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Archtics Jobs (NOW HIRING)

Los Angeles Rams

Ticket Ops Coordinator

Los Angeles, CA · On-site

$24.04/hr

Perform various tasks in Ticketmaster Archtics and Salesforce CRM to provide necessary assistance to the ticket sales and service teams. * Maintain elevated level of service and professionalism with ...

ASM Global

Ticketing Manager

Knoxville, TN · On-site

Act as a liaison between promoters and external ticketing platforms (Ticketmaster Host, TM1, Archtics, AXS) to ensure clear communication and execution Box Office & Event Support * Oversee box office ...

ASM Global

Ticketing Manager

Knoxville, TN · On-site

Act as a liaison between promoters and external ticketing platforms (Ticketmaster Host, TM1, Archtics, AXS) to ensure clear communication and execution Box Office & Event Support * Oversee box office ...

Uofl

Administer the setup, configuration, testing, and quality control of assigned events within Ticketmaster Archtics, Host, and Account Manager, including manifests, pricing, inventory, offers, ticket ...

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How much do archtics jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for archtics in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is an Archtics?

An Archtics job typically involves using the Archtics ticketing system, which is a platform for managing season tickets, memberships, and customer relationships for sports teams, venues, and entertainment organizations. Responsibilities may include handling ticket sales, managing accounts, processing payments, and providing customer support. Professionals in this role often work with marketing teams to enhance fan engagement and ensure a seamless ticketing experience. Technical skills in database management and reporting may also be required for data analysis and customer insights.

What are the typical daily responsibilities of someone working with the Archtics ticketing platform?

A typical day for an Archtics professional involves managing ticket inventory, setting up events and pricing structures within the Archtics system, assisting clients or box office staff with ticketing-related issues, and generating detailed sales or attendance reports. You may also be responsible for troubleshooting technical concerns, training staff on best practices, and ensuring compliance with venue or league ticketing policies. Collaboration with marketing, IT, and event management teams is common to ensure seamless event execution. These responsibilities require strong organizational skills and a proactive approach to solving challenges in a fast-paced environment.

What are the key skills and qualifications needed to thrive in the Archtics position, and why are they important?

To thrive as an Archtics professional (commonly referring to a ticketing system specialist working with the Ticketmaster Archtics platform), you need a strong background in event ticketing operations, data management, and customer service, often with experience in the entertainment or sports industry. Proficiency in using the Archtics ticketing system, knowledge of CRM databases, and familiarity with reporting tools are highly valued, and some employers may prefer certifications in database management or ticketing software. Attention to detail, problem-solving abilities, and excellent interpersonal skills are crucial for coordinating with venues, clients, and customers. These skills and qualities ensure accurate ticket inventory management, seamless customer experiences, and effective collaboration with internal and external stakeholders.

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Archtics jobs near you
Infographic showing various Archtics job openings in the United States as of August 2026, with employment types broken down into 51% Full Time, 48% Part Time, and 1% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Manager, Lightning Ticket Operations

Tampa, FL • On-site

Vinik Sports Group
51 - 200 employees
Learn more about Vinik Sports Groupexternal

Full-time

Re-posted 9 days ago

Job description

Job Summary

The Manager of Lightning Ticket Operations will be responsible for the administrative and technical duties related to the management of day-to-day Lightning ticketing and office operations. Reporting directly to the Director of Lightning Ticket Operations, this position will take ownership of key responsibilities, collaborate across departments and bring energy and innovation to a fast-paced environment.

Essential Duties & Responsibilities
  • Set up and maintain Tampa Bay Lightning games and ancillary events on Archtics/Ticketmaster system
  • Utilize Ticketmaster One and Archtics to support daily ticket operations execution
  • Assist in setting up various Group and Single game offers
  • Collaborate with Sales & Service, Premium, Marketing, Finance, Arena Operations, Partnership, and Guest Services to ensure seamless event execution
  • Perform daily financial reporting of activity through Archtics system
  • Work with Marketing and Game Presentation departments on setting up for ancillary event sales
  • Assist with customer service issues on game nights and over the phone
  • Assist in mobile ticketing applications and processes
  • Training and development of event night supervisors
  • Participate in organizational and department personal development activities
  • Perform other duties, as assigned
Supervisory & Management Responsibilities
  • Oversee two full-time Lightning Ticket Operations Coordinators
  • Assist with hiring, recruiting and management of part-time staff
Game/Event Responsibilities
  • Game/Event Night Responsibilities: Yes
  • Approximate number of events worked per year: 30-40
Qualifications
  • Bachelor's Degree required in Sport Management or related field
  • Proven leadership skills with the ability to motivate, coach, and develop employees
  • 3-5 years of related work experience, primarily in Ticket Operations
  • Technical experience with Archtics and Ticketmaster One systems required
  • Strong commitment to delivering exceptional customer service and fan experiences
  • Excellent attention to detail and commitment to accuracy
  • Strong interpersonal skills and the ability to build effective working relationships across departments
  • Excellent written and verbal communication skills
  • Ability to work long hours, weekends and holidays while prioritizing multiple tasks in a deadline driven environment
  • Proficiency in MS Office products (Outlook, Word, PowerPoint and Excel)
Working Conditions
  • Ability to work efficiently and effectively in office and arena environment that can be exciting, loud and distracting
  • This is an onsite role; flexibility to work a minority of time remotely.
  • Ability to work extended hours including late nights, holidays, and weekends as needed
  • Ability to work prolonged periods sitting at a desk and working on a computer.
  • Ability to lift/carry/move up to 10lbs
  • Ability to work in cold indoor temperatures

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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