Three (3) years of work experience as a Service Desk Technician providing remote client Tier 2 and ... Three (3) years of experience monitoring and tracking ticketing management systems to diagnose and ...
Three (3) years of work experience as a Service Desk Technician providing remote client Tier 2 and ... Three (3) years of experience monitoring and tracking ticketing management systems to diagnose and ...
Service Center Analyst
Denver, CO ยท Remote
$21.63/hr
Position Type: Full-time-Remote * Location: Washington, DC or Denver, CO The Position: Makpar has ... Experience with ticketing applications (Jira, ServiceNow, or other customer service tracking ...
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Service Center Analyst
Denver, CO ยท Remote
$21.63/hr
Position Type: Full-time-Remote * Location: Washington, DC or Denver, CO The Position: Makpar has ... Experience with ticketing applications (Jira, ServiceNow, or other customer service tracking ...
Tier 1 Technician, Service Delivery
Denver, CO ยท On-site +1
$22 - $26/hr
Experience with a ticketing system, such as ConnectWise Manage * Experience supporting virtual desktop environments: Multi-Server Remote Desktop Server farm w/ Secure Gateway is preferred ...
Tier 1 Technician, Service Delivery
Denver, CO ยท On-site +1
$22 - $26/hr
Experience with a ticketing system, such as ConnectWise Manage * Experience supporting virtual desktop environments: Multi-Server Remote Desktop Server farm w/ Secure Gateway is preferred ...
Account Manager
Louisville, CO ยท Remote
$40K - $60K/yr
Proficiency with ticketing and CRM systems such as Zendesk and Salesforce Additional Information * Location: Louisville, CO or Remote, United States. Regional travel, as needed. * Employment Type ...
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Account Manager
Louisville, CO ยท Remote
$40K - $60K/yr
Proficiency with ticketing and CRM systems such as Zendesk and Salesforce Additional Information * Location: Louisville, CO or Remote, United States. Regional travel, as needed. * Employment Type ...
Cyber Operational Technology/ Industrial Control Systems (OT/ICS) Senior Consultant
Colorado Springs, CO ยท Remote
BeyondTrust for privileged secure remote access management * Familiarity with other vendor tools such as Cisco (network security), ServiceNow (ticketing and workflow integration), Splunk (SIEM/log ...
Cyber Operational Technology/ Industrial Control Systems (OT/ICS) Senior Consultant
Colorado Springs, CO ยท Remote
BeyondTrust for privileged secure remote access management * Familiarity with other vendor tools such as Cisco (network security), ServiceNow (ticketing and workflow integration), Splunk (SIEM/log ...
Cyber Operational Technology/ Industrial Control Systems (OT/ICS) Senior Consultant
Denver, CO ยท Remote
BeyondTrust for privileged secure remote access management * Familiarity with other vendor tools such as Cisco (network security), ServiceNow (ticketing and workflow integration), Splunk (SIEM/log ...
Cyber Operational Technology/ Industrial Control Systems (OT/ICS) Senior Consultant
Denver, CO ยท Remote
BeyondTrust for privileged secure remote access management * Familiarity with other vendor tools such as Cisco (network security), ServiceNow (ticketing and workflow integration), Splunk (SIEM/log ...
Service Delivery Engineer I
Greenwood Village, CO ยท On-site +1
$20 - $25/hr
Work from Home when possible, with remote work stipend * If in Denver Metro, at least 1/day in ... Document all issues, activities, and special requests in the ticketing system. * Maintain up-to ...
Service Delivery Engineer I
Greenwood Village, CO ยท On-site +1
$20 - $25/hr
Work from Home when possible, with remote work stipend * If in Denver Metro, at least 1/day in ... Document all issues, activities, and special requests in the ticketing system. * Maintain up-to ...
Technical Project Manager (Remote- must reside in CO)
Denver, CO ยท On-site +1
$85K - $150K/yr
In-depth knowledge of monitoring, ticketing and management platform infrastructures. * Strong IT technical and project management skills with excellent customer service skills. * Ability to manage ...
Technical Project Manager (Remote- must reside in CO)
Denver, CO ยท On-site +1
$85K - $150K/yr
In-depth knowledge of monitoring, ticketing and management platform infrastructures. * Strong IT technical and project management skills with excellent customer service skills. * Ability to manage ...
Technical Project Manager (Remote- must reside in CO)
Denver, CO ยท Remote
$85K - $150K/yr
In-depth knowledge of monitoring, ticketing and management platform infrastructures. * Strong IT technical and project management skills with excellent customer service skills. * Ability to manage ...
