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Tier 1 Associate Jobs in Florida (NOW HIRING)

... associates when needed with various tasks Keeping the store clean and well-maintained Preparing food safely and responsibly Performing tier-1 duties by pleasantly greeting customers as they approach ...

Law Firm - Senior Associate

Miami, FL · On-site

$14.25 - $17.25/hr

Top Law Firm in Florida seeks a Senior Associate Attorney to join their private Client Service ... Join a Tier 1 Law Firm and collaborate directly with a nationally acclaimed estate planning ...

Law Firm - Senior Associate

Miami, FL · On-site

$14.25 - $17.25/hr

Top Law Firm in Florida seeks a Senior Associate Attorney to join their private Client Service ... Join a Tier 1 Law Firm and collaborate directly with a nationally acclaimed estate planning ...

Serve as the primary point of contact for Tier 1 HR support, addressing a wide range of associate inquiries across core HR functions, processes, and policies. * Provide accurate, timely responses to ...

HelpDesk Technician

Miami, FL · On-site

$19.25 - $25.75/hr

This position is an integral part of the service desk function responding to tier 1 and tier 2 ... Associates Degree (A.A.) from a two-year college or university; Minimum of two (2+) years related ...

HelpDesk Technician

Miami, FL · On-site

$19.25 - $25.75/hr

This position is an integral part of the service desk function responding to tier 1 and tier 2 ... Associates Degree (A.A.) from a two-year college or university; Minimum of two (2+) years related ...

Summary/Objectives The Account Executive - Tier 1 (AE I) is responsible for driving revenue growth ... Associate's or Bachelor's degree in Business or related field preferred AAP/EEO Statement We ...

Account Executive I

Pensacola, FL · On-site

$45 - $75/hr

Summary/Objectives The Account Executive - Tier 1 (AE I) is responsible for driving revenue growth ... Associate's or Bachelor's degree in Business or related field preferred AAP/EEO Statement We ...

New

Summary/Objectives The Account Executive - Tier 1 (AE I) is responsible for driving revenue growth ... Associate's or Bachelor's degree in Business or related field preferred AAP/EEO Statement We ...

Showing results 21-40

Tier 1 Associate information

What is a Tier 1 associate?

A Tier 1 Associate is typically an entry-level employee who performs basic tasks and provides initial support within a company, often in customer service, technical support, or warehouse operations. They are responsible for resolving straightforward issues, processing orders, or assisting customers with common inquiries. Tier 1 Associates follow established guidelines and escalate more complex problems to higher-tier personnel. This role is an essential starting point for gaining experience and advancing within the organization.

What are the key skills and qualifications needed to thrive as a Tier 1 associate?

To thrive as a Tier 1 Associate, you typically need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and office productivity tools is often required. Attention to detail, problem-solving ability, and a positive attitude help individuals excel in assisting customers and managing daily tasks. These skills ensure efficient customer support, accurate information handling, and a positive experience for both clients and the team.

What are the main challenges Tier 1 associates face in managing high volumes of customer inquiries, and how are these typically addressed?

Tier 1 Associates often encounter the challenge of handling large volumes of customer inquiries, especially during peak periods or product launches. To address this, teams typically rely on clearly defined workflows, robust knowledge bases, and escalation protocols to ensure efficient resolution of issues. Continuous training and regular team huddles help associates stay updated on new processes and common solutions. Additionally, collaboration with Tier 2 support or specialized departments ensures that more complex cases are quickly directed to the right experts, maintaining service quality and response times.

What are popular job titles related to Tier 1 Associate jobs in Florida?

For Tier 1 Associate jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Tier 1 Associate jobs in Florida look for?

The top searched job categories for Tier 1 Associate jobs in Florida are:

What cities in Florida are hiring for Tier 1 Associate jobs?

Cities in Florida with the most Tier 1 Associate job openings:

Infographic showing various Tier 1 Associate job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Full-time

This job post has expired today. Applications are no longer accepted.


Dunkin' rating

4.7

Company rating: 4.7 out of 10

Based on 2,247 frontline employees who took The Breakroom Quiz

79th of 107 rated fast food restaurants


Job description

Job Title

Acknowledging the presence of customers when they show up, and attending to them politely

Listening and responding to all requests and needs of clients

Providing professional responses to queries and complaints of customers

Assisting customers at the cash register

Helping fellow associates when needed with various tasks

Keeping the store clean and well-maintained

Preparing food safely and responsibly

Performing tier-1 duties by pleasantly greeting customers as they approach the counter

Taking customers' orders for coffee, donuts, and sandwiches

Providing customers with preparation timelines

Ensuring that all orders are timely prepared and handed over to customers


What Dunkin' employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Dunkin logo

About Dunkin

Sourced by ZipRecruiter

Dunkin' Donuts, commonly known as Dunkin', is a premier quick service restaurant (QSR) located in Canton, MA, United States. Founded in 1950 by Mr. William Rosenberg, Dunkin' entered the food industry with a mission to serve fresh, delicious coffee and delectable donuts efficiently and affordably. The company primarily operates in the food and beverage industry, specializing in high-quality brewed coffee, baked goods, and delicious sandwiches. Known for their iconic slogan "America Runs on Dunkin'", the company has become a household name, transforming the simple joy of a cup of coffee and a donut into a daily ritual for millions of people around the world.

Industry

Food and beverage stores, retail and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Canton, MA, US