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Ticketing Associate Jobs in Iowa (NOW HIRING)

Copy Systems, Inc.

Be Seen First

Service Technician

Cedar Rapids, IA · On-site

$21 - $25/hr

... ticketing or ERP system in a timely manner. Key Qualifications & Requirements Typical Requirement Education High School Diploma or GED; Associate Degree or Vocational Certification in Electronics ...

Boot Barn

Inventory Control Associate

West Des Moines, IA · On-site

$15.50 - $19.25/hr

The Inventory Control Associate assists the Receiving and Inventory Control Specialist (RICS) in ... Ensure all merchandise is prepared for the selling floor and complies with all company ticketing ...

NCMIC

Technical Service Specialist I

Clive, IA · On-site

... ticketing portal (NinjaOne). Resolves common workstation, account/access, Microsoft 365, and ... High school diploma/GED required; associate degree or college coursework in Information Technology ...

NCMIC

Technical Service Specialist I

Clive, IA · On-site

... ticketing portal (NinjaOne). Resolves common workstation, account/access, Microsoft 365, and ... High school diploma/GED required; associate degree or college coursework in Information Technology ...

The 20

IT Support Desk Technician

Cedar Rapids, IA · On-site

This person will respond to tickets via a ticketing system, analyze the issues, isolate the ... performed by associates assigned to the job. They are not intended to be interpreted as an ...

The 20

IT Support Desk Technician

Cedar Rapids, IA · On-site

This person will respond to tickets via a ticketing system, analyze the issues, isolate the ... performed by associates assigned to the job. They are not intended to be interpreted as an ...

KOHLS

Full-Time Store Merchandising Lead

Ankeny, IA · On-site

$15.55/hr

Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and ... Support the training of associates on merchandising standards, product knowledge, and tools ...

Ollie's

Traveling Retail Merchandiser

Burlington, IA

$13.25 - $16.25/hr

Coach/train associates to ensure the meeting of daily/weekly timelines for fixture build, truck unload, ticketing, and merchandising. * Communicate frequently with Store Opening Coordinator, Store ...

Ollie's

Traveling Retail Merchandiser

Iowa City, IA

$12 - $14.75/hr

Coach/train associates to ensure the meeting of daily/weekly timelines for fixture build, truck unload, ticketing, and merchandising. * Communicate frequently with Store Opening Coordinator, Store ...

Ollie's

Traveling Retail Merchandiser

Ottumwa, IA · On-site

$13 - $16/hr

Coach/train associates to ensure the meeting of daily/weekly timelines for fixture build, truck unload, ticketing, and merchandising. * Communicate frequently with Store Opening Coordinator, Store ...

KOHLS

Full-Time Store Merchandising Supervisor

Clinton, IA · On-site

$17.25/hr

Execute pricing activities in store, ensuring that price changes, sign changes and ticketing procedures are completed accurately and efficiently * Support the training of associates on merchandising ...

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Ticketing Associate information

What are some common challenges faced by ticketing associates and how can they be addressed?

Ticketing Associates often encounter challenges such as handling high customer volumes, especially during peak event times, and resolving ticketing issues quickly and accurately. Staying calm under pressure and maintaining a positive attitude are crucial for providing excellent customer service. Familiarity with ticketing software and strong communication skills help resolve issues efficiently. Proactively collaborating with event staff and supervisors also ensures smooth operations and quick problem-solving.

What is a ticketing associate?

Ticketing Associates are professionals responsible for managing ticket sales and distribution for events, venues, or transportation services. They assist customers with purchasing tickets, handle ticketing system operations, provide information about events or schedules, and resolve customer issues related to ticketing. Ticketing Associates often work at box offices, online platforms, or call centers, ensuring a smooth and efficient ticketing experience for customers. Attention to detail, customer service skills, and familiarity with ticketing software are essential for this role.

What are the key skills and qualifications needed to thrive as a ticketing associate, and why are they important?

To thrive as a Ticketing Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and sometimes CRM platforms is important for daily operations. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient transactions, positive guest experiences, and smooth event or venue operations.

What is the difference between Ticketing Associate vs Customer Service Representative?

AspectTicketing AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation hubs, entertainment venuesCall centers, retail, service centers
Employer & IndustryEvent management, transportation, entertainmentRetail, hospitality, customer support
Common Search & ComparisonTicketing Associate vs Customer Service Representative

While both roles involve assisting customers, Ticketing Associates primarily handle ticket sales, reservations, and access control at events or transportation hubs. Customer Service Representatives provide broader support across various industries, focusing on resolving customer inquiries and issues. The roles overlap in communication skills and some technical knowledge, but Ticketing Associates specialize in ticketing systems and event access.

What are the most commonly searched types of Ticketing jobs in Iowa? The most popular types of Ticketing jobs in Iowa are:
What are popular job titles related to Ticketing Associate jobs in Iowa? For Ticketing Associate jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Ticketing Associate jobs in Iowa look for? The top searched job categories for Ticketing Associate jobs in Iowa are:
What cities in Iowa are hiring for Ticketing Associate jobs? Cities in Iowa with the most Ticketing Associate job openings:
Ticketing Associate jobs near you
Infographic showing various Ticketing Associate job openings in Iowa as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% In-person job distribution.

Service Technician

Copy Systems, Inc.

Cedar Rapids, IA • On-site

$21 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

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Job description

The Field Service Technician (Office & Mailing Equipment) is responsible for installing, maintaining, troubleshooting, and repairing commercial office hardware—including multifunction copiers, production printers, digital postage meters, folding/inserting systems, and envelope printers. This role blends hands-on electro-mechanical repair with client-facing support and basic network integration.

Key Responsibilities

Maintenance & Technical Support

  • Installation & Setup: On-site installation, configuration, and network integration of copiers, printers, and automated mailing equipment at client locations.
  • Diagnostics & Repair: Diagnose mechanical, electrical, and firmware failures. Replace worn components (rollers, drums, fusers, belts, sensors, feed wheels) and clear complex paper/envelope jams.
  • Preventive Maintenance: Perform scheduled cleanings, component lubrications, calibration checks, and software/firmware updates to ensure optimal equipment performance and limit downtime.
  • Network & Software Configuration: Configure IP addresses, print drivers, scan-to-email/folder settings, and mail meter network syncing for postal rate updates.

Customer & Administrative Duties

  • Customer Training: Educate end-users on basic machine operations, proper media loading, clearing minor jams, and replacing consumables (toner, ink, postage tape).
  • Inventory & Field Logistics: Maintain an accurate inventory of replacement parts, tools, and supplies in a service vehicle.
  • Service Ticketing: Log service calls, diagnostic notes, parts used, and work hours within the company's ticketing or ERP system in a timely manner.

Key Qualifications & Requirements

Typical Requirement

Education

High School Diploma or GED; Associate Degree or Vocational Certification in Electronics, Mechanical Repair, or IT preferred.

Technical Skills

Strong electro-mechanical aptitude, familiarity with multimeters and hand tools, basic understanding of TCP/IP networking, print drivers, and OS connectivity.

Physical & Travel

Clean driving record, ability to lift up to 50 lbs, and comfortable standing, bending, or kneeling for extended periods.