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Ticketing Jobs in Colorado (NOW HIRING)

EchoStar

Ticketing Application Developer III

Englewood, CO · On-site

$63K - $90K/yr

Architected ticketing applications and internal domains that ensure high-speed resolution, automated user provisioning, and optimized routing logic * High-performance data extraction workflows across ...

EchoStar

Ticketing Insights Analyst II

Englewood, CO · On-site

$63K - $90K/yr

This role serves as the analytical backbone of the Wireless Ticketing Insights team, converting complex, unstructured ticketing data into prioritized, quantified problem statements that drive ...

EchoStar

Ticketing Insights Analyst II

Englewood, CO

$63K - $90K/yr

This role serves as the analytical backbone of the Wireless Ticketing Insights team, converting complex, unstructured ticketing data into prioritized, quantified problem statements that drive ...

kgs

SOC Analyst

Denver, CO

This role requires reviewing all incoming alerts, investigating, and ticketing all identified potential security threats using the agency's incident response-ticketing platform. The SOC Analyst will ...

Koniag, Inc.

SOC Analyst

Denver, CO · On-site

$31.25 - $40/hr

This role requires reviewing all incoming alerts, investigating, and ticketing all identified potential security threats using the agency's incident response-ticketing platform. The SOC Analyst will ...

GDI Infotech

Helpdesk Support (Level 1)

Denver, CO · On-site

$20.50 - $27.75/hr

Serve as the first point of contact for incoming IT support requests via phone, email, and ticketing system * Triage and troubleshoot basic hardware, software, and network issues * Accurately ...

kgs

SOC Analyst

Denver, CO · On-site

This role requires reviewing all incoming alerts, investigating, and ticketing all identified potential security threats using the agency's incident response-ticketing platform. The SOC Analyst will ...

Eliassen Group

Infrastructure Project Manager

Denver, CO · Hybrid

$52 - $60/hr

The role requires strength with Jira, ticketing and ITSM tools, Microsoft Project or similar scheduling tools, and experience operating in complex enterprise environments. The focus is infrastructure ...

New

Koniag Government Services

SOC Analyst

Denver, CO · On-site

... and ticketing all identified potential security threats using agency incident response ticketing platform. • Prioritizing all incoming alerts and respond accordingly in a timely manner. • ...

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All JobsTicketing JobsTicketing Jobs in Colorado

Ticketing information

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How much do ticketing jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for ticketing in Colorado is $20.72, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $21.97 per hour, depending on experience, location, and employer.

What are some common challenges faced in a ticketing role, and how can they be managed effectively?

A common challenge in ticketing roles is handling high volumes of customer inquiries, especially during peak event times or when technical issues arise. Effective time management, clear communication, and familiarity with ticketing software are essential for staying organized and resolving issues promptly. Collaborating closely with event coordinators and technical teams helps ensure smooth operations and quick resolution of unexpected problems. Developing good problem-solving skills and maintaining a calm, customer-focused approach can make these challenges more manageable.

What is the difference between Ticketing vs Customer Service Representative?

AspectTicketingCustomer Service Representative
Required CredentialsBasic computer skills, sometimes certifications in ticketing systemsCommunication skills, customer service training
Work EnvironmentCall centers, online support platformsRetail, call centers, service desks
Employer & Industry UsageIT, transportation, event managementRetail, hospitality, telecom
Common Search & ComparisonTicketing vs Customer ServiceTicketing vs Customer Service Representative

Ticketing roles focus on managing support tickets, tracking issues, and using specialized software, often within technical or event industries. Customer Service Representatives handle direct customer interactions, providing assistance and resolving inquiries across various sectors. While both roles involve customer interaction, ticketing is more technical and process-oriented, whereas customer service is more communication-focused.

What are the key skills and qualifications needed to thrive as a Ticketing Agent, and why are they important?

