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Ticketing Assistant Jobs in Colorado (NOW HIRING)

Role Responsibilities: - Provide prompt, accurate and courteous service to Season Ticket Members, Premium Club Members, Suite Owners and fans - Assist the Ticketing Department with written and verbal ...

Ticketing Coordinator

Greeley, CO · On-site

$20 - $22/hr

TICKETING COORDINATOR Job Details Full Time / Part Time: Full Time Pay Range: $20/Hr - $22/Hr* FLSA ... Process tickets per customer requirements in a timely manner. * Assist Credit and Collections with ...

Patron Services Lead (PT)

Parker, CO · On-site

$22.81 - $28.90/hr

Work in box office sales as needed. Assist in providing software support for ticketing system; work with the Town IT Department and ticketing system on equipment repair or maintenance. Provide ...

Patron Services Lead (PT)

Parker, CO · On-site

$22.81 - $28.90/hr

Work in box office sales as needed. Assist in providing software support for ticketing system; work with the Town IT Department and ticketing system on equipment repair or maintenance. Provide ...

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Ticketing Assistant information

See Colorado salary details

$6

$20

$35

How much do ticketing assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for ticketing assistant in Colorado is $20.56, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $22.50 per hour, depending on experience, location, and employer.

What is a ticketing assistant?

Ticketing Assistants are professionals responsible for managing ticket sales and customer service for events, transportation, or venues. Their duties typically include processing ticket purchases, assisting customers with inquiries or issues, and handling refunds or exchanges. They may work at box offices, call centers, or online platforms, ensuring a smooth ticketing experience for patrons. Excellent communication and organizational skills are important for this role.

What are the key skills and qualifications needed to thrive as a ticketing assistant, and why are they important?

To thrive as a Ticketing Assistant, you need strong organizational abilities, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale platforms, and customer relationship management tools is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude help you stand out in this role. These skills ensure efficient ticket processing, positive customer experiences, and smooth event operations.

What are some common challenges faced by ticketing assistants, and how can they be managed effectively?

Ticketing Assistants often face challenges such as handling high volumes of customer inquiries during peak event periods and resolving last-minute ticketing issues. Managing these situations effectively requires strong organizational skills, the ability to stay calm under pressure, and clear communication with both customers and team members. Familiarity with ticketing software and a proactive approach to problem-solving can help streamline workflows and ensure a positive customer experience. Collaborating closely with event coordinators and the box office team is also essential to address any unexpected changes swiftly.

What is the difference between Ticketing Assistant vs Customer Service Representative?

AspectTicketing AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentTicketing offices, transportation hubs, event venuesCall centers, retail, service counters
Industry UsageTransportation, entertainment, event managementRetail, hospitality, telecommunications
Common Search/ComparisonTicketing Assistant vs Customer Service Representative

The Ticketing Assistant primarily handles ticket sales, reservations, and related customer inquiries within transportation or event settings. In contrast, a Customer Service Representative provides broader support across various industries, focusing on resolving customer issues and inquiries. While both roles require strong communication skills and basic computer knowledge, Ticketing Assistants specialize in ticketing systems and event-specific tasks, making them distinct in their focus and work environment.

What are the most commonly searched types of Ticketing jobs in Colorado?

The most popular types of Ticketing jobs in Colorado are:

What are popular job titles related to Ticketing Assistant jobs in Colorado?

For Ticketing Assistant jobs in Colorado, the most frequently searched job titles are:

What cities in Colorado are hiring for Ticketing Assistant jobs?

Cities in Colorado with the most Ticketing Assistant job openings:

Infographic showing various Ticketing Assistant job openings in Colorado as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $42,767 per year, or $20.6 per hour.

Ticketing Internship

AEG

Loveland, CO • On-site

Internship

Re-posted 10 hours ago


Job description

The Ticketing Intern will gain experience by supporting the Ticketing Department with the day-to-day operations in the areas of Season Ticket Memberships, Guest Services, Member Experiences, Ticket Operations and Gameday experiences.
Role Responsibilities:
- Provide prompt, accurate and courteous service to Season Ticket Members, Premium Club Members, Suite Owners and fans
- Assist the Ticketing Department with written and verbal communications to Season Ticket Members, Premium Club Members, Suite Owners and fans
- Assist in planning and executing Member experiences and events, including setup, event operations, post-game surveys and tracking results in Salesforce CRM
- Perform various clerical duties including filing, fulfillment of mailing projects, and distribution of mail
- Assist with gameday duties including in-person customer visits, phone inquiries, seat adjustments, replacement tickets and relocations
- Accurately utilize AXS Back Office ticketing software and Salesforce CRM to manage customer accounts
- Update data, notes, and requests and process payments in AXS
- Gain an understanding of skills used to successfully manage Member accounts and retain current members
- Serve as a liaison between the Ticketing Department and other internal departments
- Perform other duties as assigned
- Report to multiple department leads
Role Qualifications (Skills/Experience/Capabilities):
- Positive and resilient team-centric attitude with a professional demeanor
- Strong critical thinking, problem solving and conflict resolution skills
- Ability to communicate effectively with prospects, Members, fans and customers in a professional manner
- Excellent organizational and oral/written communication skills
- Passion for working in sports, working in a team environment and interacting with fans
- Proven ability to work independently and take ownership of projects
Internship Requirements:
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and Google Sheets
- Familiar with social media platforms (Facebook, Twitter, Instagram, YouTube)
- Working towards a four-year college degree or graduate degree
- Housing and transportation in the Northern Colorado area
- Ability to work an event-driven schedule, including weekends, evenings, and some holidays
- Comfortable with face-face, in-person experiences with fans
- Experience in the sports industry preferred
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992