ZipRecruiter

Log In

1

Ticketing Assistant Jobs in Washington (NOW HIRING)

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Provide basic networking support including IP and DNS configurations * Assist with cybersecurity measures such as MFA and phishing protection * Utilize ticketing systems like ServiceNow to track and ...

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Provide basic networking support including IP and DNS configurations * Assist with cybersecurity measures such as MFA and phishing protection * Utilize ticketing systems like ServiceNow to track and ...

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Provide basic networking support including IP and DNS configurations * Assist with cybersecurity measures such as MFA and phishing protection * Utilize ticketing systems like ServiceNow to track and ...

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Provide basic networking support including IP and DNS configurations * Assist with cybersecurity measures such as MFA and phishing protection * Utilize ticketing systems like ServiceNow to track and ...

Omniscius Consulting

Help Desk Tier 1

Annapolis Junction, MD · On-site

$22 - $29.75/hr

Respond to user support requests via phone, email, chat, and ticketing systems. * Log, track ... Install, configure, and update software on user devices. * Assist with password resets, account ...

New

previous pagenext page

Showing results 21-40

All JobsTicketing JobsTicketing Assistant JobsTicketing Assistant Jobs in Washington

Ticketing Assistant information

See Washington salary details

$6

$22

$37

How much do ticketing assistant jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for ticketing assistant in Washington is $22.15, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $24.23 per hour, depending on experience, location, and employer.

What is a ticketing assistant?

Ticketing Assistants are professionals responsible for managing ticket sales and customer service for events, transportation, or venues. Their duties typically include processing ticket purchases, assisting customers with inquiries or issues, and handling refunds or exchanges. They may work at box offices, call centers, or online platforms, ensuring a smooth ticketing experience for patrons. Excellent communication and organizational skills are important for this role.

What are the key skills and qualifications needed to thrive as a ticketing assistant, and why are they important?

To thrive as a Ticketing Assistant, you need strong organizational abilities, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale platforms, and customer relationship management tools is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude help you stand out in this role. These skills ensure efficient ticket processing, positive customer experiences, and smooth event operations.

What are some common challenges faced by ticketing assistants, and how can they be managed effectively?

Ticketing Assistants often face challenges such as handling high volumes of customer inquiries during peak event periods and resolving last-minute ticketing issues. Managing these situations effectively requires strong organizational skills, the ability to stay calm under pressure, and clear communication with both customers and team members. Familiarity with ticketing software and a proactive approach to problem-solving can help streamline workflows and ensure a positive customer experience. Collaborating closely with event coordinators and the box office team is also essential to address any unexpected changes swiftly.

What is the difference between Ticketing Assistant vs Customer Service Representative?

AspectTicketing AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentTicketing offices, transportation hubs, event venuesCall centers, retail, service counters
Industry UsageTransportation, entertainment, event managementRetail, hospitality, telecommunications
Common Search/ComparisonTicketing Assistant vs Customer Service Representative

The Ticketing Assistant primarily handles ticket sales, reservations, and related customer inquiries within transportation or event settings. In contrast, a Customer Service Representative provides broader support across various industries, focusing on resolving customer issues and inquiries. While both roles require strong communication skills and basic computer knowledge, Ticketing Assistants specialize in ticketing systems and event-specific tasks, making them distinct in their focus and work environment.

What are the most commonly searched types of Ticketing jobs in Washington?

The most popular types of Ticketing jobs in Washington are:

What are popular job titles related to Ticketing Assistant jobs in Washington?

For Ticketing Assistant jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Ticketing Assistant jobs in Washington look for?

The top searched job categories for Ticketing Assistant jobs in Washington are:

Ticketing Assistant jobs near you
Infographic showing various Ticketing Assistant job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $46,065 per year, or $22.1 per hour.

Desktop Support

Merrifield, VA • Remote

System One
Business Consulting Services • 5 - 10K employees
Learn more about System Oneexternal

$20.75 - $26.25/hr

Contractor

Re-posted 8 days ago

Job description

Job Title: Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite – onsite

Responsibilities

  • Diagnose and resolve hardware and software issues for end users
  • Provide basic networking support including IP and DNS configurations
  • Assist with cybersecurity measures such as MFA and phishing protection
  • Utilize ticketing systems like ServiceNow to track and resolve issues
  • Troubleshoot Palo Alto Network Global Protect client issues on Windows endpoints
  • Resolve issues on Microsoft Windows 11 operating systems
  • Support Microsoft M365 productivity tools including Outlook, OneDrive, and Teams

Requirements

  • Experience with troubleshooting Palo Alto Network Global Protect client issues on Windows endpoints
  • Experience troubleshooting issues on Microsoft Windows 11 operating systems
  • Proficiency with Microsoft M365 software (Outlook, OneDrive, Teams)
  • Excellent communication and customer service skills
  • Professional presence and ability to work well in a team
  • Detail-oriented and able to follow standard operating procedures
  • Basic networking and cybersecurity knowledge (IP, DNS, MFA, phishing)
  • Experience with ticketing systems such as ServiceNow
  • Minimum of 0 years of related experience Nice to have:
    • CompTIA A+ Certification
    • Microsoft 365 Certified: Fundamentals Certification
    • Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management Software
    • Experience troubleshooting Citrix VDIs

#M- #LI- Ref: #851-Rockville-S1

System One logo

About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

View All System One Jobs