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Ticket Sales Agent Jobs (NOW HIRING)

POSITION SUMMARY Agents will engage with guests selling and redeeming product(s) at our ticket windows. Agents answer questions and provide information about products, pricing, and promotions. This ...

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Remote High Ticket Sales Agent (Commission Only) Location: Remote / Kansas City, with occasional on-site property visits as needed Employment Type: Contract or Employee Department: Acquisition ...

Join us as an on-site Ticket & Activity Sales Agent! You'll be at the heart of guest services at The Depot and On-Mountain Sales locations, handling lift tickets, season passes, adventure activities ...

The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski ...

The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski ...

The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski ...

The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski ...

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Ticket Sales Agent information

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How much do ticket sales agent jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for ticket sales agent in the United States is $20.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $20.67 per hour, depending on experience, location, and employer.

What is a ticket sales agent?

Ticket Sales Agents are professionals responsible for selling tickets to customers for events, travel, or transportation services such as concerts, sports games, airlines, or trains. They assist customers with selecting seats, processing payments, and providing information about schedules, pricing, and availability. Ticket Sales Agents often work at box offices, call centers, or online platforms, and they play a key role in ensuring a smooth ticket purchasing experience. Good customer service and organizational skills are essential for this role.

What are some common challenges ticket sales agents face during peak sales periods?

During peak sales periods, such as holidays or special events, Ticket Sales Agents often experience high volumes of customer inquiries and transactions. This can lead to longer wait times and increased pressure to process sales quickly and accurately. Agents must remain calm under pressure, maintain excellent customer service, and efficiently manage both in-person and digital queues. Strong organizational skills and teamwork are essential to ensure a smooth and positive experience for customers during these busy times.

What are the key skills and qualifications needed to thrive as a ticket sales agent, and why are they important?

To thrive as a Ticket Sales Agent, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and reservation platforms is typically required. Excellent communication, problem-solving, and patience are important soft skills for handling customer inquiries and resolving issues efficiently. These skills ensure accurate transactions, positive customer experiences, and smooth ticketing operations in a fast-paced environment.

What is the difference between Ticket Sales Agent vs Box Office Clerk?

AspectTicket Sales AgentBox Office Clerk
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; customer service skills
Work EnvironmentEvent venues, theaters, sports arenasTheaters, cinemas, event venues
Employer & IndustryEntertainment, sports, travelEntertainment, arts, sports
Common Search & ComparisonTicket Sales Agent vs Box Office Clerk

Both roles involve selling tickets and providing customer service in entertainment and event settings. While they share similar credentials and work environments, Ticket Sales Agents often work in dynamic venues like sports arenas or theaters, focusing on sales and customer interaction. Box Office Clerks typically work at the venue's ticket counter, handling ticket transactions and inquiries. The main difference lies in their specific work settings and job titles, but both are essential for ticketing operations in the entertainment industry.

How do you become a ticket sales agent?

To become a ticket sales agent, candidates typically need a high school diploma or equivalent and customer service experience. Training is often provided on the job, and familiarity with ticketing software or point-of-sale systems can be beneficial. Strong communication skills and the ability to work flexible hours are also important for this role.

How to get a job as a ticket sales agent?

To become a ticket sales agent, candidates typically need a high school diploma or equivalent and strong customer service skills. Experience with point-of-sale systems or ticketing software can be beneficial, and some employers may require background checks or certifications. Applying through company websites, job boards, or staffing agencies is common for job seekers.

Who are the top companies hiring for Ticket Sales Agent jobs?

The top employers for Ticket Sales Agent jobs are:

What states have the most Ticket Sales Agent jobs?

States with the most job openings for Ticket Sales Agent jobs include:

What are popular job titles related to Ticket Sales Agent jobs?

For Ticket Sales Agent jobs, the most frequently searched job titles are:

Infographic showing various Ticket Sales Agent job openings in the United States as of August 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $42,000 per year, or $20.2 per hour.

Ticket Sales Agent

Indianapolis, IN

Full-time

Re-posted 6 days ago


Job description

Ticket Sales Agents are responsible for selling all lift tickets, rental packages, and fielding guest inquires with professionalism and quality customer service. Ticket window agents will need to retain knowledge of all products offered at Homewood Mountain Resort. Agents will need to appropriatelydirect guests to offices and facilities around the resort based on what activities guests wish to enjoy at Homewood Mountain Resort.