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Ticketing Assistant Jobs in Ridgewood, NJ (NOW HIRING)

AEG

Box Office Attendant - Bowery Presents

New York, NY · On-site

$20.35/hr

Essential Functions: * Assist customers with using ticketing software and ticket purchase through various methods; including cash, credit, and vouchers. * Assist with will call and guest list ...

The Juilliard School

Overhire, Box Office

Manhattan, NY · On-site

$20/hr

Handle customer service inquiries and resolve ticketing/online issues * Assist with membership/donor ticket fulfillment * Provide information to public and Juilliard community about performances ...

Solomon Page

Executive Assistant

Manhattan, NY · On-site

$25 - $30/hr

Our client is looking to fill the role of Executive Assistant. With minimal direction, the ... Knowledge of ticketing software, especially Universe a plus * Entrepreneurial spirit; excited about ...

SourcePro Search, LLC

Help Desk Support

Newark, NJ · On-site

$21.50 - $29.25/hr

Troubleshoot remote user connection issues; • Create, update and maintain documentation for all staff and firm assets: • Advise and assist clients with specialized projects; • Utilize ticketing ...

vivenu

Solution Architect

New York, NY · On-site

$69 - $90.75/hr

We are transforming event ticketing for global leaders like the Grammys, the Golden Globes ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Nederlander Productions

Senior Accountant

Manhattan, NY

$81K - $102K/yr

Review budget data for completeness and accuracy. * Assist CAO with budget reporting and forecast updates as needed. Cross-Functional Collaboration * Partner with Operations, Ticketing, Settlements ...

Broadway Direct

Senior Accountant

Manhattan, NY · On-site

$81K - $102K/yr

Review budget data for completeness and accuracy. * Assist CAO with budget reporting and forecast updates as needed. Cross-Functional Collaboration * Partner with Operations, Ticketing, Settlements ...

NPCOA

Senior Accountant

Manhattan, NY · On-site

$70 - $100/hr

Review budget data for completeness and accuracy. * Assist CAO with budget reporting and forecast updates as needed. Cross-Functional Collaboration * Partner with Operations, Ticketing, Settlements ...

Nederlander Organization, Inc.

Senior Accountant

Manhattan, NY · On-site

$81K - $102K/yr

Review budget data for completeness and accuracy. * Assist CAO with budget reporting and forecast updates as needed. Cross-Functional Collaboration * Partner with Operations, Ticketing, Settlements ...

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Showing results 21-40

All JobsTicketing JobsTicketing Assistant JobsTicketing Assistant Jobs in Ridgewood, NJ

Ticketing Assistant information

See Ridgewood, NJ salary details

$6

$19

$33

How much do ticketing assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for ticketing assistant in Ridgewood, NJ is $19.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $21.63 per hour, depending on experience, location, and employer.

What is a ticketing assistant?

Ticketing Assistants are professionals responsible for managing ticket sales and customer service for events, transportation, or venues. Their duties typically include processing ticket purchases, assisting customers with inquiries or issues, and handling refunds or exchanges. They may work at box offices, call centers, or online platforms, ensuring a smooth ticketing experience for patrons. Excellent communication and organizational skills are important for this role.

What are the key skills and qualifications needed to thrive as a ticketing assistant, and why are they important?

To thrive as a Ticketing Assistant, you need strong organizational abilities, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale platforms, and customer relationship management tools is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude help you stand out in this role. These skills ensure efficient ticket processing, positive customer experiences, and smooth event operations.

What are some common challenges faced by ticketing assistants, and how can they be managed effectively?

Ticketing Assistants often face challenges such as handling high volumes of customer inquiries during peak event periods and resolving last-minute ticketing issues. Managing these situations effectively requires strong organizational skills, the ability to stay calm under pressure, and clear communication with both customers and team members. Familiarity with ticketing software and a proactive approach to problem-solving can help streamline workflows and ensure a positive customer experience. Collaborating closely with event coordinators and the box office team is also essential to address any unexpected changes swiftly.

What is the difference between Ticketing Assistant vs Customer Service Representative?

