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Remote Ticketing Jobs in Colorado (NOW HIRING)

Ventrata

Sales Manager US - Resorts

Denver, CO · On-site +1

From the online booking to the seamless entry, every part of your ticketing experience was designed ... The role is remote and will be based in North America. For consideration, it's expected that you ...

ECP

Customer Support Representative (Remote)

Denver, CO · Remote

$17.50 - $22.50/hr

Serve as the primary contact for customer inquiries via phone, email, and the ticketing system ... A remote work environment that is compliant with cybersecurity and other company workplace policies

PNC

Technology Solution Center Analyst

Denver, CO · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote (Must be close to Denver, CO and have an approved workspace) Schedule: Saturday - Wednesday ... similar ticketing systems. • Ability to handle high call volumes effectively. • Solid ...

New

Metron Farnier, LLC

Account Manager

Louisville, CO · Remote

$40K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Proficiency with ticketing and CRM systems such as Zendesk and Salesforce Additional Information * Location: Louisville, CO or Remote, United States. Regional travel, as needed. * Employment Type ...

K3 Technology

Service Delivery Engineer I

Greenwood Village, CO · On-site +1

$20 - $25/hr

  • Medical

  • Retirement

  • PTO

Work from Home when possible, with remote work stipend * If in Denver Metro, at least 1/day in ... Document all issues, activities, and special requests in the ticketing system. * Maintain up-to ...

United Soccer League (USL)

$16 - $20.25/hr

Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Translate data across key revenue-driving verticals (e.g., ticketing, corporate partnerships, and ...

United Soccer League (USL)

$16 - $20.25/hr

Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Translate data across key revenue-driving verticals (e.g., ticketing, corporate partnerships, and ...

United Soccer League (USL)

$15.25 - $19/hr

Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Translate data across key revenue-driving verticals (e.g., ticketing, corporate partnerships, and ...

Trimble

Premier Support Engineer

Westminster, CO · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... CRM ticketing systems. Location: * Westminster, CO * Lake Oswego, OR * Atlanta, GA * Portsmouth, NH * Knoxville, TN Work Style : Hybrid (4 days in office/1 day remote) Travel Requirement : 10% Why ...

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Remote Ticketing information

What is a remote ticketing?

A Remote Ticketing job involves managing and processing ticket reservations, cancellations, and modifications for customers, typically in the travel, events, or customer service industries. Employees in this role use online systems to issue tickets, assist with scheduling, and ensure accurate booking details. This job requires strong communication skills, attention to detail, and proficiency with ticketing software. It is often done from home, allowing flexibility while supporting customers via phone, email, or chat.

What skills and qualifications are needed for remote ticketing?

To thrive as a Remote Ticketing professional, you need strong customer service abilities, attention to detail, and experience in handling ticket sales or support platforms, often requiring at least a high school diploma or equivalent. Familiarity with ticketing systems such as Zendesk, Eventbrite, or similar platforms, as well as basic knowledge of CRM or scheduling tools, is typically expected. Excellent communication, problem-solving skills, and the ability to work independently are highly valued soft skills in this role. These qualities are essential for efficiently resolving customer inquiries, managing high-volume requests, and ensuring a seamless ticketing experience in a remote work setting.

What does a typical workday look like for remote ticketing?

A typical workday as a Remote Ticketing agent involves responding to customer inquiries related to ticket purchases, troubleshooting order issues, processing refunds or exchanges, and updating ticketing records within designated platforms. You will likely handle communications via email, chat, or phone, while collaborating with team members and other departments to resolve complex issues. The workload can fluctuate depending on event schedules or high-demand sales periods, which means multitasking and time management are important. This position offers a structured routine with opportunities to learn new ticketing systems and develop your customer service expertise.

What are the most commonly searched types of Ticketing jobs in Colorado?

The most popular types of Ticketing jobs in Colorado are:

What are popular job titles related to Remote Ticketing jobs in Colorado?

For Remote Ticketing jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Remote Ticketing jobs in Colorado look for?

The top searched job categories for Remote Ticketing jobs in Colorado are:

What cities in Colorado are hiring for Remote Ticketing jobs?

Cities in Colorado with the most Remote Ticketing job openings:

Remote Ticketing jobs near you
Infographic showing various Remote Ticketing job openings in Colorado as of August 2026, with employment types broken down into 84% Full Time, 2% Temporary, and 14% Contract. Highlights an 100% Remote job distribution.

Remote Customer Response Call Associate

Sutherlande LLC

Greenwood Village, CO • Remote

$14.75 - $20.25/hr

Full-time

Posted yesterday

New

Job description

Position Description We are seeking a reliable Remote Customer Response Call Associate to provide assistance to customers who contact the organization with routine questions and service needs. This position focuses on inbound customer communication, accurate documentation, and consistent application of established support procedures. The associate will listen to customers, determine the appropriate type of assistance, use available company resources to respond, and record relevant information after each interaction. The ability to recognize when a matter needs additional support is an important part of the role. Responsibilities Handle assigned inbound customer calls during scheduled hours. Identify the customer's main question or service need. Listen actively and gather relevant information. Provide clear information using approved resources. Assist with routine customer requests. Document interactions accurately in internal systems. Maintain complete and organized customer notes. Complete authorized updates when applicable. Follow established call-handling procedures. Recognize requests that require escalation. Route unresolved or specialized matters to the appropriate team. Complete assigned follow-up tasks. Attend virtual training sessions and team meetings. Maintain professional communication throughout each interaction. Follow company requirements concerning privacy and information security. Qualifications Candidates should have strong communication skills, basic computer proficiency, and a dependable approach to their work. Relevant experience may come from: Customer service Call center operations Retail Hospitality Reception Administrative support Client-facing positions Preferred abilities include clear verbal communication, active listening, accurate typing, attention to detail, organization, time management, and the ability to learn new business applications. Experience with CRM platforms, ticketing systems, or customer-support software may be useful depending on the employer. Remote Work Setup This is a work-from-home role. Candidates should have dependable internet service, a suitable computer or laptop, and an appropriate workspace. A headset may be required for phone support. Employers may also have specific requirements for software, system access, security, or other equipment, which will be explained during onboarding. Customer Support Standards Representatives should handle every customer interaction with courtesy, patience, and accuracy. Responses should be based on current approved information rather than assumptions. When a customer request falls outside the representative's responsibilities, the appropriate escalation process should be followed. Relevant notes should be recorded so the next team member has sufficient context to continue assisting the customer. Application Information Applicants should use the employer's designated hiring process and provide truthful information about their qualifications and previous experience. Compensation, schedule, benefits, training, equipment, and other employment details will be communicated by the employer during the official hiring process. Job Type: Remote / Work From Home Category: Customer Response / Call Center Location: United States

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