Ticket Sales Ambassador Jobs (NOW HIRING)

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The Coachella Valley Firebirds, Lakers, and Acrisure Arena are seeking a dynamic and passionate Sales Ambassador to help identify, build, and grow key relationships to drive ticket sales & revenue for the organization's sports products within the Coachella Valley community. This position is designed for a local, well-connected individual with strong sales experience who thrives in a variety of social settings, enjoys networking, and is deeply invested in the success of the Firebirds and the Arena. The ideal candidate will act as a liaison between the Firebirds, the Lakers, Acrisure Arena, and the Coachella Valley community, attending events, building business connections, and driving ticket sales for groups and individual buyers, premium memberships, and overall brand visibility.

This role will pay an hourly wage of $21.00 and is commission eligible. 

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

This position will remain open until November 20, 2026.

Acrisure Arena America's hottest music festival destination, finally has the world-class arena it deserves. Now open, the brand-new Acrisure Arena provides the greater Palm Springs area of Southern California with a premier 11,000+ capacity venue hosting the biggest artists and acts on the planet. We are #TheCoolestSpot in the desert, designed specifically for hockey and acoustically designed for concerts. Acrisure Arena provides top-tier hospitality, artist amenities, and all of the benefits of a modern music and sports venue to the Coachella Valley.

Community Engagement & Networking:

• Have established access into a network of 55+ communities and other impactful organizations (Chambers, Country Clubs, Non-Profit events/organizations, etc.)
• Attend local events, games, and community functions to represent the Coachella Valley Firebirds, Lakers and Acrisure Arena.
• Establish and maintain relationships with community leaders, businesses, key sales decision makers, and organizations in the Coachella Valley.
• Utilize your local connections to generate new business opportunities focused specifically on driving sales and revenue for sporting events and premium experiences and memberships.

Sales & Lead Generation:

• Identify potential members through community engagement and networking.
• Actively generate and nurture sales leads and connect them with the appropriate team members for further follow-up in order to convert to sales for events.
• Represent the Firebirds, Lakers and Acrisure Arena at local events to drive awareness, sell tickets & fan experiences, and build the brand.

Collaborative Support:

• Work closely with the Firebirds, Lakers and Acrisure Arena sales and marketing teams to develop strategies to hit sales and revenue goals.
• Support the coordination of fan experiences, VIP events, and group ticket sales for local businesses and organizations.
• Act as a liaison between local community members and our sales representatives to ensure follow-through and exceptional customer service.
• Serve as a Sales Ambassador at sports & community events related to the Firebirds, Lakers, One Valley Foundation, and Acrisure Arena.

• Local Connections: Strong, established network within the Coachella Valley, including relationships with local business owners, influencers, community leaders, and residents.
• Sales Experience: Proven experience in sales, business development, and customer relationship management, preferably in the sports, entertainment, or hospitality industry.
• Outgoing Personality: Friendly, approachable, and confident with a natural ability to engage and inspire people. Comfortable engaging new people and serving as one of the organization's brand sales ambassadors.
• Excellent Communication Skills: Ability to communicate clearly and persuasively to individuals and groups.
• Self-Motivated: Highly motivated and goal-oriented, with the ability to work independently while maintaining strong communication with the organization's sales and senior leadership teams.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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