AspectTicketing AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentTicketing offices, transportation hubs, event venuesCall centers, retail, service counters
Industry UsageTransportation, entertainment, event managementRetail, hospitality, telecommunications
Common Search/ComparisonTicketing Assistant vs Customer Service Representative

The Ticketing Assistant primarily handles ticket sales, reservations, and related customer inquiries within transportation or event settings. In contrast, a Customer Service Representative provides broader support across various industries, focusing on resolving customer issues and inquiries. While both roles require strong communication skills and basic computer knowledge, Ticketing Assistants specialize in ticketing systems and event-specific tasks, making them distinct in their focus and work environment.

What are popular job titles related to Ticketing Assistant jobs in Ridgewood, NJ?

For Ticketing Assistant jobs in Ridgewood, NJ, the most frequently searched job titles are:

What job categories do people searching Ticketing Assistant jobs in Ridgewood, NJ look for?

The top searched job categories for Ticketing Assistant jobs in Ridgewood, NJ are:

What cities near Ridgewood, NJ are hiring for Ticketing Assistant jobs?

Cities near Ridgewood, NJ with the most Ticketing Assistant job openings:

Ticketing Assistant jobs near you

RESIDENT SERVICES SUPERVISOR

CenterLight Health System

Bronx, NY • On-site

Full-time

Posted 17 days ago

Key responsibilities

  • Oversee resident service programs, monitor service request workflows, and ensure timely resolution of resident service requests.

  • Supervise and guide Service Coordinators, review program activities, and ensure compliance with organizational and HUD requirements.

  • Assist the Facilities Department with administrative tasks such as ordering supplies, processing invoices, maintaining records, and coordinating vendor requests.

Job description

JOB PURPOSE:
The Resident Services Supervisor reports directly to the Director of Facilities Management and is responsible for overseeing resident service programs that promote independence, health, and quality of life for residents. The position provides leadership and guidance to Service Coordinators while serving as a liaison between residents, healthcare providers, social service agencies, and community organizations. In addition, the Resident Services Supervisor provides administrative support to the Facilities Department, including assisting with ordering supplies, processing invoices, and maintaining related documentation.
The Resident Services Supervisor is also responsible for oversight of resident service request workflows, including monitoring service ticketing systems, ensuring timely assignment and resolution of service requests, and supporting consistent resident service delivery standards.
JOB RESPONSIBILITIES:
Resident Services and Case Management
  • Assess resident needs and identify appropriate supportive services and community resources.
  • Develop and maintain individualized service plans and referrals based on resident needs and preferences.
  • Coordinate with healthcare providers, social service agencies, and community organizations to ensure residents receive necessary services.
  • Monitor residents' changing needs and conduct follow-up to ensure services remain effective and appropriate.
  • Maintain confidential resident files, case notes, and required documentation.
  • Assist residents with accessing entitlement programs, benefits, and supportive services.
  • Conduct wellness checks and assist with crisis intervention and emergency situations.
  • Organize educational, health, wellness, and social programs that enhance residents' quality of life.
  • Advocate on behalf of residents to ensure access to appropriate services and support.

Leadership and Supervision
  • Supervise, mentor, and provide guidance to Service Coordinators.
  • Ensure compliance with HUD and organizational requirements related to service coordination.
  • Review reports, documentation, and program activities to ensure quality and consistency.
  • Promote collaboration among housing, facilities, and resident services personnel.
  • Monitor staff productivity, caseload management, and service delivery metrics to ensure departmental goals and performance standards are achieved.
  • Conduct audits of resident records, service requests, and documentation to ensure accuracy, timeliness, and compliance.

Administrative, Facilities, and Operational Support
  • Report directly to the Director of Facilities and provide updates regarding resident service operations and program outcomes.
  • Assist the Facilities Department with ordering supplies, maintaining inventories, and coordinating vendor requests.
  • Process invoices, maintain records, and support departmental purchasing activities.
  • Oversee bill and invoice processing, including review for accuracy, proper coding, timely submission, and compliance with financial procedures.
  • Serve as liaison between Facilities, Finance, and vendors to resolve invoice discrepancies and ensure proper documentation and payment tracking.
  • Oversee resident services ticketing system functions, including assignment, tracking, escalation, and resolution of service requests.
  • Monitor open tickets, aging reports, and service trends to ensure timely resolution and identify recurring operational issues.
  • Analyze ticketing data to recommend process improvements and enhance resident satisfaction and operational efficiency.
  • Monitor resident satisfaction metrics, including response times and service outcomes.
  • Prepare monthly operational reports, including ticket volumes, resolution rates, and service performance indicators.
  • Coordinate and participate in interdisciplinary meetings with housing and facilities staff.
  • Establish and maintain relationships with community agencies and service providers.
  • Perform other duties and special projects as assigned.

