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Ticket Sales Agent Jobs (NOW HIRING)

Vail Resorts

Ticket & Product Sales Agent

Stowe, VT · On-site

$20/hr

The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski ...

Vail Resorts

Ticket & Product Sales Agent

Bartlett, NH · On-site

$20/hr

The Product Sales Agent is part of the Product Sales & Services (PSS) Department, delivering an ... Maintain strong knowledge of resort offerings, ticket products, policies, and promotions to provide ...

Big Bear Mountain Resort

$19 - $20.88/hr

POSITION SUMMARY Agents will engage with guests selling and redeeming product(s) at our ticket windows. Agents answer questions and provide information about products, pricing, and promotions. This ...

Sugarloaf Mountain Corporation

WI · On-site

Overview As a Mountain Sports School Sales Agent, you'll be the go‑to resource for guests looking ... Accurately process lesson and lift ticket sales while capturing guest information and maintaining a ...

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How much do ticket sales agent jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for ticket sales agent in the United States is $20.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $20.67 per hour, depending on experience, location, and employer.

What is a ticket sales agent?

Ticket Sales Agents are professionals responsible for selling tickets to customers for events, travel, or transportation services such as concerts, sports games, airlines, or trains. They assist customers with selecting seats, processing payments, and providing information about schedules, pricing, and availability. Ticket Sales Agents often work at box offices, call centers, or online platforms, and they play a key role in ensuring a smooth ticket purchasing experience. Good customer service and organizational skills are essential for this role.

What are some common challenges ticket sales agents face during peak sales periods?

During peak sales periods, such as holidays or special events, Ticket Sales Agents often experience high volumes of customer inquiries and transactions. This can lead to longer wait times and increased pressure to process sales quickly and accurately. Agents must remain calm under pressure, maintain excellent customer service, and efficiently manage both in-person and digital queues. Strong organizational skills and teamwork are essential to ensure a smooth and positive experience for customers during these busy times.

What are the key skills and qualifications needed to thrive as a ticket sales agent, and why are they important?

To thrive as a Ticket Sales Agent, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and reservation platforms is typically required. Excellent communication, problem-solving, and patience are important soft skills for handling customer inquiries and resolving issues efficiently. These skills ensure accurate transactions, positive customer experiences, and smooth ticketing operations in a fast-paced environment.

What is the difference between Ticket Sales Agent vs Box Office Clerk?

AspectTicket Sales AgentBox Office Clerk
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; customer service skills
Work EnvironmentEvent venues, theaters, sports arenasTheaters, cinemas, event venues
Employer & IndustryEntertainment, sports, travelEntertainment, arts, sports
Common Search & ComparisonTicket Sales Agent vs Box Office Clerk

Both roles involve selling tickets and providing customer service in entertainment and event settings. While they share similar credentials and work environments, Ticket Sales Agents often work in dynamic venues like sports arenas or theaters, focusing on sales and customer interaction. Box Office Clerks typically work at the venue's ticket counter, handling ticket transactions and inquiries. The main difference lies in their specific work settings and job titles, but both are essential for ticketing operations in the entertainment industry.

How do you become a ticket sales agent?

To become a ticket sales agent, candidates typically need a high school diploma or equivalent and customer service experience. Training is often provided on the job, and familiarity with ticketing software or point-of-sale systems can be beneficial. Strong communication skills and the ability to work flexible hours are also important for this role.

How to get a job as a ticket sales agent?

To become a ticket sales agent, candidates typically need a high school diploma or equivalent and strong customer service skills. Experience with point-of-sale systems or ticketing software can be beneficial, and some employers may require background checks or certifications. Applying through company websites, job boards, or staffing agencies is common for job seekers.

Who are the top companies hiring for Ticket Sales Agent jobs?

The top employers for Ticket Sales Agent jobs are:

What states have the most Ticket Sales Agent jobs?

States with the most job openings for Ticket Sales Agent jobs include:

What are popular job titles related to Ticket Sales Agent jobs?

For Ticket Sales Agent jobs, the most frequently searched job titles are:

Ticket Sales Agent jobs near you
Infographic showing various Ticket Sales Agent job openings in the United States as of August 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $42,000 per year, or $20.2 per hour.

Ticket & Product Sales Agent

Stowe, VT • On-site

Vail Resorts
See more jobs at Vail Resortsexternal

$20/hr

Full-time, Part-time

Retirement

Re-posted 26 days ago

Key responsibilities

  • Deliver guest service by explaining and processing resort products and services in various resort locations.

  • Communicate with guests via phone and email to assist with sales and inquiries.

  • Complete daily end-of-shift audits and support multiple resort departments as needed.

Vail Resorts rating

6.9

Company rating: 6.9 out of 10

Based on 158 frontline employees who took The Breakroom Quiz

Job description

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

•    Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

To Learn More, please review the Benefits Eligibility Summary

Job Summary: 

The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts!   

Job Specifications: 

  • Starting Wage: $20/hr  

  • Employment Type: Winter Seasonal 2026/2027  

  • Shift Type: Full Time and Part Time hours available 

  • Minimum Age: At least 16 years of age  

  • Housing Availability: Yes 

Job Responsibilities: 

  • Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime  

  • Communicate with guests via phone and email  

  • Accurately and efficiently explain and process all resort products and services  

  • Complete daily end of Shift pos/register audits  

  • Be a part of a fun, professional, caring work environment  

  • Ability to work in a fast-paced environment while delivering exceptional experiences  

  • Other duties as assigned 

Job Requirements: 

  • Ability to stand or sit for extended periods of time   

  • Able to work outside in a winter environment   

  • Comfortable working indoors for extended period  

  • High School Diploma   

  • Ability to lift 25lbs  

  • Must be able to communicate fluently in English  

  • Ability to work weekends and holidays  

  • Ability to maintain a professional presence in the workplace and adhere to our appearance standards  

A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following:  

  • Mountain Activities  

  • Retail Rental operations  

  • Food and Beverage Support  

  • Ticket sales or scanning  

  • Lift Operations  

  • Base Area Operations  

The expected pay range is $20/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  515628
Reference Date: 07/14/2026 
Job Code Function: Product Sales & Services  

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