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Ticket Operations Manager Jobs in Portland, OR (NOW HIRING)

DraftKings

Operation Manager, Jackpocket

Portland, OR · On-site

The Crown Is Yours As an Operations Manager, you'll lead daily operations in our lottery fulfillment center, overseeing lottery ticket order processing and facility management to shape the future of ...

New

AmeriPark

Valet Attendant

Ridgefield, WA · On-site

$14.75 - $19/hr

... Operations Manager or Shift Lead. 9. Request and collect relevant fees for use of service. 10. Assist in reconciling end of shift revenue against the ticket distribution, when necessary. 11.

AmeriPark

Valet Attendant

Ridgefield, WA · On-site

$14.75 - $19/hr

... Operations Manager or Shift Lead. 9. Request and collect relevant fees for use of service. 10. Assist in reconciling end of shift revenue against the ticket distribution, when necessary. 11.

EOS

Data Center Operations Manager

Hillsboro, OR

Repair & Responsiveness (15%) - Ticket response time, incident management, MTTR, backlog reduction, and escalation management. * Governance & Reporting (10%) - Weekly and monthly operational ...

EOS

Data Center Operations Leader

Hillsboro, OR · On-site

Repair & Responsiveness (15%) - Ticket response time, incident management, MTTR, backlog reduction, and escalation management. * Governance & Reporting (10%) - Weekly and monthly operational ...

EOS

Data Center Operations Leader

Hillsboro, OR · On-site

Repair & Responsiveness (15%) - Ticket response time, incident management, MTTR, backlog reduction, and escalation management. * Governance & Reporting (10%) - Weekly and monthly operational ...

A-dec

IT Service Delivery Lead

Newberg, OR · On-site

... s Manager when needed. Job Duties And Responsibilities: * Oversee day-to-day help desk operations ... Analyze ticket trends, recurring incidents, and systemic issues; lead root-cause analysis efforts ...

A-dec

IT Service Delivery Lead

Newberg, OR

... s Manager when needed. Job Duties And Responsibilities: * Oversee day-to-day help desk operations ... Analyze ticket trends, recurring incidents, and systemic issues; lead root-cause analysis efforts ...

A-dec

IT Service Delivery Lead

Newberg, OR · On-site

... and may act as a delegate for the IT Operations Manager when needed.**JOB DUTIES AND ... Analyze ticket trends, recurring incidents, and systemic issues; lead root-cause analysis efforts ...

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All JobsTicket Operations JobsTicket Operations Manager JobsTicket Operations Manager Jobs in Portland, OR

Ticket Operations Manager information

See Portland, OR salary details

$32.9K

$67.3K

$125.7K

How much do ticket operations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for ticket operations manager in Portland, OR is $67,296.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $82,200.00 per year, depending on experience, location, and employer.

What does a Ticket Operations Manager do?

A Ticket Operations Manager oversees the ticketing process for events, venues, or organizations. Their responsibilities include managing ticket sales, coordinating with box office staff, ensuring seamless ticket distribution, and resolving customer issues related to ticketing. They often work closely with event organizers, sales teams, and technology providers to ensure a smooth ticket buying experience for customers. Additionally, they analyze sales data, implement pricing strategies, and ensure compliance with relevant policies and regulations.

What are the key skills and qualifications needed to thrive as a Ticket Operations Manager?

To thrive as a Ticket Operations Manager, you need expertise in ticketing systems, event coordination, and strong organizational skills, typically supported by experience in event management or a related field. Familiarity with ticketing platforms like Ticketmaster, CRM software, and data reporting tools is essential. Excellent communication, leadership, and problem-solving abilities help manage staff, resolve customer issues, and streamline operations. These skills ensure efficient ticket sales, positive customer experiences, and the smooth execution of events.

How does a Ticket Operations Manager typically collaborate with other departments during major events?

A Ticket Operations Manager works closely with departments such as marketing, sales, security, and customer service to ensure events run smoothly. They coordinate with marketing to implement promotional offers, with sales to monitor ticket inventory, and with security to manage access control and prevent fraud. During major events, frequent communication and real-time problem-solving with these teams are essential to address last-minute issues and provide a seamless experience for attendees.

What is the difference between Ticket Operations Manager vs Ticketing Coordinator?

AspectTicket Operations ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues.Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities.
Required SkillsLeadership, operational management, industry knowledge, and technical skills.Customer service, communication, and basic technical understanding.
Work EnvironmentSupervisory role in event venues, ticketing offices, or online platforms.Customer-facing roles at ticket counters, call centers, or online support.

The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

What are popular job titles related to Ticket Operations Manager jobs in Portland, OR?

For Ticket Operations Manager jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Ticket Operations Manager jobs in Portland, OR look for?

The top searched job categories for Ticket Operations Manager jobs in Portland, OR are:

Ticket Operations Manager jobs near you
Infographic showing various Ticket Operations Manager job openings in Portland, OR as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $67,296 per year, or $32.4 per hour.

Operation Manager, Jackpocket

DraftKings

Portland, OR • On-site

Full-time

Posted 2 days ago

New

DraftKings rating

8.4

Company rating: 8.4 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

3rd of 15 rated gambling companies

Job description

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.

The Crown Is Yours
As an Operations Manager, you'll lead daily operations in our lottery fulfillment center, overseeing lottery ticket order processing and facility management to shape the future of Jackpocket, one of our newest and most exciting products. You'll mentor and develop your team, driving performance to meet both individual and center-wide goals while implementing best practices to ensure optimal efficiency. In this rapidly growing industry, you'll take ownership and make a direct impact to revolutionize the digital lottery courier experience for our customers.
What You'll Do
  • Lead the daily operations of the fulfillment center, including overseeing lottery ticket order processing.
  • Train, mentor, and support ongoing professional development for team members to enhance performance.
  • Establish best practice framework and standard operations procedures ensuring optimal efficiency for the fulfillment center.
  • Manage employee scheduling, timecard approvals, and ensure a safe and compliant work environment.
  • Oversee full facility management, including coordination with local lottery representatives, handling facility maintenance, and taking ownership of all facility-related issues.
  • Execute cash balance reporting and support various initiatives to support daily fulfillment center operations.
  • Regularly communicate with regional and senior management to ensure alignment.

What You'll Bring
  • Bachelor's degree or equivalent experience with at least 3 years of operations and people management experience.
  • Availability to support a continuous operation including nights, weekends, and holidays.
  • Proven ability to lead large-scale operations and improve operational processes in fast-paced, high-growth environments.
  • Strong experience in personnel management, including hiring, scheduling, team development, and performance management.
  • Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.
  • Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.
#LI-CF1
Join Our Team

We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.

The US base salary range for this full-time position is 60,400.00 USD - 75,500.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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