees

$16.91/hr

Other

Posted 18 days ago


Pactiv Evergreen rating

7.0

Company rating: 7.0 out of 10

Based on 83 frontline employees who took The Breakroom Quiz


Job description

Packaging Associate

Baxter Springs, KS

Compensation Includes

  • Starting Pay Rate of $16.91/hour

Available Shifts

  • 3rd: 11:00pm - 7:00am, Sunday - Thursday

Overview

Inspect and pack product manufactured on high-speed paper converting equipment in compliance with Safety Programs and Quality Assurance Systems to support the achievement of the site's business goals and objectives.

Responsibilities

  • Inspect and pack product per customer specification using safe work practices
  • Notify the Operator when product does not meet quality specifications; assist with resolution
  • Read, understand, and correctly complete daily paperwork
  • Read & understand Production Order Packet (POP); set up work area using materials as specified in the POP; replenish materials as needed
  • Assist the Operator with set-up and/or change over activities as directed
  • Maintain the work area and equipment in a clean and orderly condition
  • Complete assigned duties in compliance with company policies & procedures
  • Actively engage in safety programs
  • Assist other team members as needed

Qualifications

  • Stable work history; six months experience in a manufacturing environment or other physical labor job is strongly preferred
  • Commitment to an accident-free and drug-free workplace
  • Quality-conscious, oriented to excellence
  • Strong work ethic evidenced by enthusiasm, positive attitude, and high energy level
  • Well-developed problem-solving skills; creative, out-of-the-box thinker
  • Willingness to work overtime as needed

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk and hear. The employee is occasionally required to walk, climb, squat & stoop; reach with hands and arms; and use hands and fingers to feel, handle, push/pull levers & buttons, and operate various tools. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.


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