ZipRecruiter

Log In

1

Ticket Jobs in Indiana (NOW HIRING)

Shared Practices Group

Sales Consultant

Indianapolis, IN · On-site

$90K - $150K/yr

Sales Consultant High-Ticket Sales. Uncapped Earnings. Real Impact. As a Sales Consultant (Smile Consultant) with Shared Practices Group, you'll guide patients through life-changing dental implant ...

Apply Early

Livenation

Box Office Supervisor

Indianapolis, IN · On-site

Organize/Manage daily & nightly Box Office operations (Will Call, Guest List, Ticket Sales, Ticket Scanning, etc.) * Assist and support box office staff in any of their job functions, as needed

USIC

Customer Service Representative

Indianapolis, IN · Hybrid

$15.25 - $20.75/hr

Receive calls and e-mails with damage ticket information from One Call center, customer or contractor, and completetimelycommunicationof the tickets to theappropriate USICstaff * Route ...

USIC

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

Receive calls and e-mails with damage ticket information from One Call center, customer or contractor, and complete timely communication of the tickets to the appropriate USIC staff * Route damage ...

Apply Early

USIC

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

Receive calls and e-mails with damage ticket information from One Call center, customer or contractor, and complete timely communication of the tickets to the appropriate USIC staff * Route damage ...

ReBath

Indy - Design Consultant

Indianapolis, IN · On-site

$150K - $200K/yr

If you have experience in high-ticket home improvement-specifically bathroom sales-this is the career move you've been waiting for. The Compensation & Perks * Target Earnings:$150,000 - $200,000 ...

next page

Showing results 1-20

All JobsTicket JobsTicket Jobs in Indiana

Ticket information

See Indiana salary details

$10

$21

$29

How much do ticket jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for ticket in Indiana is $21.33, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $25.14 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Ticketing Agent, and why are they important?

To thrive as a Ticketing Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with computerized reservation systems (CRS), ticketing software, and point-of-sale (POS) systems is usually required. Excellent communication, problem-solving abilities, and patience help agents effectively assist customers and resolve issues. These skills ensure accurate bookings, enhance customer satisfaction, and contribute to efficient operations in high-volume environments.

What is the difference between Ticket vs Customer Service Representative?

AspectTicketCustomer Service Representative
Primary RoleManage and resolve technical or support ticketsAssist customers with inquiries, complaints, and product information
Required SkillsTechnical knowledge, problem-solving, ticketing system proficiencyCommunication skills, empathy, product knowledge
Work EnvironmentSupport centers, help desks, online platformsCall centers, retail, online chat support
CertificationsIT certifications often preferredCustomer service training, communication skills courses

While both roles involve assisting customers, a Ticket focuses on resolving specific technical or support issues through a ticketing system, whereas a Customer Service Representative handles a broader range of customer inquiries and complaints. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges faced by ticketing agents, and how can they be managed effectively?

Ticketing agents often encounter challenges such as handling high volumes of customer requests, managing last-minute changes, and resolving booking issues under time constraints. Effective communication, attention to detail, and proficiency with ticketing software are crucial for managing these demands. Building strong problem-solving skills and staying updated on company policies can also help agents provide efficient and accurate service, leading to a positive customer experience.

What are ticket agents?

Ticket agents are professionals who assist customers with purchasing, issuing, or refunding tickets for transportation, events, or entertainment venues. They typically work at airports, train stations, bus terminals, or box offices, helping customers with reservations, schedules, and payment processes. Good communication and customer service skills are essential for ticket agents as they frequently interact with the public. They may also handle customer inquiries, resolve issues, and provide information about policies or schedules.
What are the most commonly searched types of Ticket jobs in Indiana? The most popular types of Ticket jobs in Indiana are:
What are popular job titles related to Ticket jobs in Indiana? For Ticket jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Ticket jobs in Indiana look for? The top searched job categories for Ticket jobs in Indiana are:
Ticket jobs near you
Box Office Associate (Part-Time)

Box Office Associate (Part-Time)

Pacers Sports & Entertainment

Indianapolis, IN • On-site

Part-time

Posted 15 days ago

Job description

SUMMARY
This position entails selling tickets to the public at the Gainbridge Fieldhouse Box Office, being a guest relations ambassador during events, assisting with answering incoming telephone calls from guests and providing outstanding customer service.
ESSENTIAL DUTIES / RESPONSIBILITIES
  • Sell tickets at arena box office selling counter and act as guest relations during events.
  • Enter appropriate guest information into computer, acquire payment, verify/process credit card charge if applicable and electronically send tickets to guest.
  • Provide information to guests regarding various events as requested via phone and/or in person.
  • Assist guests with ticket pickup from will call window.
  • Assist guests with retrieval of their previously purchased mobile tickets when they are having challenges accessing these tickets on their mobile device.
  • Other duties as assigned.

AVAILABILITY REQUIREMENTS:
  • This position requires event work which means candidates must be flexible and willing to work evenings, a minimum of two weekends a month as well as holidays such as Thanksgiving/New Year's and Easter weekend.
  • Candidates must make themselves available to be scheduled for 50% of the events each month.
  • Daytime availability between the hours of 10 AM to 5 PM is also a plus for this role.

QUALIFICATION REQUIREMENTS
To perform this job efficiently, an individual needs to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the required duties.
EDUCATION AND/OR EXPERIENCE:
  • High school diploma or GED equivalent.
  • Ticketing and computer experience preferred.

LANGUAGE SKILLS:
Ability to read, analyze, and interpret maps, instruction sheets, and coupon sheets/grids. Ability to effectively present information and respond clearly to questions from guests. Excellent customer relations skills, being able to handle difficult customer service issues and achieve a positive outcome.
MATHEMATICAL SKILLS:
Knowledge to apply mathematical operations to certain tasks.
REASONING ABILITY:
Ability to define problems, collect data, establish facts and draw conclusions. Ability to interpret directions.
PROBLEM SOLVING REQUIREMENTS:
The successful candidate must have the ability to answer guest questions and address any problems as they arise and to provide a positive, mutually beneficial outcome to resolve the situation.
PHYSICAL AND ENVIRONMENTAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the vital function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
When performing the job functions the employee is regularly required to:
  1. Sit
  2. Stand
  3. Walk
  4. Be exposed to loud noises
  5. Use 10 key calculator
  6. Answer phones
  7. Speak, hear and write

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to work in the Box Office.
  • The noise level in the office work environment is usually moderate.
  • The noise level in Gainbridge Fieldhouse/game environment is usually loud.
  • The stress level may become high during certain times of the year.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, gender identity, marital status, disability status, protected veteran status, or any other characteristic protected by law.

Apply