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Ticketing Associate Jobs in Iowa (NOW HIRING)

KOHLS

Part-Time Store Merchandising Associate

Clinton, IA · On-site

$12.50/hr

Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a ... Support and partner with other associates on merchandising incoming product All associate roles at ...

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Ticketing Associate information

What are some common challenges faced by ticketing associates and how can they be addressed?

Ticketing Associates often encounter challenges such as handling high customer volumes, especially during peak event times, and resolving ticketing issues quickly and accurately. Staying calm under pressure and maintaining a positive attitude are crucial for providing excellent customer service. Familiarity with ticketing software and strong communication skills help resolve issues efficiently. Proactively collaborating with event staff and supervisors also ensures smooth operations and quick problem-solving.

What is a ticketing associate?

Ticketing Associates are professionals responsible for managing ticket sales and distribution for events, venues, or transportation services. They assist customers with purchasing tickets, handle ticketing system operations, provide information about events or schedules, and resolve customer issues related to ticketing. Ticketing Associates often work at box offices, online platforms, or call centers, ensuring a smooth and efficient ticketing experience for customers. Attention to detail, customer service skills, and familiarity with ticketing software are essential for this role.

What are the key skills and qualifications needed to thrive as a ticketing associate, and why are they important?

To thrive as a Ticketing Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and sometimes CRM platforms is important for daily operations. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient transactions, positive guest experiences, and smooth event or venue operations.

What is the difference between Ticketing Associate vs Customer Service Representative?

AspectTicketing AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation hubs, entertainment venuesCall centers, retail, service centers
Employer & IndustryEvent management, transportation, entertainmentRetail, hospitality, customer support
Common Search & ComparisonTicketing Associate vs Customer Service Representative

While both roles involve assisting customers, Ticketing Associates primarily handle ticket sales, reservations, and access control at events or transportation hubs. Customer Service Representatives provide broader support across various industries, focusing on resolving customer inquiries and issues. The roles overlap in communication skills and some technical knowledge, but Ticketing Associates specialize in ticketing systems and event access.

What are the most commonly searched types of Ticketing jobs in Iowa? The most popular types of Ticketing jobs in Iowa are:
What are popular job titles related to Ticketing Associate jobs in Iowa? For Ticketing Associate jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Ticketing Associate jobs in Iowa look for? The top searched job categories for Ticketing Associate jobs in Iowa are:
What cities in Iowa are hiring for Ticketing Associate jobs? Cities in Iowa with the most Ticketing Associate job openings:
Ticketing Associate jobs near you
Infographic showing various Ticketing Associate job openings in Iowa as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% In-person job distribution.

Ticket Sales and Operations Associate - Drake Athletics

Taymar Sales U

Des Moines, IA • On-site

Full-time

Posted 26 days ago

Job description

Who We Are: Taymar Sales U. is a sports marketing company, launched in 2019 with the idea of better serving clients in all areas of revenue generation, while providing opportunities for our colleagues to flourish and grow. Our innovative business model and high-energy approach fosters complete goal alignment, integration, and collaboration with our over 47 collegiate and professional sport clients. Our dedicated teams work on-site to offer comprehensive solutions in all areas of revenue generation, including day-to-day management of ticket sales, ticket operations, sponsorship and/or annual giving.
Taymar Sales U. is hiring top talent to learn, grow and impact the revenue generation side of the sports business, and be a part of a fast-paced, dynamic environment. Members of our team are provided with career growth opportunities and daily development through accessibility to executive leadership and ownership of key business initiatives. Be part of a growing industry and company that is changing how college athletics drives revenue and increases fan attendance.
See what our colleague are saying about working at Taymar!
Position Overview: Taymar Sales U.'s Drake University Ticket Sales & Operations Associate will learn and expand their knowledge of the fundamentals of the sales process through group sales, new season ticket sales and renewals across all ticketed sports, while playing a crucial role in the day-to-day operations of the ticketing department. The Ticket Sales & Operations Associate position will receive training, development and be provided the opportunity for rapid career advancement to senior level sales roles, and leadership positions through sales success and professional development.
Responsibilities:
  • Sell a full menu of ticket products for Football, Men's and Women's Basketball, Volleyball, and Drake Relays via outbound phone calls and face- to-face presentations including, but not limited to, season tickets, flex ticket packages, group tickets, premium tickets, and premium hospitality packages.
  • Build relationships and expand business with current ticket holders and cold call new prospects and referrals to drive revenue.
  • Achieve annual and monthly sales targets as set forth by senior management.
  • Initiate and Execute ticket system builds within ticketing system for Drake Athletics.
  • Generate reports and accurately track overall ticketing revenue pace towards goals.
  • Work in the assigned, on campus location daily, as well as go on meetings out in the community.
  • Build out, plan, prospect and execute large scale group sales initiatives.
  • Deliver superior customer service to all current and future fans.
  • Represent athletics program and University with the highest integrity.
  • Work effectively in a fast-paced environment to produce accurate results.
  • Maintain a positive working relationship with all internal & external units of the department and University to ensure a positive event experience for customers.
  • Deliver excellent customer service and cultivate relationships with current and future fans.
  • Must be able to work evenings and weekends, as required. All home games will be worked in various capacities: box office management, customer service & ticket sales.
  • Other related duties as assigned by the General Manager.

Qualifications:
  • Bachelor's Degree with concentration in Sports Marketing or a related field.
  • Superior organizational skills, attention to detail, positive attitude and desire to learn in a fast-paced industry.
  • Experience and proven success within a ticket sales or operations role.
  • Full Time role.

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