To thrive as a Ticketing Agent, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with ticketing software, reservation systems (such as Amadeus or Sabre), and point-of-sale platforms is often required. Excellent customer service, problem-solving abilities, and clear communication help you efficiently assist customers and resolve issues. These skills are crucial for ensuring accurate bookings, customer satisfaction, and smooth daily operations.

What are ticketing jobs?

Ticketing jobs involve managing the sale, distribution, and validation of tickets for events, transportation, or venues. Professionals in this field may work at concert halls, sports arenas, theaters, airlines, or public transportation companies. Responsibilities typically include assisting customers with ticket purchases, resolving issues related to bookings or seating, and ensuring smooth entry to events or services. Strong customer service skills and attention to detail are essential in ticketing roles.
What are the most commonly searched types of Ticketing jobs in Colorado? The most popular types of Ticketing jobs in Colorado are:
What are popular job titles related to Ticketing jobs in Colorado? For Ticketing jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Ticketing jobs in Colorado look for? The top searched job categories for Ticketing jobs in Colorado are:
Ticketing jobs near you
Infographic showing various Ticketing job openings in Colorado as of June 2026, with employment types broken down into 80% Full Time, 14% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $43,097 per year, or $20.7 per hour.
Manager of Ticketing Operations

Manager of Ticketing Operations

DENVER BOTANIC GARDENS, Inc.

Denver, CO • On-site

$61K - $76K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

Job Type
Full-time
Description
About Denver Botanic Gardens: Green inside and out, Denver Botanic Gardens was founded in 1951 and is considered one of the top botanical gardens in the United States and a pioneer in water conservation. Accredited by the American Alliance of Museums, The Gardens has a robust living plant collection, natural history collection and art collection along with temporary art exhibitions. The Gardens is a dynamic, 24-acre urban oasis in the heart of the city, offering unforgettable opportunities to flourish with unique garden experiences for the whole family - as well as world-class exhibitions, education, and plant conservation research programs.
For more information, visit us online at www.botanicgardens.org .
Along with the mission of bringing plants to people, our Core Values are a fundamental driver of the Gardens culture. They are:
Sustainability. We are devoted to an institutional, environmental and human sustainability.
Diversity. We champion inclusion, diversity, equity and accessibility for all we encounter, and also support programmatic, ecological and plant diversity.
Relevance. We make connections with all people using a lens of inclusion, equity and responsiveness.
Transformation. We believe ever-evolving public gardens change the world and lead to positive transformation of human spirit and knowledge.
Denver Botanic Gardens is currently seeking a Full Time Manager of Ticketing Operations in our Membership Department! Read below to see if the requirements might be a good fit for you:
Position Summary
The Ticketing Operations Manager is responsible for the configuration and maintenance of the institutions' Point of Sale (POS) and membership database system. This position will manage data integrity, generate reports, and provide teams with insights on how to optimize processes with the goal of improving donor/member engagement and retention, increasing class registrations and increasing general ticket purchases. The Ticketing Operations Manager will serve as a source of system knowledge and will facilitate training for staff when appropriate.
This position will work with all necessary departments to ensure integrations with other systems are functional. It will translate user needs into system processes. It will also manage the Ticketing Operations Coordinator position(s). The role is responsible for supervisory duties in the absence of the Membership and Visitor Services Managers.
Requirements
General Duties and Responsibilities
  • Manages the point-of-sale and membership database program.
  • Maintains accuracy, security, and the highest, consistent standards for all membership, visitor, donor, and event data in the database.
  • Acts as the primary contact for the database system, troubleshooting issues and managing system and event configurations.
  • Creates and manages the reporting systems including recurring reports, one-off reports and dashboards.
  • Generates segmented lists for targeted campaigns.
  • Develops and maintains email templates and procedures for guest communications.
  • Leads and attends meetings to identify and better serve users' needs.
  • Trains staff on database use and works cross-departmentally to optimize system usage.
  • Works with departments regarding configuring programs and offerings into the system.
  • Works with the CRM (Salesforce) Administrator to ensure system integrations are functional.
  • Maintains a functional development version of the POS system to be used for training.
  • Creates, documents, implements, and streamlines system processes and workflows.
  • Identifies issues and deficiencies with policies and procedures specific to point-of-sale and membership database program and provide solutions/suggestions to management.
  • Manages the Ticketing Operations Coordinators.
  • Seeks to innovate and improve the point-of-sale (POS) and membership database systems.
  • Strives to positively impact guest experience by improving guest and staff interaction with the Point of Sale (POS) and membership database systems.
  • Promotes a positive image of Denver Botanic Gardens and Visitor Services staff through excellent customer service.
  • Maintains regular admissions hours, as well as operates during special events, including evenings and weekends as necessary.
  • Provides updates to management regarding status of assigned projects.
  • Acts as a positive role model.
  • Works with all departments to ensure the highest quality experience for all Denver Botanic Gardens visitors throughout the Gardens.
  • Assists in hiring, training and evaluating Membership and Visitor Services staff.
  • Ensures compliance of all Denver Botanic Gardens and Operating Policies and Procedures.
  • Sets, communicates and ensures compliance with policies for reports, customer service, cash handling, refunds, and admissions opening and closing.
  • Regular attendance at the worksite may be required. As with all positions at Denver Botanic Gardens, the incumbent must be in good performance standing to be eligible for remote work. Remote work is at the discretion of management at all times.
  • All Gardens employees must be committed to the mission of connecting people with plants, especially plants from the Rocky Mountain region and similar regions around the world, providing delight and enlightenment to everyone.

