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Ticketing Jobs in Colorado (NOW HIRING)

Techvilla Solutions

Monitor, prioritize, and resolve requests through ITSM/ticketing systems such as ServiceNow or Jira. * Coordinate with vendors, application owners, and internal IT teams to resolve technical issues.

New

Techvilla Solutions

Monitor, prioritize, and resolve requests through ITSM/ticketing systems such as ServiceNow or Jira. * Coordinate with vendors, application owners, and internal IT teams to resolve technical issues.

New

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All JobsTicketing JobsTicketing Jobs in Colorado

Ticketing information

See Colorado salary details

$13

$20

$29

How much do ticketing jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for ticketing in Colorado is $20.72, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $21.97 per hour, depending on experience, location, and employer.

What is a ticketing job?

Ticketing jobs involve managing the sale, distribution, and validation of tickets for events, transportation, or venues. Professionals in this field may work at concert halls, sports arenas, theaters, airlines, or public transportation companies. Responsibilities typically include assisting customers with ticket purchases, resolving issues related to bookings or seating, and ensuring smooth entry to events or services. Strong customer service skills and attention to detail are essential in ticketing roles.

What are the key skills and qualifications needed to thrive as a ticketing agent?

To thrive as a Ticketing Agent, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with ticketing software, reservation systems (such as Amadeus or Sabre), and point-of-sale platforms is often required. Excellent customer service, problem-solving abilities, and clear communication help you efficiently assist customers and resolve issues. These skills are crucial for ensuring accurate bookings, customer satisfaction, and smooth daily operations.

What are some common challenges faced in a ticketing role, and how can they be managed effectively?

A common challenge in ticketing roles is handling high volumes of customer inquiries, especially during peak event times or when technical issues arise. Effective time management, clear communication, and familiarity with ticketing software are essential for staying organized and resolving issues promptly. Collaborating closely with event coordinators and technical teams helps ensure smooth operations and quick resolution of unexpected problems. Developing good problem-solving skills and maintaining a calm, customer-focused approach can make these challenges more manageable.

What is the difference between Ticketing vs Customer Service Representative?

AspectTicketingCustomer Service Representative
Required CredentialsBasic computer skills, sometimes certifications in ticketing systemsCommunication skills, customer service training
Work EnvironmentCall centers, online support platformsRetail, call centers, service desks
Employer & Industry UsageIT, transportation, event managementRetail, hospitality, telecom
Common Search & ComparisonTicketing vs Customer ServiceTicketing vs Customer Service Representative

Ticketing roles focus on managing support tickets, tracking issues, and using specialized software, often within technical or event industries. Customer Service Representatives handle direct customer interactions, providing assistance and resolving inquiries across various sectors. While both roles involve customer interaction, ticketing is more technical and process-oriented, whereas customer service is more communication-focused.

What are the most commonly searched types of Ticketing jobs in Colorado?

The most popular types of Ticketing jobs in Colorado are:

What are popular job titles related to Ticketing jobs in Colorado?

For Ticketing jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Ticketing jobs in Colorado look for?

The top searched job categories for Ticketing jobs in Colorado are:

Ticketing jobs near you
Infographic showing various Ticketing job openings in Colorado as of August 2026, with employment types broken down into 2% Internship, 75% Full Time, 17% Part Time, 1% Temporary, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $43,097 per year, or $20.7 per hour.

IT Applications Administrator

Denver, CO • On-site

Techvilla Solutions
IT Services • 51 - 200 employees
Learn more about Techvilla Solutionsexternal

Full-time

Posted 2 days ago

New

Job description

We are seeking an IT Applications Administrator to support enterprise business applications, user access, application administration, and day-to-day technical issues. The ideal candidate will have approximately 2 year of experience supporting business applications or SaaS platforms, with strong troubleshooting, customer service, and communication skills.

This role combines application support, user access administration, help desk functions, and entry-level systems administration, with opportunities to grow into advanced enterprise application management and IT operations.

Primary Responsibilities

  • Provide day-to-day support and administration for enterprise business applications and SaaS platforms.

  • Manage user onboarding and offboarding, including application accounts, roles, permissions, and access requests.

  • Administer user access through Active Directory / Microsoft Entra ID and support identity and access management processes.

  • Troubleshoot and resolve application issues, access problems, and user-reported incidents.

  • Monitor, prioritize, and resolve requests through ITSM/ticketing systems such as ServiceNow or Jira.

  • Coordinate with vendors, application owners, and internal IT teams to resolve technical issues.

  • Support application updates, upgrades, testing, and basic release activities.

  • Maintain accurate application, access, troubleshooting, and support documentation.

  • Assist with compliance, security, audit, and access review activities.

  • Provide responsive and professional end-user support and customer service.

  • Identify recurring issues and recommend improvements to application support and operational processes.

Required Skills

  • Approximately 1 year of experience in application support, SaaS administration, IT help desk, or systems administration.

  • Experience supporting business applications and resolving software-related issues.

  • Knowledge of user provisioning, access management, and permissions administration.

  • Experience with Active Directory and/or Microsoft Entra ID.

  • Experience working with ITSM/ticketing systems, such as ServiceNow or Jira.

  • Strong troubleshooting, problem-solving, and analytical skills.

  • Excellent customer service and end-user support skills.

  • Strong written and verbal communication skills.

  • Ability to document issues, solutions, procedures, and support activities.

  • Ability to work effectively with employees, IT teams, vendors, and application stakeholders.

Preferred Skills

  • Experience with enterprise applications such as Salesforce, SAP, Workday, or Atlassian products.

  • Understanding of Single Sign-On (SSO) and identity management concepts.

  • Exposure to application testing, software updates, and release management.

  • Experience supporting compliance, audits, access reviews, or security-related activities.

Apply