ZipRecruiter

Log In

1

Ticketing Manager Jobs in Iowa (NOW HIRING)

V Theater Group LLC

Theater Manager

Nevada, IA · On-site

$70 - $110/hr

Manage and oversee all theater departments, including the box office, showroom, and barEnsure that ... ticketing sales and operations within the theaterOrder and track inventory of all paper goods and ...

New

next page

Showing results 1-20

All JobsTicketing JobsTicketing Manager JobsTicketing Manager Jobs in Iowa

Ticketing Manager information

See Iowa salary details

$31.5K

$100.2K

$170K

How much do ticketing manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for ticketing manager in Iowa is $100,162.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,400.00 and $124,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a ticketing manager?

To thrive as a Ticketing Manager, you need expertise in event ticketing systems, strong organizational skills, and experience in sales or customer service, often supported by a relevant degree. Familiarity with ticketing software like Ticketmaster, CRM platforms, and point-of-sale systems is commonly required, and certifications in event management can be advantageous. Exceptional communication, problem-solving, and leadership abilities help you manage teams and handle customer inquiries or issues efficiently. These competencies are vital for ensuring smooth ticket operations, maximizing revenue, and delivering a positive experience for event attendees.

What are some common challenges ticketing managers face during high-demand events, and how can they effectively address them?

Ticketing Managers often encounter challenges such as website overloads, fraudulent ticket purchases, and coordinating last-minute changes during high-demand events. To address these issues, they work closely with IT teams to ensure ticketing platforms can handle traffic spikes, implement robust security measures like CAPTCHA and payment verification, and maintain open communication with event organizers and customer service teams. Proactive planning, staying up-to-date with ticketing software, and having clear protocols in place help Ticketing Managers mitigate disruptions and ensure a positive experience for attendees.

What is the difference between Ticketing Manager vs Ticketing Coordinator?

AspectTicketing ManagerTicketing Coordinator
CredentialsExperience in ticketing systems, industry-specific certifications often preferredSimilar credentials, often entry-level or related certifications
Work EnvironmentOversees ticketing operations, manages teams, and handles high-level planningSupports daily ticketing tasks, assists with customer inquiries, and manages ticketing software
Employer & Industry UsageUsed in entertainment, transportation, sports, and event industriesCommonly found in similar industries, supporting ticket sales and distribution
Search & Comparison IntentPeople compare for managerial roles and responsibilitiesPeople compare for entry-level or support roles in ticketing

The Ticketing Manager typically oversees the entire ticketing process, manages staff, and handles strategic planning. The Ticketing Coordinator focuses on supporting daily ticketing operations and customer service. Both roles require familiarity with ticketing systems, but the Manager has broader responsibilities and leadership duties.

What is the role of a Ticketing Manager?

A Ticketing Manager oversees the sale and distribution of event tickets, manages ticketing staff, and ensures smooth operations using ticketing software. They coordinate with event organizers, handle customer inquiries, and monitor sales performance to maximize revenue and customer satisfaction.

What are the most commonly searched types of Ticketing jobs in Iowa?

The most popular types of Ticketing jobs in Iowa are:

What are popular job titles related to Ticketing Manager jobs in Iowa?

For Ticketing Manager jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Ticketing Manager jobs in Iowa look for?

The top searched job categories for Ticketing Manager jobs in Iowa are:

What cities in Iowa are hiring for Ticketing Manager jobs?

Cities in Iowa with the most Ticketing Manager job openings:

Ticketing Manager jobs near you
Infographic showing various Ticketing Manager job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $100,162 per year, or $48.2 per hour.