Position Qualifications: Knowledge, Skills and Abilities
  • Ability to troubleshoot and correct issues as they arise.
  • Must be flexible, willing and able to adapt as policies and procedures change.
  • Must be detail oriented and flexible.
  • Must possess exceptional written and spoken communication skills and strong analytical skills. Strong computer skills in Windows-based applications, retail POS software management and or software system administration and CRM software.
  • Must have proven excellent customer service, interpersonal, and communication skills in dealing with the public.
  • Ability to maintain stability under pressure and able to deal well with stressful situations.
  • Ability to be flexible and willing to modify plans, when necessary, throughout the day.
  • Ability to work a flexible schedule, including evenings, weekends and/or holidays.
  • Knowledge of Microsoft Suite products, specifically Word, Excel and Outlook and Teams.
  • Ability to work overtime as necessary.
  • Must be a positive representative of the Gardens both internally and externally at all times.
  • Must work with respect and cooperation at all times with fellow employees and the public.
  • Must be committed to working safely at all times.

Experience/Education:
  • Bachelor's degree and/or combination from a four-year college or; or two years related experience and/or training in Ticketing Operations & Event Management.
  • Minimum of 3 years of experience in management.
  • Experience with systems such as Ticketure and Salesforce are preferred.

Travel:
Up to 10% travel required. Requires the ability to travel to remote locations (or other Garden locations) where environment may vary significantly.
Denver Botanic Gardens has an incredible benefits package for eligible employees!
Our major benefits include a choice of Medical Plans, a Dental and Vision Plan and Life Insurance Plan. We have a Flexible Spending Account (FSA) and a Healthcare Spending Account (HSA).
The Gardens offers a generous Retirement Savings Plan with Company contribution of 6% after one year of service for eligible participants.
The Gardens also offers paid holidays, vacation, sick time, and access to personal lines of insurance. Additional benefits include short-term and long-term disability coverage, an Employee Assistance Program (EAP) and an RTD ECO pass.
For eligible employees, The Gardens employment also includes a complimentary Denver Botanic Gardens Membership, access to Gardens education classes and summer concert tickets.
Come work for a place that offers you SO much more than just a paycheck!
Salary Description
$61,402 - $76,752 Annualized

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