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Ticketing Assistant Jobs in Ohio (NOW HIRING)

FC Cincinnati

Box Office Representative

Cincinnati, OH · On-site

$16.25 - $22/hr

Box Office Representative Box Office Representatives assist customers with the selection and ... The ability to proficiently navigate the ticketing system, as well as a strong customer service ...

CSafe Global

IT Support Analyst

Monroe, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Serve as the first point of contact for end user IT support requests via ticketing system, phone ... Reset passwords, manage MFA enrollment, and assist with account lockouts * Set up and configure end ...

LayerCake Technologies

Support Engineer II

Dayton, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role involves handling support primarily by phone and ticketing system, with onsite ... Create or update IT Glue articles with new customer findings. * Assist with ISP and vendor calls ...

TQL Stadium

Box Office Representative

Cincinnati, OH · On-site

$16.25 - $22/hr

Manager of Ticket Operations Job Summary Box Office Representatives assist customers with the ... The ability to proficiently navigate the ticketing system, as well a strong customer service ...

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Showing results 21-40

All JobsTicketing JobsTicketing Assistant JobsTicketing Assistant Jobs in Ohio

Ticketing Assistant information

See Ohio salary details

$5

$18

$31

How much do ticketing assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for ticketing assistant in Ohio is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $20.34 per hour, depending on experience, location, and employer.

What is the difference between Ticketing Assistant vs Customer Service Representative?

AspectTicketing AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentTicketing offices, transportation hubs, event venuesCall centers, retail, service counters
Industry UsageTransportation, entertainment, event managementRetail, hospitality, telecommunications
Common Search/ComparisonTicketing Assistant vs Customer Service Representative

The Ticketing Assistant primarily handles ticket sales, reservations, and related customer inquiries within transportation or event settings. In contrast, a Customer Service Representative provides broader support across various industries, focusing on resolving customer issues and inquiries. While both roles require strong communication skills and basic computer knowledge, Ticketing Assistants specialize in ticketing systems and event-specific tasks, making them distinct in their focus and work environment.

What are some common challenges faced by ticketing assistants, and how can they be managed effectively?

Ticketing Assistants often face challenges such as handling high volumes of customer inquiries during peak event periods and resolving last-minute ticketing issues. Managing these situations effectively requires strong organizational skills, the ability to stay calm under pressure, and clear communication with both customers and team members. Familiarity with ticketing software and a proactive approach to problem-solving can help streamline workflows and ensure a positive customer experience. Collaborating closely with event coordinators and the box office team is also essential to address any unexpected changes swiftly.

What is a ticketing assistant?

Ticketing Assistants are professionals responsible for managing ticket sales and customer service for events, transportation, or venues. Their duties typically include processing ticket purchases, assisting customers with inquiries or issues, and handling refunds or exchanges. They may work at box offices, call centers, or online platforms, ensuring a smooth ticketing experience for patrons. Excellent communication and organizational skills are important for this role.

What are the key skills and qualifications needed to thrive as a ticketing assistant, and why are they important?

To thrive as a Ticketing Assistant, you need strong organizational abilities, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale platforms, and customer relationship management tools is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude help you stand out in this role. These skills ensure efficient ticket processing, positive customer experiences, and smooth event operations.

What are the most commonly searched types of Ticketing jobs in Ohio?

The most popular types of Ticketing jobs in Ohio are:

What are popular job titles related to Ticketing Assistant jobs in Ohio?

For Ticketing Assistant jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Ticketing Assistant jobs in Ohio look for?

The top searched job categories for Ticketing Assistant jobs in Ohio are:

What cities in Ohio are hiring for Ticketing Assistant jobs?

Cities in Ohio with the most Ticketing Assistant job openings:

Ticketing Assistant jobs near you
Infographic showing various Ticketing Assistant job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $38,666 per year, or $18.6 per hour.

Desktop Support Technician

Inverse Technology Solutions

Cincinnati, OH • On-site

$19.75 - $25.25/hr

Full-time

Re-posted 7 days ago

Job description

Job Summary:
Inverse Technology Solutions is a fast-growing IT service provider for Nationwide Businesses and Fortune 500 Companies. They are seeking a Desktop Support Technician to provide technical support to end users, troubleshoot computer issues, manage support tickets, and assist with various hardware and software problems.
Responsibilities:
• Respond to and resolve end-user technical support requests in a timely manner.
• Create, document, track, and update support tickets through the company ticketing system.
• Diagnose and troubleshoot desktop, laptop, printer, software, and peripheral device issues.
• Install, configure, and maintain computer hardware, operating systems, and business applications.
• Provide support for Microsoft Windows environments, email systems, and common productivity software.
• Assist with user account administration, password resets, and access management.
• Escalate complex issues to appropriate technical teams when necessary.
• Maintain accurate documentation of incidents, resolutions, and support procedures.
• Support hardware deployments, upgrades, and workstation replacements.
• Provide exceptional customer service while communicating technical information to non-technical users.
• Participate in after-hours and on-call support is required.
Qualifications:
Required:
• Previous experience in Desktop Support, Help Desk Support, IT Support, or a related technical role
• Strong troubleshooting and problem-solving skills
• Knowledge of Windows operating systems, Microsoft Office applications, and desktop hardware
• Basic understanding of networking concepts, including TCP/IP, wireless connectivity, and printers
• Experience with ticketing and incident management systems
• Ability to manage multiple priorities in a fast-paced environment
• Excellent customer service and interpersonal skills
• Strong verbal and written communication skills
• Detail-oriented with the ability to follow established processes and procedures
• Ability to work independently with minimal supervision while collaborating effectively within a team environment
Preferred:
• Experience with Active Directory, Microsoft 365, and remote support tools
Company:
Inverse Technology Solutions provides financial telecom management services in the retail industry. Founded in 1974, the company is headquartered in Cincinnati, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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