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Ticketmaster Employment Jobs (NOW HIRING)

AEG

Ticketing - Box Office Representative PT

Nashville, TN · On-site

$16.50 - $22.25/hr

Process ticket sales through Ticketmaster and assist guests with ticket purchases and ticketing ... employment without regard to race, color, religion, national origin, sex, sexual orientation, age ...

AEG

Ticket Operations Intern

Pittsburgh, PA · On-site

$14.75 - $19.50/hr

Work within Ticketmaster Archtics to process transactions, manage inventory, and fulfill orders ... employment without regard to race, color, religion, national origin, sex, sexual orientation, age ...

Livenation

Box Office- Scoot Inn/Emo's

Austin, TX · On-site

Ticketmaster host system experience * Experience in identifying counterfeit cash / ID's EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of ...

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Ticketmaster Employment information

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How much do ticketmaster employment jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for ticketmaster employment in the United States is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $20.91 per hour, depending on experience, location, and employer.

What is Ticketmaster employment?

Ticketmaster employment refers to working for Ticketmaster, a global ticket sales and distribution company. Employees may work in various roles, including customer service, technology, event operations, marketing, and sales. Ticketmaster offers both corporate positions and event-based jobs, providing opportunities for career growth and learning in the entertainment and ticketing industry. The company values teamwork, innovation, and a passion for live events, making it an exciting workplace for those interested in music, sports, and entertainment.

What are the key skills and qualifications needed to thrive in a role at Ticketmaster, and why are they important?

To thrive at Ticketmaster, you generally need strong analytical abilities, problem-solving skills, and experience in customer service or technology, depending on the specific position. Familiarity with ticketing platforms, CRM systems, and relevant industry software or certifications is often advantageous. Excellent communication, adaptability, and teamwork are vital soft skills for collaborating across departments and responding to client or customer needs. These competencies ensure efficient operations, high customer satisfaction, and effective handling of the fast-paced live entertainment environment.

What are some common challenges faced by employees working at Ticketmaster and how can they be addressed?

Employees at Ticketmaster often work in a fast-paced environment, particularly during major event releases or high-demand ticket sales, which can present challenges in managing large volumes of customer inquiries and technical issues. Collaboration across departments such as customer service, IT, and marketing is essential to resolve issues quickly and ensure a smooth customer experience. Developing strong communication and problem-solving skills, as well as staying adaptable to new technologies and processes, can help team members thrive. Supportive management and ongoing training also play a key role in overcoming these challenges.

What is the difference between Ticketmaster Employment vs Ticketing Associate?

AspectTicketmaster EmploymentTicketing Associate
CredentialsVaries; may include customer service or sales experienceHigh school diploma or equivalent often required
Work EnvironmentOffice, event venues, call centersEvent venues, box offices, retail settings
Employer & Industry UsageTicketmaster as a major ticketing platformVenues, event organizers, ticketing companies
Common Search & ComparisonTicketmaster EmploymentTicketing Associate

Ticketmaster Employment generally refers to a range of roles within the company, including customer service, sales, and technical positions, often requiring varied experience. Ticketing Associates typically focus on selling tickets at venues or box offices, with more specific customer-facing duties. Both roles involve ticketing but differ in scope, environment, and required credentials.

More about Ticketmaster Employment jobs
What cities are hiring for Ticketmaster Employment jobs? Cities with the most Ticketmaster Employment job openings:
What states have the most Ticketmaster Employment jobs? States with the most job openings for Ticketmaster Employment jobs include:
What job categories do people searching Ticketmaster Employment jobs look for? The top searched job categories for Ticketmaster Employment jobs are:
Ticketmaster Employment jobs near you
Assistant Box Office Manager | Full-Time | CURE Insurance Arena

Assistant Box Office Manager | Full-Time | CURE Insurance Arena

Spectra

Trenton, NJ • On-site

$19 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Overview
As we gear up for the return of ECHL Hockey in Trenton, we're looking for an Assistant Box Office Manager to join the team. This role assists event setup in Ticketmaster, processes sales & refunds, and ensures smooth event-day operations during Hockey games and other events. Working alongside the Box Office Manager, the Assistant Box Office Manager will additionally assist with day-to-day ticketing operations and support part-time box office staff.
This role pays an hourly rate of $19.00-$21.00
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until August 14, 2026.
Responsibilities
  • Serve as a leader for Box Office operations for various events.
  • Utilize the full Ticketmaster suite of products (TM1, Archtics, Host) for ticket sales, processing payments, exchanges, refunds, and will-call distribution and document all complimentary ticket requests issued.
  • Assist in building events and managing inventory in venue Ticketmaster systems.
  • Oversee aspects of ticket scanning operations, which include ticket scanner setup, teardown, maintenance, and upgrades.
  • Assist in updating and relaying box-office-related event information to other departments and clients.
  • Assist in completion of daily sales and deposit reports.
  • Serve as the first point of contact for incoming calls, assisting customers and directing inquiries appropriately, ensuring excellent customer service is delivered to patrons.
  • Assist in troubleshooting ticketing or access issues and handle escalated customer service concerns; act as a point of contact for ticket problem-solving by maintaining up-to-date knowledge of all events, policies, or promotions.
  • Develop and maintain professional relationships to support internal departments with integration of ticketing processes to ensure efficiency across multiple teams
  • Know our ticket sales and monitor and provide prompt, accurate sales reports and breakdowns prior to and on event days to the Box Office Manager.
  • Complete all duties with a customer service focus through teamwork and dedication to Oak View Group's principles.

Qualifications
  • Bachelor's Degree from an accredited college or university with major coursework in business management, sports management, music business, or other related fields is preferred.
  • 2-3+ years in a customer service-oriented role, preferably in a live event, ticketing, or venue setting.
  • Familiarity with Ticketmaster systems preferred.
  • Ability to engage in positive interaction with employees and industry contacts; organize; and problem-solve while prioritizing time management and multitasking in a high-pressure environment.
  • Must have an excellent working knowledge of Word, Excel, Adobe, and other similar computer software programs.
  • Communicate clearly and concisely, both orally and in writing.
  • Flexible schedule including early mornings, days, evenings, weekends, holidays, extended (long) workdays, and extended number of days in a row.

Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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