Schedule: 8:30AM - 5:30PM
Weekly Hours: 40
QUALIFICATIONS:
Education: Associates degree, and/or equivalent work experience.
Experience:
  • Minimum of three years of experience in service coordination, case management, senior housing, healthcare, or related social services.
  • Previous supervisory experience preferred.
  • Knowledge of HUD Service Coordinator requirements and community resources.
  • Strong leadership, organizational, communication, and interpersonal skills.
  • Proficiency in Microsoft Office and electronic documentation systems.
  • Experience with ticketing systems, work order platforms, case management systems, or CRM systems preferred.

Language: Spanish bilingual.
Additional Requirements:
  • Resident Advocacy and Case Management
  • Program Development and Community Outreach
  • Leadership and Staff Supervision
  • Regulatory Compliance and Documentation
  • Crisis Intervention and Problem Solving
  • Budget Support and Invoice Processing
  • Ticketing System Oversight and Service Request Management
  • Performance Monitoring and Quality Assurance
  • Interdepartmental Collaboration
  • Customer Service and Relationship Building

Physical Requirements & Work Environment
Given the nature of the position, the individual must be able to safely work in areas such as construction zones, machine and boiler rooms, rooms, or closets where access to mechanical, electric, and communication panels are located, water and sewage pumps, elevator access rooms, maintenance and facilities equipment and other items and supplies are stored, HVAC units, any fuel sources, roofs, and ceilings in buildings, etc. In addition, the work environment may be subject to variable work temperatures, environmental elements (ie. snow, rain, sleet, etc.), and other environmental factors unregulated and/or unknown at this time but may be encountered due to the nature of the position.
Individuals must be able to sustain certain physical requirements essential to the job. This includes, but is not limited to:
  • Standing - Duration of up to 8 hours a day.
  • Sitting/Stationary Positions - Sedentary position in duration of up to 6-8 hours a day for consecutive hours/periods.
  • Lifting/Push/Pull - Up to 75 pounds of equipment, baggage, supplies, and other items used in the scope of the job using OSHA guidelines, etc.
  • Bending/Squatting - Must be able to safely bend or squat to perform the essential functions under the scope of the job for extended periods during the workday.
  • Stairs/Steps/Walking/Climbing - Must be able to safely maneuver and work on stairs, ladders, scaffolds, etc. climb up/down and walk to access work areas. Must be able to climb and crawl into spaces and work areas. The position requires the individual to be able to travel and walk between sites/locations and work areas throughout the day.
  • Agility/Fine Motor Skills - Must demonstrate agility and fine motor skills to operate and activate equipment, devices, instruments, and tools to complete essential job functions (ie. typing, use of supplies, equipment, tools, switches, dials, etc.)
  • Sight/Visual Requirements - Must be able to visually assess and evaluate the physical environment from floor to ceiling during environmental rounds, read documentation, papers, orders, signs, etc., and type/write documentation, etc. with accuracy. Required to wear eye protection for some tasks.
  • Audio Hearing and Motor Skills (Language) Requirements - Must be able to listen attentively and document information from patients, community members, co-workers, clients, providers, etc., and intake information through audio processing with accuracy. In addition, must be able to speak comfortably and clearly with language and motor skills for customers to understand the individual. In addition, must use audio processing to conduct environmental rounds for alarms, bells, etc.
  • Cognitive Ability - Must be able to demonstrate good decision-making, reasonableness, cognitive ability, rational processing, and analysis to satisfy essential functions of the job.

Disclaimer: Responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of the company.
We are an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, height, weight, or genetic information. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
Salary Range (Min-Max):
$85,000.00 - $95,000.00
Every application is reviewed by our recruitment team. We do not use AI to make hiring decisions or automatically reject applicants. All employment decisions are based on job-related qualifications and applicable employment laws.

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