Technical Project Manager (Remote- must reside in CO)
Denver, CO ยท Remote
$85K - $150K/yr
In-depth knowledge of monitoring, ticketing and management platform infrastructures. * Strong IT technical and project management skills with excellent customer service skills. * Ability to manage ...
Business Intelligence UWEP Internship - Fall 2025
Denver, CO ยท Remote
$16.25 - $20.25/hr
Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Translate data across key revenue-driving verticals (e.g., ticketing, corporate partnerships, and ...
Business Intelligence UWEP Internship - Fall 2025
Denver, CO ยท Remote
$16.25 - $20.25/hr
Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Translate data across key revenue-driving verticals (e.g., ticketing, corporate partnerships, and ...
Service Center Analyst
Denver, CO ยท On-site +1
This role is largely responsible for providing remote customer support for Federal Government ... Experience with ticketing applications (Jira, ServiceNow, or other customer service tracking ...
Service Center Analyst
Denver, CO ยท On-site +1
This role is largely responsible for providing remote customer support for Federal Government ... Experience with ticketing applications (Jira, ServiceNow, or other customer service tracking ...
Technical Project Manager (Remote- must reside in CO)
Denver, CO ยท Remote
$85K - $150K/yr
In-depth knowledge of monitoring, ticketing and management platform infrastructures. * Strong IT technical and project management skills with excellent customer service skills. * Ability to manage ...
Technical Project Manager (Remote- must reside in CO)
Denver, CO ยท Remote
$85K - $150K/yr
In-depth knowledge of monitoring, ticketing and management platform infrastructures. * Strong IT technical and project management skills with excellent customer service skills. * Ability to manage ...
Service Center Analyst
Denver, CO ยท Remote
This role is largely responsible for providing remote customer support for Federal Government ... Experience with ticketing applications (Jira, ServiceNow, or other customer service tracking ...
Service Center Analyst
Denver, CO ยท Remote
This role is largely responsible for providing remote customer support for Federal Government ... Experience with ticketing applications (Jira, ServiceNow, or other customer service tracking ...
Business Intelligence UWEP Internship - Fall 2025
Thornton, CO ยท Remote
$15.75 - $20/hr
Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Translate data across key revenue-driving verticals (e.g., ticketing, corporate partnerships, and ...
Business Intelligence UWEP Internship - Fall 2025
Thornton, CO ยท Remote
$15.75 - $20/hr
Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Translate data across key revenue-driving verticals (e.g., ticketing, corporate partnerships, and ...
Business Intelligence UWEP Internship - Fall 2025
Greeley, CO ยท Remote
$15.25 - $19/hr
Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Translate data across key revenue-driving verticals (e.g., ticketing, corporate partnerships, and ...
Business Intelligence UWEP Internship - Fall 2025
Greeley, CO ยท Remote
$15.25 - $19/hr
Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Translate data across key revenue-driving verticals (e.g., ticketing, corporate partnerships, and ...
Business Intelligence UWEP Internship - Fall 2025
Colorado Springs, CO ยท Remote
$15.25 - $19.25/hr
Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Translate data across key revenue-driving verticals (e.g., ticketing, corporate partnerships, and ...
Business Intelligence UWEP Internship - Fall 2025
Colorado Springs, CO ยท Remote
$15.25 - $19.25/hr
Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Translate data across key revenue-driving verticals (e.g., ticketing, corporate partnerships, and ...
Business Intelligence UWEP Internship - Fall 2025
Fort Collins, CO ยท Remote
$15.75 - $19.75/hr
Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Translate data across key revenue-driving verticals (e.g., ticketing, corporate partnerships, and ...
Business Intelligence UWEP Internship - Fall 2025
Fort Collins, CO ยท Remote
$15.75 - $19.75/hr
Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Translate data across key revenue-driving verticals (e.g., ticketing, corporate partnerships, and ...
Business Intelligence UWEP Internship - Fall 2025
Aurora, CO ยท Remote
$16 - $20/hr
Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Translate data across key revenue-driving verticals (e.g., ticketing, corporate partnerships, and ...
Business Intelligence UWEP Internship - Fall 2025
Aurora, CO ยท Remote
$16 - $20/hr
Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Translate data across key revenue-driving verticals (e.g., ticketing, corporate partnerships, and ...
Enterprise Support Engineer
Westminster, CO ยท On-site +1
$108K - $134K/yr
... CRM ticketing systems. Location: * Westminster, CO * Lake Oswego, OR * Atlanta, GA * Portsmouth, NH * Knoxville, TN Work Style : Hybrid (4 days in office/1 day remote) Travel Requirement : 10% Why ...
