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Director Ticket Operations Jobs in Arizona (NOW HIRING)

Bridgepoint, LLC

Ticket Taker Lead

Phoenix, AZ · On-site

$17.50 - $18.29/hr

What You'll DoSupervise and direct Ticket Taker staff during setup, guest entry, and eventsConduct ... issues, and operational concernsConfirm staff attendance with the Program Manager following ...

Bridge Point

Ticket Taker Lead

Phoenix, AZ

Supervise and direct Ticket Taker staff during setup, guest entry, and events * Conduct pre-event ... Document and report incidents, access issues, and operational concerns * Confirm staff attendance ...

City of Peoria, AZ

Venue Operations Associate

Peoria, AZ · On-site

$20.75 - $23.73/hr

Ticket Sales & Operations * Generate sales via outbound phone calls for Spring Training games ... Serve as Manager on Duty/Gameday Director in the Production Room on a regularly assigned basis ...

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All JobsTicket Operations JobsDirector Ticket Operations JobsDirector Ticket Operations Jobs in Arizona

Director Ticket Operations information

See Arizona salary details

$31.7K

$100.3K

$167.3K

How much do director ticket operations jobs pay per year?

As of Aug 29, 2026, the average yearly pay for director ticket operations in Arizona is $100,346.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,400.00 and $126,300.00 per year, depending on experience, location, and employer.

How does a director ticket operations collaborate with other departments to ensure successful event execution?

A Director of Ticket Operations works closely with marketing, finance, and venue management teams to coordinate ticket sales strategies, manage inventory, and ensure seamless event entry processes. They regularly communicate with event promoters and customer service staff to address any ticketing issues and provide real-time updates on sales performance. Effective collaboration is crucial to resolving challenges quickly, maximizing revenue, and delivering a positive experience for attendees.

What are the key skills and qualifications needed to thrive as a director ticket operations, and why are they important?

To thrive as a Director of Ticket Operations, you need expertise in ticketing systems, revenue management, and event logistics, often supported by a degree in business, sports management, or a related field. Proficiency with ticketing platforms such as Ticketmaster or Paciolan, CRM systems, and data analytics tools is typically required. Exceptional leadership, analytical thinking, and strong customer service skills help drive team performance and ensure a positive fan experience. These competencies are crucial for optimizing ticket sales, maintaining operational efficiency, and delivering seamless events.

What does a director of ticket operations do?

A director of ticket operations oversees the management and coordination of ticket sales, distribution, and customer service for events or venues. They develop strategies to maximize ticket revenue, ensure smooth ticketing processes, and lead teams using ticketing software and data analysis tools. The role often requires strong leadership, organizational skills, and knowledge of ticketing systems and industry regulations.

What are the most commonly searched types of Ticket Operations jobs in Arizona?

The most popular types of Ticket Operations jobs in Arizona are:

What are popular job titles related to Director Ticket Operations jobs in Arizona?

For Director Ticket Operations jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Director Ticket Operations jobs in Arizona look for?

The top searched job categories for Director Ticket Operations jobs in Arizona are:

What cities in Arizona are hiring for Director Ticket Operations jobs?

Cities in Arizona with the most Director Ticket Operations job openings:

Director Ticket Operations jobs near you
Infographic showing various Director Ticket Operations job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 10% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $100,346 per year, or $48.2 per hour.

Representative, Ticket Operations

Glendale, AZ • On-site

Arizona Cardinals
Traveler Accommodation • 51 - 200 employees
Learn more about Arizona Cardinalsexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Position: Representative, Ticket Operations - Full Time/Non-Exempt
Department: Ticket Operations
Reports to: Director, Ticket Operations
Location: State Farm Stadium (Glendale, AZ)
Format: In-person
Note: Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of a student or employment Visas (including, but not limited to F-1, M-1, J-1, H-1B, OPT and/or CPT programs, etc.).
Cardinals Organizational Summary:
The Arizona Cardinals Football Club is a professional football team within the National Football League (NFL). We compete in the National Football Conference (NFC) West division and call State Farm Stadium, in Glendale, Arizona, our home.
As one of the oldest pro football franchises in the U.S., the Club has established itself as a sport and cultural hallmark within Arizona, as well as a trailblazer for diversity, equity, inclusion, and belonging (DEIB) initiatives and firsts around the League. Our vision is to build a leading sports organization that competes for championships, drives business results, creates loyal fans, develops proud employees, and inspires hope in our community. We are relentless in our pursuit of greatness on and off the field, while positively impacting our people, our fans, and our community.
If you want to join an organization that values putting the team first, doing what is right, growing with positivity, valuing every voice, while driving performance, we would love for you to join our team. Learn more about the Arizona Cardinals and see what's happening here.
Summary:
The Ticket Operations Representative assists the Ticket Operations Director with all box office activities.
Primary Job Duties:
The Representative, Ticket Operations role will have responsibilities, without limitation, to include the following:
  • Process ticket sales efficiently and effectively in person, by phone, by internet, and by mail.
  • Provide excellent customer service and effectively resolve customer issues and/or complaints.
  • Utilize different types of technology to help process orders including computers and cell phones.
  • Provide excellent customer service.
  • Determine and collect appropriate fees, guide patron decisions, and issue tickets.
  • Process and verify credit card purchases.
  • Be well-versed on all State Farm Stadium offerings, stay current on all events
  • Operate SeatGeek ticketing system.
  • All other duties as assigned.

Qualifications/Requirements:
  • Education: High School diploma or equivalent
  • Experience: Previous money or ticket handling experience preferred
  • Familiarity with ticketing systems and more specifically the SeatGeek ticketing system preferred.
  • Superior organizational skills with the ability to manage priorities effectively and multi-task to get competing duties accomplished in a timely manner.
  • Must possess excellent communication skills.
  • Must be able to stand and exert well-paced mobility for periods of time.
  • Ability to lift up to 25 lbs.
  • May view computer screens for long periods of time.
  • Flexible schedule required, must be able to work long hours including evenings, weekends, and holidays.
  • Must complete all pre-employment forms and successfully pass a background check.

Cardinals Benefits/Perks Summary:
The Arizona Cardinals Football Club has developed a comprehensive benefits package that provides economic and inclusive benefits to full-time employees. The Cardinals benefits offer care, protection, and support for employees and their loved ones. The Cardinals organization encourages an environment that is conducive to living a healthy, productive, and flexible lifestyle.
Benefits and Perks include, but are not limited to:
  • Health, Dental, and Vision Insurance options; effective the first day of hire
  • 401 (k) retirement option with employer match contribution
  • Paid Time Off Accruals (including sick time accruals)
  • Paid Time Off for most Federal holidays
  • Time off for Maternity, Paternity, Military, and Bereavement
  • MDLIVE: 24/7 medical support
  • Flexible Spending Accounts (FSA) & Health Care Saving Account options
  • Discounts on Cardinals gear & paraphernalia
  • Tuition reimbursement & Professional Growth opportunities
  • Daily free lunch
  • Complimentary season tickets
  • Subsidized gym memberships

The Arizona Cardinals Football Club is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
#LI-Onsite
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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