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Ticketing Assistant Jobs in Ridgewood, NJ (NOW HIRING)

The UFL

VP, Ticket Sales & Service

White Plains, NY · On-site

$175 - $200/hr

As VP, Ticket Sales & Service, you will serve as a key member of the ticketing team, responsible ... Assist in training and motivating the sales, service and operations staff at the team level.

NY History

Public Programs Assistant

New York, NY · On-site

JOB TITLE: Public Programs Assistant DEPARTMENT: Public Programs REPORTS TO: Senior Manager of ... Managing Ticketing Software for Department * Serve as department contact person for public ...

Carnegie Hall

Manager, Customer Relations

New York, NY · On-site

$66K - $69K/yr

Ticketing Services Title of Position: Manager, Customer Relations Reports to Position: Associate Director, Customer Relations Overview: Assist the Associate Director of Customer Relations in ...

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All JobsTicketing JobsTicketing Assistant JobsTicketing Assistant Jobs in Ridgewood, NJ

Ticketing Assistant information

See Ridgewood, NJ salary details

$6

$19

$33

How much do ticketing assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for ticketing assistant in Ridgewood, NJ is $19.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $21.63 per hour, depending on experience, location, and employer.

What is a ticketing assistant?

Ticketing Assistants are professionals responsible for managing ticket sales and customer service for events, transportation, or venues. Their duties typically include processing ticket purchases, assisting customers with inquiries or issues, and handling refunds or exchanges. They may work at box offices, call centers, or online platforms, ensuring a smooth ticketing experience for patrons. Excellent communication and organizational skills are important for this role.

What are the key skills and qualifications needed to thrive as a ticketing assistant, and why are they important?

To thrive as a Ticketing Assistant, you need strong organizational abilities, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale platforms, and customer relationship management tools is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude help you stand out in this role. These skills ensure efficient ticket processing, positive customer experiences, and smooth event operations.

What are some common challenges faced by ticketing assistants, and how can they be managed effectively?

Ticketing Assistants often face challenges such as handling high volumes of customer inquiries during peak event periods and resolving last-minute ticketing issues. Managing these situations effectively requires strong organizational skills, the ability to stay calm under pressure, and clear communication with both customers and team members. Familiarity with ticketing software and a proactive approach to problem-solving can help streamline workflows and ensure a positive customer experience. Collaborating closely with event coordinators and the box office team is also essential to address any unexpected changes swiftly.

What is the difference between Ticketing Assistant vs Customer Service Representative?

AspectTicketing AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentTicketing offices, transportation hubs, event venuesCall centers, retail, service counters
Industry UsageTransportation, entertainment, event managementRetail, hospitality, telecommunications
Common Search/ComparisonTicketing Assistant vs Customer Service Representative

The Ticketing Assistant primarily handles ticket sales, reservations, and related customer inquiries within transportation or event settings. In contrast, a Customer Service Representative provides broader support across various industries, focusing on resolving customer issues and inquiries. While both roles require strong communication skills and basic computer knowledge, Ticketing Assistants specialize in ticketing systems and event-specific tasks, making them distinct in their focus and work environment.

What are popular job titles related to Ticketing Assistant jobs in Ridgewood, NJ?

For Ticketing Assistant jobs in Ridgewood, NJ, the most frequently searched job titles are:

What job categories do people searching Ticketing Assistant jobs in Ridgewood, NJ look for?

The top searched job categories for Ticketing Assistant jobs in Ridgewood, NJ are:

What cities near Ridgewood, NJ are hiring for Ticketing Assistant jobs?

Cities near Ridgewood, NJ with the most Ticketing Assistant job openings:

Ticketing Assistant jobs near you

Talent Pool: Register your interest with vivenu

vivenu GmbH

New York, NY • On-site

Full-time

Re-posted 24 days ago

Job description

Redefine the future of live entertainment tech
Welcome to vivenu, the global leader in event ticketing tech and one of the world's fastest-growing live entertainment tech firms. We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic business advantage. Backed by over $65 million in funding, our platform empowers event organizers to own their brand experience, unlock deep data insights, and seamlessly integrate ticketing into their digital infrastructure.
With six offices worldwide and growing, we deliver a customizable, intuitive solution and industry-leading support that simplify even the most complex ticketing challenges - helping organizers deliver exceptional experiences and drive real growth.
Join us and build the future of live entertainment.
No open job fitting your profile but you're ready to join the vivenu Powerhouse?
We might not have your perfect position listed right now, but we're always looking for outstanding individuals ready to help shape the future of live entertainment technology.
Join our prestigious talent pool to stay in the loop with insider updates, early access to new job openings, and exclusive insights into life at vivenu.
If you're driven by purpose, thrive in a fast-paced environment, and want to work with amazing colleagues to reshape an industry - we want to hear from you!
Just apply to register by submitting your CV or sharing your LinkedIn URL. We'll reach out when a role matches your skills, ambition, and passion.
Why join vivenu?
Live Entertainment Tech
Play a mission-critical role for global brands, redefining fan experiences from festivals to major sports events. Here, you're part of the business of fun - powered by cutting-edge technology that brings moments to life for millions.
Sustainable Growth
We scale sustainably on a profitable, VC-backed foundation with true product-market fit. This means continuous investment in our people, products, and long-term vision.
Top-tier Team
Collaborate with over 160 dedicated professionals, including leaders from Google, Slack, and Salesforce. Together, we're shaping the future of live entertainment technology, one decision at a time.
Global DNA
We're a diverse, merit-driven team spread across six global offices. Talent and impact are what matter here - not hierarchy or background.
Fast Growing, in All Aspects
Sifted consistently ranks us among the fastest-growing scale-ups in Europe. We're driven by daily learning, shared wins, and collective growth.
Next-Gen Leaders & Insights
Work alongside some of tech's brightest minds - from Forbes 30 Under 30 founders to Executive of the Year award winners. At vivenu, you'll help set the standard for the ticketing industry's future.
vivenu Inclusion Statement
At vivenu, we believe our people define our success - and that we win with bold, diverse minds. The strongest teams are built on different perspectives, experiences, and voices. We're committed to creating a workplace where everyone feels empowered to contribute, grow, and thrive to shape the future of live entertainment globally.
Check out our mission statement and corporate values here.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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