Enterprise Support Engineer
Westminster, CO ยท On-site +1
$108K - $134K/yr
... CRM ticketing systems. Location: * Westminster, CO * Lake Oswego, OR * Atlanta, GA * Portsmouth, NH * Knoxville, TN Work Style : Hybrid (4 days in office/1 day remote) Travel Requirement : 10% Why ...
IT Manager
Denver, CO ยท On-site +1
$120K - $150K/yr
Experience supporting Mac hardware and remote users in a distributed workforce * Experience leading ... Experience with ticketing systems such as Jira Service Desk or similar platforms * Strong scripting ...
IT Manager
Denver, CO ยท On-site +1
$120K - $150K/yr
Experience supporting Mac hardware and remote users in a distributed workforce * Experience leading ... Experience with ticketing systems such as Jira Service Desk or similar platforms * Strong scripting ...
Remote Ticketing information
What does a typical workday look like for someone in a Remote Ticketing position?
A typical workday as a Remote Ticketing agent involves responding to customer inquiries related to ticket purchases, troubleshooting order issues, processing refunds or exchanges, and updating ticketing records within designated platforms. You will likely handle communications via email, chat, or phone, while collaborating with team members and other departments to resolve complex issues. The workload can fluctuate depending on event schedules or high-demand sales periods, which means multitasking and time management are important. This position offers a structured routine with opportunities to learn new ticketing systems and develop your customer service expertise.
What is a Remote Ticketing job?
A Remote Ticketing job involves managing and processing ticket reservations, cancellations, and modifications for customers, typically in the travel, events, or customer service industries. Employees in this role use online systems to issue tickets, assist with scheduling, and ensure accurate booking details. This job requires strong communication skills, attention to detail, and proficiency with ticketing software. It is often done from home, allowing flexibility while supporting customers via phone, email, or chat.
What is the easiest remote job to get hired for?
How can I make 2000 a week working from home?
How to make $1000 a week remotely?
How to make $100,000 a year working from home?
What are the key skills and qualifications needed to thrive in the Remote Ticketing position, and why are they important?
To thrive as a Remote Ticketing professional, you need strong customer service abilities, attention to detail, and experience in handling ticket sales or support platforms, often requiring at least a high school diploma or equivalent. Familiarity with ticketing systems such as Zendesk, Eventbrite, or similar platforms, as well as basic knowledge of CRM or scheduling tools, is typically expected. Excellent communication, problem-solving skills, and the ability to work independently are highly valued soft skills in this role. These qualities are essential for efficiently resolving customer inquiries, managing high-volume requests, and ensuring a seamless ticketing experience in a remote work setting.

Full-time
Posted 18 days ago
Job description
Job Duties: Test programs or databases, correct errors, and make necessary modifications. Plan, coordinate, and implement security measures to safeguard information in computer files against accidental or unauthorized damage, modification and disclosure. Modify existing databases and database management systems or direct programmers and analysts to make changes. Specify users and user access levels for each segment of a database. Write and code logical and physical database descriptions and specify identifiers of database to management system or direct others in coding descriptions. Restore existing database from down state.
Job Requirements:
- Three (3) years of work experience as a Service Desk Technician providing remote client Tier 2 and 3 support for SQL Servers and Oracle database issues.
- Three (3) years of experience supporting SQL2000-2016 in a production environment.
- Three (3) years of experience monitoring and tracking ticketing management systems to diagnose and resolve complex technical issues.
- Three (3) years of experience using SQL Programming Language for Powershell applications to manage data and stream processing in a data stream management system.
- One (1) year of experience supporting server-related database issues using Oracle 8i-12c, MySQL 5.0-5.7, and DB2 9.x.
Travel: Telecommuting permitted
Hostway|HOSTING is leading the industry in secure, digital transformation solutions, featuring full-stack services across the entire lifecycle to help IT leaders harness data. As the world's most trusted managed cloud services provider, Hostway|HOSTING delivers experienced and secure migration services, complex managed cloud infrastructure, and application solutions for mission-critical software. Our team of engineers in North America, Europe and Asia deliver reliable and scalable managed cloud and hybrid cloud solutions to thousands of customers across fourteen geographically diverse data centers around the world--all while ensuring strict compliance to PCI, HITRUST, HIPAA, FERPA, and GDPR guidelines. The Hostway|HOSTING mission is simple--to provide the best customer experience from the industry's best team. Visit www.hostway.com or www.HOSTING.com for more information.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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About Hosting
Sourced by ZipRecruiter
Company size
201 - 500 Employees
Headquarters location
Denver, CO, US
Year founded
1997