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Ticketing Assistant Jobs in Colorado (NOW HIRING)

RIVA Solutions Inc.

Systems Administrator I

Boulder, CO · On-site

$64 - $86/hr

Monitor system availability and respond to routine user support requests. * Assist with ... Experience with ticketing system such as Service Desk Plus or similar systems. * Strong knowledge ...

AEG

Commercial Marketing Coordinator

Colorado Springs, CO · On-site

$50K - $65K/yr

... across merchandise, ticketing, licensing, and key organizational campaigns. This role is ... Assist with merchandise forecasting, inventory management, and post-event sales reporting. • ...

Ball Arena

Premium Concierge

Denver, CO · On-site

$20/hr

Problem solving potential ticketing issues, Greet, assist, and aid fans with any questions or concerns regarding their experience. Examples of work performed: * 50% Ball Arena Event attendance per ...

AEG

Premium Concierge

Denver, CO · On-site

$20/hr

Problem solving potential ticketing issues, Greet, assist, and aid fans with any questions or concerns regarding their experience. Examples of work performed: * 50% Ball Arena Event attendance per ...

City of Aurora

Theatre Attendant - VHNE

Aurora, CO · On-site

$12.75 - $15.25/hr

Sell, exchange and process tickets using the theater's ticketing system. * Assist patrons with ticket purchases, subscriptions, promotions and general ticketing inquiries. * Process payments ...

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All JobsTicketing JobsTicketing Assistant JobsTicketing Assistant Jobs in Colorado

Ticketing Assistant information

See Colorado salary details

$6

$20

$35

How much do ticketing assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for ticketing assistant in Colorado is $20.56, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $22.50 per hour, depending on experience, location, and employer.

What is a ticketing assistant?

Ticketing Assistants are professionals responsible for managing ticket sales and customer service for events, transportation, or venues. Their duties typically include processing ticket purchases, assisting customers with inquiries or issues, and handling refunds or exchanges. They may work at box offices, call centers, or online platforms, ensuring a smooth ticketing experience for patrons. Excellent communication and organizational skills are important for this role.

What are the key skills and qualifications needed to thrive as a ticketing assistant, and why are they important?

To thrive as a Ticketing Assistant, you need strong organizational abilities, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale platforms, and customer relationship management tools is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude help you stand out in this role. These skills ensure efficient ticket processing, positive customer experiences, and smooth event operations.

What are some common challenges faced by ticketing assistants, and how can they be managed effectively?

Ticketing Assistants often face challenges such as handling high volumes of customer inquiries during peak event periods and resolving last-minute ticketing issues. Managing these situations effectively requires strong organizational skills, the ability to stay calm under pressure, and clear communication with both customers and team members. Familiarity with ticketing software and a proactive approach to problem-solving can help streamline workflows and ensure a positive customer experience. Collaborating closely with event coordinators and the box office team is also essential to address any unexpected changes swiftly.

What is the difference between Ticketing Assistant vs Customer Service Representative?

AspectTicketing AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentTicketing offices, transportation hubs, event venuesCall centers, retail, service counters
Industry UsageTransportation, entertainment, event managementRetail, hospitality, telecommunications
Common Search/ComparisonTicketing Assistant vs Customer Service Representative

The Ticketing Assistant primarily handles ticket sales, reservations, and related customer inquiries within transportation or event settings. In contrast, a Customer Service Representative provides broader support across various industries, focusing on resolving customer issues and inquiries. While both roles require strong communication skills and basic computer knowledge, Ticketing Assistants specialize in ticketing systems and event-specific tasks, making them distinct in their focus and work environment.

What are the most commonly searched types of Ticketing jobs in Colorado?

The most popular types of Ticketing jobs in Colorado are:

What are popular job titles related to Ticketing Assistant jobs in Colorado?

For Ticketing Assistant jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Ticketing Assistant jobs in Colorado look for?

The top searched job categories for Ticketing Assistant jobs in Colorado are:

What cities in Colorado are hiring for Ticketing Assistant jobs?

Cities in Colorado with the most Ticketing Assistant job openings:

Ticketing Assistant jobs near you
Infographic showing various Ticketing Assistant job openings in Colorado as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $42,767 per year, or $20.6 per hour.

