ZipRecruiter

Log In

1

Ticket Operations Jobs in Arizona (NOW HIRING)

Livenation

Ticket Seller

Phoenix, AZ · On-site

Daily operations on Ticketmaster host system for sales and other tasks. * Following opening and closing shift procedures * Follow standards and processes for ticket types, ancillary events and ...

Livenation

Ticket Taker - The Van Buren

Phoenix, AZ · On-site

... Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of ... ticket access points throughout the venue. WHAT THIS PERSON WILL BRING Candidates are required to ...

next page

Showing results 1-20

All JobsTicket Operations JobsTicket Operations Jobs in Arizona

Ticket Operations information

See Arizona salary details

$9

$22

$45

How much do ticket operations jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for ticket operations in Arizona is $22.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $25.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Ticket Operations position, and why are they important?

To thrive in Ticket Operations, you need strong organizational skills, attention to detail, and experience in event ticketing or a related administrative field. Familiarity with ticketing software platforms like Ticketmaster, Salesforce, Tessitura, or other box office systems is often required, along with proficiency in Microsoft Office. Excellent communication, customer service orientation, and the ability to problem-solve under pressure are valuable soft skills. These skills ensure efficient ticket management, a positive guest experience, and smooth coordination between operational and sales teams during events.

What are the typical daily responsibilities of someone working in Ticket Operations?

In Ticket Operations, your day-to-day duties typically include processing ticket orders, managing seating assignments, handling ticket sales inquiries, and resolving customer issues or discrepancies. You will often coordinate with other departments like marketing, box office staff, and event management to ensure accurate ticket inventory and seamless event access for guests. Maintaining accurate records and preparing reports related to sales and attendance are also common tasks. The role requires multitasking and strong attention to detail to ensure a successful event experience for both attendees and organizers.

What is a Ticket Operations job?

A Ticket Operations job involves managing the sale, distribution, and organization of tickets for events, venues, or organizations. Responsibilities typically include overseeing ticketing systems, handling customer inquiries, ensuring smooth event admissions, and reconciling sales reports. Professionals in this role work closely with sales, marketing, and customer service teams to maximize attendance and revenue while providing a seamless ticketing experience. Strong attention to detail, problem-solving skills, and knowledge of ticketing software are essential for success in this role.

What are the most commonly searched types of Ticket Operations jobs in Arizona? The most popular types of Ticket Operations jobs in Arizona are:
What are popular job titles related to Ticket Operations jobs in Arizona? For Ticket Operations jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Ticket Operations jobs in Arizona look for? The top searched job categories for Ticket Operations jobs in Arizona are:
What cities in Arizona are hiring for Ticket Operations jobs? Cities in Arizona with the most Ticket Operations job openings:
Ticket Operations jobs near you
Infographic showing various Ticket Operations job openings in Arizona as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $46,817 per year, or $22.5 per hour.

Manager, Ticket Operations

Player 15 Group

Phoenix, AZ • On-site

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Job Summary:
Player 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center.
Headquartered in downtown Phoenix, Player 15 Group is driven by a culture built on passion, creativity, innovation, and care. Our people are at the center of everything we do, united by a shared commitment to create unforgettable memories for our fans, partners, and community.
We offer a fast-paced, collaborative environment where every team member contributes to the success of our teams, the experiences of our fans, and the impact we make throughout our community.
We are seeking an experienced and motivated Ticket Operations Manager to join our team. In this role, you will support all facets of the day-to-day management of ticket operations at both headquarters and arena for Ticket Operations, while playing a key role in broader department initiatives.
Your Role on the Team
  • Serve as the primary supervisor for all part-time Ticket Service Representatives, Team Captains, ticket window staff, and phone operators.
  • Recruit, hire, onboard, train, coach, and develop all event-day ticket operations staff.
  • Create and manage staffing schedules for event days and non-event days to ensure appropriate coverage.
  • Prepare, review, and approve payroll for all direct reports.
  • Address employee performance and disciplinary matters professionally, confidentially, and consistently.
  • Foster a positive team culture centered on exceptional fan service and operational excellence.
  • Execute all single-game ticket builds and event configurations for Phoenix Suns, Phoenix Mercury, NBA All-Star, and other arena events.
  • Manage ticket inventory, promotional ticket offers, pricing implementation, and quality assurance within Ticketmaster systems.
  • Utilize Ticketmaster Host, TM1, and Archtics to support daily ticket operations and event execution.
  • Troubleshoot ticketing issues while providing timely resolutions for internal departments and guests.
  • Collaborate with Sales, Service, Premium, Marketing, Finance, Arena Operations, Security, and Guest Services to ensure seamless event execution.
  • Maintain the integrity and confidentiality of customer accounts and ticketing information.
  • Assist with testing and implementation of new ticketing initiatives, system enhancements, and operational processes.
  • Perform other duties as assigned.

Your Skills and Experience
  • Proven leadership skills with the ability to motivate, coach, and develop employees.
  • Strong commitment to delivering exceptional customer service and fan experiences.
  • Technical understanding of event ticketing. Experience with Ticketmaster strongly preferred.
  • Ability to remain calm, professional, and solution-oriented in high-pressure situations.
  • Strong organizational skills with the ability to prioritize multiple projects and deadlines simultaneously.
  • Excellent attention to detail and commitment to accuracy.
  • Strong problem-solving and critical-thinking abilities.
  • Proficiency in Microsoft Office, including Excel and Outlook.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills and the ability to build effective working relationships across departments.
  • Ability to handle confidential and sensitive information with discretion.
  • Flexible schedule, including nights, weekends, and holidays based on event schedules.
  • Ability to work in both office and event-day arena environments.
  • Must be at least 18 years of age.
  • High school diploma or GED required; bachelor's degree or equivalent professional experience preferred.
  • Minimum of three (3) years of experience in ticket operations or a related entertainment field.
  • Minimum of three (3) years of leadership or supervisory experience.
  • Previous experience working in a professional sports, entertainment, or arena environment preferred.
  • Knowledge of Ticketmaster system preferred.
  • Experience managing part-time event staff is strongly preferred.

The Team & Experience
We believe great organizations are built by great people. That's why we foster an in-person collaborative, people-first work environment where team members feel supported, empowered, and connected. We value individuals who bring an ownership mindset, lead with initiative, and embrace an "I'll do it" mentality in support of the team and our fans.
From career growth opportunities to everyday experiences around the office, we work hard to create an environment where people genuinely enjoy coming to work.
At Player 15 Group, our people-first culture is reflected in benefits and perks that may vary based on employment status and eligibility, including the following:
  • Competitive medical, dental, vision, life and disability coverage options
  • Paid vacation, sick time, volunteer time and company holidays
  • 401(k) plan with Player 15 Group match
  • Team member experiences throughout the year including team offsites, catered lunches, coffee stands, ice cream trucks and more
  • Team swag throughout the year plus employee discounts at our Team Shop and online store
  • Complimentary tickets to Phoenix Suns, Phoenix Mercury, and Valley Suns games, plus other local sporting events and concerts, as available
  • Access to amenities, including:
    • Full fitness center with locker rooms and showers
    • Indoor/outdoor basketball courts
    • Pickleball court
    • Golf simulator and putting green
    • On-site cafeteria and collaborative gathering spaces

Player 15 Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Questions? Reach out to the Talent Acquisition team at talentacquisition@suns.com

Apply