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Ticketing Administrator Jobs (NOW HIRING)

ComResource

System Administrator

Columbus, OH · Hybrid

We are seeking a skilled and motivated System Administrator to join our team at ComResource, a ... Provide support and assistance through ticketing and support solutions, addressing user inquiries ...

Purple Drive Technologies

Sabre Admin

Phoenix, AZ · On-site

Strong understanding of PCCs, IATAARC ticketing setup, PNR handling, and queues.Hands-on experience with Air Bookings processes.Familiarity with Sabre Red 360, Sabre Desktop, IUR and Sabre admin ...

Purple Drive Technologies

Sabre Admin

Dallas, TX · On-site

Strong understanding of PCCs, IATAARC ticketing setup, PNR handling, and queues.Hands-on experience with Air Bookings processes.Familiarity with Sabre Red 360, Sabre Desktop, IUR and Sabre admin ...

Welocalize, Inc.

OR · On-site

The role of PS Administrator will be to support People Success Operations across the PS ... Maintain and Monitor HR ticketing system. * Coordinate HR related training. * Back-up Workday ...

Welocalize, Inc.

People Success Adminstrator

The role of PS Administrator will be to support People Success Operations across the PS ... Maintain and Monitor HR ticketing system. * Coordinate HR related training. * Back-up Workday ...

Halo Group

Lan Admin/ Desktop Technician

Glenview, IL · On-site

Documenting accurate information with attention to details on the ticketing system. Qualifications The ideal candidate will have a minimum of two years PC Technician/LAN Administrator or equivalent ...

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Ticketing Administrator information

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How much do ticketing administrator jobs pay per year?

As of Jun 14, 2026, the average yearly pay for ticketing administrator in the United States is $55,954.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What does a typical day look like for a Ticketing Administrator?

As a Ticketing Administrator, your day usually involves managing ticket sales, responding to customer inquiries, and ensuring orders are processed accurately through ticketing platforms. You may also coordinate with event organizers and marketing teams to set up events, handle ticket allocations, and resolve any technical or customer issues that arise. The role often includes monitoring ticket inventory, generating sales reports, and handling on-site logistics during events. This position is well-suited for individuals who enjoy a mix of administrative work and customer interaction in a dynamic, team-oriented environment.

What is a Ticketing Administrator job?

A Ticketing Administrator is responsible for managing ticket sales, reservations, and customer inquiries for events, travel, or entertainment venues. They handle booking systems, process payments, and ensure a smooth ticketing experience for customers. Additionally, they may resolve ticketing issues, generate reports, and coordinate with vendors or event organizers. Strong organizational and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive in the Ticketing Administrator position, and why are they important?

To thrive as a Ticketing Administrator, you need strong organizational skills, attention to detail, and experience with event management or ticketing platforms, often supported by relevant administrative or customer service qualifications. Familiarity with ticketing software such as Ticketmaster, Eventbrite, or other CRM and database management systems is highly valuable. Excellent communication, problem-solving abilities, and a customer-focused attitude help distinguish top performers in this role. These qualities are crucial to efficiently manage ticket sales, ensure accurate data entry, and deliver a smooth experience for event organizers and attendees.

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Ticketing Administrator jobs near you
Network Administrator II

Network Administrator II

Enhanced Computing Solutions

MD • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 23 days ago

Job description

OVERVIEW
The Network Administrator II provides advanced network engineering and systems infrastructure support to the Service Delivery Team. This position handles escalated network infrastructure requests, complex systems administration issues, network design and implementation projects, and proactive monitoring of client environments.
The Network Administrator II must possess strong networking expertise combined with solid systems administration knowledge to resolve complex infrastructure challenges spanning both domains. This role collaborates with the Engineering Team for strategic guidance and works closely with project teams to deliver enterprise-grade solutions. Additionally, this position supports and mentors junior technical staff by providing technical guidance and helping others develop their skills.
RESPONSIBILITIES & TASKS
HELPDESK ESCALATIONS & SUPPORT
  • Handle escalated tickets from the helpdesk team on complex network and systems issues
  • Provide advanced troubleshooting for network infrastructure problems affecting client operations
  • Resolve technical issues related to servers, operating systems, applications, and network connectivity
  • Mentor junior technicians by answering high-level technical questions and providing guidance
  • Assist other team members with network troubleshooting and onsite challenges
TICKETING SYSTEM & DOCUMENTATION
  • Use ConnectWise Manage Ticketing System to work on and resolve Helpdesk Tickets & Service Requests
  • Manage and record all work in the ticketing system with accurate billing time and notes
  • Maintain documentation of network designs, configurations, and procedures in ITBoost
  • Create and update Standard Operating Procedures (SOPs) for network operations and maintenance
  • Ensure all network changes and incidents are properly documented and communicated
  • Split tickets with multiple issues into individual tickets for proper tracking
PROJECT WORK
  • Support the project team with network design and implementation for client deployments
  • Support network upgrades, migrations, and infrastructure optimization initiatives
  • Collaborate on complex multi-site and hybrid network projects
COMMUNICATION, REPORTING & RISK
  • Create and maintain documentation for on-site processes
  • Escalate tickets requiring Service Delivery Manager support
  • Communicate ticket status to clients at every step of the way
  • Notify clients of any changes or outages related to their issues
  • Identify, communicate, and mitigate potential risks to the Service Delivery Manager and clients
TEAM WORK
  • Follow the schedule provided by the Service Delivery Manager or Service Coordinator
  • Adhere to all company security procedures and maintain vigilance for security issues
  • Identify opportunities for improvement and make constructive suggestions for change
  • Contribute to innovative process improvements
SKILLS & ATTRIBUTES
DESIRED
  • 2+ years of hands-on experience in high-level network maintenance, configuration, and administration
  • Great communication skills, founded in being a good listener
  • Strong systems administration knowledge and experience with Windows Server and Azure environments
  • Advanced knowledge of network design principles and enterprise network architectures
  • Strong experience with SonicWall firewalls and network security appliances
  • Experience and knowledge of working with the Microsoft 365 Platform
  • Experience working with vendors for expedited troubleshooting of hardware and software systems
  • Proven experience configuring and troubleshooting VPN technologies
  • Advanced TCP/IP networking knowledge and network troubleshooting methodology
  • Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders
  • Exceptional attention to detail with strong organizational skills
  • Ability to keep up with and adapt to the fast-paced IT world
  • Ability to answer and explain high-level technical networking and systems questions clearly
  • Experience supporting Microsoft 365 or other cloud platforms from a network and systems perspective
NICE TO HAVE
  • Experience using ticketing systems, RMM tools, and PSA software (ConnectWise Manager)
  • Experience providing support via remote tools (Screen Connect)
  • Experience handling technical service tickets
  • Professional IT Certifications such as CompTIA Network+ and Security+
  • Client experience certifications such as Helpdesk Habits
  • Experience working on a helpdesk or for a Managed Service Provider (MSP) / IT Support Business
WHAT WE OFFER
  • Competitive health, dental, and vision coverage
  • An easy-going environment and culture (we all enjoy what we do)
  • Subscription to Cybrary.it for ongoing professional development
  • Company laptop and necessary equipment
  • Flexible work-from-home arrangements after 90-day probationary period
  • 401(k) retirement plan
COMPENSATION
$80,000 - $85,000
(commensurate with experience)

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