Deskside Support Lead

ANDREW WOMMACK MINISTRIES INC

Woodland Park, CO • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Position Purpose:

The Deskside Support Lead serves as a senior technical resource and hands-on leader within the Deskside Support team. This role works alongside technicians as a primary escalation point, mentor, and trainer, while also providing exceptional technical support - particularly to VIP-level staff. The ideal candidate is highly organized, service-oriented, and thrives in a fast-paced environment. They balance ticket work, projects, and team enablement with excellence and professionalism. This is an opportunity for a dynamic problem-solver who is passionate about serving people and takes pride in delivering high-quality support in a ministry-focused organization.

Essential Duties:

  • Support the Deskside Support Manager and team in daily ticket processing and resolution.
  • Serve as a senior-level escalation point for complex hardware, software, and operating system issues.
  • Troubleshoot and resolve advanced Windows, macOS, and related application issues.
  • Provide white-glove IT support to VIP and executive-level staff as needed.
  • Monitor, respond to, and resolve support requests through the ticketing system while managing a personal ticket queue effectively.
  • Support and mentor Deskside Support Technicians through coaching, training, and technical guidance.
  • Create, maintain, and improve knowledge base articles, technical documentation, and support processes.
  • Develop training materials and assist in onboarding and ongoing skills development for technicians.
  • Effectively support the operational needs of the Deskside Support team.
  • Build and deliver daily technician ticketing and performance reports to the Support Desk Manager.
  • Participate in and contribute to IT Operations projects as assigned.
  • Provide on-site IT support during conferences, events, and ministry functions.
  • Assist with standardization efforts, documentation, and continuous improvement initiatives.
  • Perform other duties as assigned to support IT Operations and organizational needs.

Knowledge, Skills, and Abilities:

  • Ability to effectively handle a wide variety of duties with minimal supervision.
  • Strong working knowledge of ticketing systems and service management best practices.
  • Strong communication skills, including verbal, written, and listening.
  • Exceptional time management and organization skills with a strong attention to detail.
  • Proven customer service mindset with a calm, professional demeanor.
  • Ability to build and maintain strong professional relations with staff and team.
  • Ability to lift and/or move equipment/boxes up to 50 lbs.
  • Ability to multitask effectively in an open, collaborative office space with frequent interruptions.
  • Effectively operate Windows and Mac-based computers.
  • Strong working knowledge of Mac-based environments.
  • Excellent problem-solving skills.
  • Must be able to effectively operate a Windows-based computer and navigate Microsoft Office Suite.

Requirements:

  • Must have a personal relationship with Jesus Christ.
  • Must sign the Statement of Faith.
  • A high school diploma or equivalent education is required.
  • A Charis Bible College student or graduate is preferred.
  • 5+ years of progressive desktop or deskside support background.
  • 2+ years of VIP or executive-level support.
  • Microsoft certification(s) preferred.
  • CompTIA A+, Network+, Security+ certifications required.
  • Must pass all required checks.

Experience:

  • Microsoft Windows 10 and Windows 11 support experience.
  • Microsoft 365/Office 365 support experience.
  • MacOS and iOS support experience.
  • 5+ years of general hardware/software support.
  • Compensation is commensurate with experience.

We offer a comprehensive benefits package for full-time employees to include the following: Medical,Dental,Vision,Paid Time Off (PTO),Paid Holidays per year (10), Flexible Spending Account (FSA)-Medical/Dependent Care,Health Savings Account (HSA),Voluntary Life and AD&D,Short Term Disability,Long Term Disability,403(b) Retirement Plan,Life Assistance Program, Accident/Hospital,ID Shield/Legal Shield and Telehealth

About Us: Andrew Wommack Ministries (AWM) is a teaching ministry of unconditional love and the balance between grace and faith. For over forty years, Andrew and Jamie have been teaching the truth of the Gospel to the body of Christ by teaching at seminars, in churches, on radio and television, by training others at Charis Bible College, and by developing ministry materials designed to help you in your relationship with the Lord. We are a family here at AWM, we like to have fun, and we love Jesus. You will find that our culture reflects just that. Our core values demonstrate that we serve God's people with Excellence, Faithfulness, and Integrity.

Are you interested in helping Andrew fulfill his vision to reach as far and as deep with the Gospel as possible?

If so, we are looking for someone faithful, available, willing to learn; and passionate about taking the Gospel Truth to the world.

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