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Archtics Jobs (NOW HIRING)

AEG

Coordinator, Ticket Operations

Nashville, TN · On-site

Ability to operate Archtics Ticketing System & Salesforce CRM * High level of demonstrated professionalism and integrity * Ability to problem solve * Exceptional attention to detail and strong ...

AEG

Event Ticket Coordinator

Tampa, FL · On-site

Setup of concerts, family, and non-hockey events on Ticketmaster's Host and Archtics Systems * Work with Event Booking and Marketing on scaling and preshow setup * Work with show promoters on setup

USTA

Administrative Assistant

Manhattan, NY · Hybrid

$19.75 - $26.75/hr

Liaise and integrate with the US Open Ticket Office to support the hospitality sales process within Archtics; generate invoices, manage payments, receipts, and reports * Assist and support the CRM ...

AEG

Membership Services Advisor

TX · On-site

$13.75 - $18/hr

Working knowledge and prior work experience utilizing Ticketmaster, Archtics or other ticketing software. * Proficiency in use of Microsoft Office software applications. * Strong organizational and ...

AEG

Coordinator, Ticket Operations

Manhattan, NY · On-site

$50K - $55K/yr

Previous experience in Archtics/Host or other ticketing system is a plus. * Experience with Microsoft Office applications / excel is a plus. * Excellent communication skills, bilingual is a plus.

Spiegelworld

Ticketing Agent Part-Time

Las Vegas, NV · On-site

$16.50/hr

AXS, Archtics, etc. * Is a self-starter and able to work in a hectic fast-paced environment, while maintaining a professional, courteous demeanor. * Be able to work at all Spiegelworld Ticketing ...

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How much do archtics jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for archtics in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is an Archtics job?

An Archtics job typically involves using the Archtics ticketing system, which is a platform for managing season tickets, memberships, and customer relationships for sports teams, venues, and entertainment organizations. Responsibilities may include handling ticket sales, managing accounts, processing payments, and providing customer support. Professionals in this role often work with marketing teams to enhance fan engagement and ensure a seamless ticketing experience. Technical skills in database management and reporting may also be required for data analysis and customer insights.

What are the key skills and qualifications needed to thrive in the Archtics position, and why are they important?

To thrive as an Archtics professional (commonly referring to a ticketing system specialist working with the Ticketmaster Archtics platform), you need a strong background in event ticketing operations, data management, and customer service, often with experience in the entertainment or sports industry. Proficiency in using the Archtics ticketing system, knowledge of CRM databases, and familiarity with reporting tools are highly valued, and some employers may prefer certifications in database management or ticketing software. Attention to detail, problem-solving abilities, and excellent interpersonal skills are crucial for coordinating with venues, clients, and customers. These skills and qualities ensure accurate ticket inventory management, seamless customer experiences, and effective collaboration with internal and external stakeholders.

What are the typical daily responsibilities of someone working with the Archtics ticketing platform?

A typical day for an Archtics professional involves managing ticket inventory, setting up events and pricing structures within the Archtics system, assisting clients or box office staff with ticketing-related issues, and generating detailed sales or attendance reports. You may also be responsible for troubleshooting technical concerns, training staff on best practices, and ensuring compliance with venue or league ticketing policies. Collaboration with marketing, IT, and event management teams is common to ensure seamless event execution. These responsibilities require strong organizational skills and a proactive approach to solving challenges in a fast-paced environment.
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Archtics jobs near you
Infographic showing various Archtics job openings in the United States as of May 2026, with employment types broken down into 6% Internship, 76% Full Time, 15% Part Time, and 3% Temporary. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Coordinator, Ticket Operations

AEG

Nashville, TN • On-site

Full-time

Posted 16 days ago

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
NO PHONE CALLS OR EMAILS, PLEASE. Thanks for your interest! Due to the volume of applications, we're unable to respond to individual status inquiries. If selected to move forward, you'll hear from our HR team at Nashville Soccer Club.
The Ticket Operations Coordinator position will provide assistance to the Ticket Sales Department for Nashville SC. Primary responsibilities include but are not limited to event creation and financial reporting, providing a high level of customer service, possessing high knowledge of all ticketing packages and benefits as well as driving season ticket sales, renewals, and group sales for ticketed events.
RESPONSIBILITIES:
  • Assist in the processing and establishment of season ticket, group and single match ticket accounts
  • Provide game-day support in the area of ticket resolution, customer service and will call
  • Build, maintain and develop a positive working relationship with all Ticketmaster Client Support Staff
  • Facilitate a complex network of payment plans, investigate and respond to any chargebacks related to ticket payments and work closely with the Ticket Services department to ensure account compliance
  • Assist with the building of price codes, plans, promo codes, and other Archtics programming needs
  • Maintain a positive, high performance culture in the Ticket Operations department, while building a positive rapport with all other departments daily
  • Assist in the execution of Club events, including but not limited to games, Season Ticket Member functions, Club events, etc.
  • Assist in the creation of all online sales process, including but not limited to single game, group, and season ticket sales
  • Act as a higher point of contact for all elevated customer service occurrences on match day
  • Assist with Will Call responsibilities and ticket troubleshooting needs on match day
  • Other duties assigned by the Director of Ticket Operations or other Ticketing Leadership

QUALIFICATIONS:
  • Bachelor's Degree in Business, Sports Management, Marketing or related field
  • Minimum of 1 - 2 years of related experience
  • Ticket Operations background
  • Strong interpersonal and customer service skills, team orientation and the ability to communicate effectively at all levels
  • Ability to operate Archtics Ticketing System & Salesforce CRM
  • High level of demonstrated professionalism and integrity
  • Ability to problem solve
  • Exceptional attention to detail and strong analytical skills
  • Ability to work flexible hours including daytime, evening, weekends, and holidays
  • Strong work ethic, team oriented attitude, and enthusiastic about contributing to the success of the department and Club in a fast paced environment
  • Bilingual (Spanish) speaker is a plus, but not required

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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