Box Office Manager | Full-Time | Tyson Events Center

Oak View Group

Sioux City, IA • On-site

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Oak View Group rating

6.2

Company rating: 6.2 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

24th of 37 rated event venues

Job description

Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
The Box Office Manager will control all ticket inventories and oversee the processing of orders and payments. Utilizing ticketing software, he/she will create ticketing for events and financial reports; manage and participate in the development and administration of an annual budget; direct the forecast of additional funds needed for staffing, equipment, materials, and supplies; and direct and monitor expenditures. The Box Office Manager is responsible for the selection, training, motivation, and evaluation of all Box Office personnel and the management of all aspects of customer service related to internal and external customers.
This role pays an annual salary of $55,000-$65,000.
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until November 6, 2026
Responsibilities
  • Build all events in the ticketing system, including seating manifests, price tables, hold/kills, discounts, pre-sales, etc.
  • Oversee all financial reconciliation in regard to daily reports, monthly reports, and event settlement.
  • Manage all information being sent and posted through the ticketing system.
  • Act as systems administrator for the ticketing system and liaison between staff, promoters, presenters, and the facility.
  • Responsible for system upgrades, occasional testing of new software, and routine maintenance and troubleshooting.
  • Prepare all ticketing reports for and work with tenants on system training and related premium ticketing services.
  • Update and relay all box-office-related event information to each department and client.
  • Investigate and resolve ticket-related issues.
  • Responsible for season ticket renewal mailings, processing of season ticket monies, and printing/mailing of season tickets.
  • Responsible for all season ticket holder customer service-related upgrades, priority point systems, etc.
  • Responsible for the collection of all ticket monies, tracking of accounts payable/receivable, and preparation of sales reports/ticket revenue updates (this includes parking monies).
  • Work with sales reports/ticket revenue updates.
  • Work with sales and marketing departments to set up various ticket discounts and promotions.
  • Oversee Will Call for all ticketed events, ensuring compliance with all relevant ticket laws.
  • Process/fill approved charity ticket requests; document all complimentary tickets issued.
  • Track attendance for all events, including pre-sales, walk-ups, promotions, discounts, etc.
  • Process donor seat selection and retention.
  • Manage all aspects of customer service as it relates to both internal and external customers, enforcing Oak View Group's principles and corporate initiatives.
  • Direct the creation and control of the fiscal budget for the Box Office department.
  • Plan, organize, and coordinate the box office efforts for a public assembly facility, stadium, arena, or convention center.
  • Develop and implement comprehensive ticket sales programs.
  • Plan, direct, evaluate, and provide leadership to Box Office personnel.
  • Establish and maintain effective working relationships with internal/external customers.
  • Analyze challenges, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of organizational objectives.
  • Comprehend and make inferences from written sales materials.
  • Exercise confidentiality and integrity upon handling customer personal/financial information.
  • Complete all duties with a customer service focus through teamwork and dedication to Oak View Group's principles.

Qualifications
  • Bachelor's degree from an accredited college or university with major coursework in business management, sports management, business administration, or other related fields.
  • 3-5 years of increasingly responsible box office/ticketing experience, preferably with a sports facility, convention center, performing arts facility, or other multi-purpose public assembly facility.
  • Knowledge of operational characteristics, services, and activities of stadium, arena, public assembly facility, or convention center sales programs.
  • Knowledge of federal, state, and local regulations.
  • Demonstrated proficiency in Microsoft Office applications and word processing, spreadsheets, databases, presentations, graphic design, PowerPoint, and Internet software.
  • Familiarity with Ticketmaster ticketing software.
  • Knowledge of terminology used in box office/sales settings.
  • Knowledge of principles of budget preparation and control.
  • Ability to communicate clearly and concisely.
  • Make basic arithmetic calculations (addition, subtraction, multiplication, and division) either manually or through the use of a calculator.
  • Work a flexible schedule including early mornings, days, evenings, overnights, weekends, holidays, extended (long) workdays, and extended number of days.

Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

What Oak View Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Oak View Group logo

About Oak View Group

Sourced by ZipRecruiter

Oak View Group (OVG) is a Development and Investment Company based in Los Angeles, CA, USA. Founded in 2015, the company plays a significant role in the sports and live entertainment industry. Specializing in arena & stadium alliances, OVG is committed to establishing partnerships that facilitate the growth of the live entertainment industry. The company operates multiple subdivisions involved in different aspects like facilities, security, content & media, and investments. Oak View Group's core mission is to be an industry leader that can be trusted by partners, residents, and fans to create world-class experiences.

Industry

Management of companies and enterprises

Company size

51 - 200 Employees

Headquarters location

Los Angeles, CA, US

View All Oak View Group Jobs

Apply