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Ticket Operations Manager Jobs in Lansing, MI (NOW HIRING)

Sweatpals

Product Manager Internship

Lansing, MI

... day-to-day operations for fitness professionals. You'll identify what could be better, what ... Dig into high-impact areas including experience/appointment creation, ticket transfers, co-hosting ...

Sweatpals

Product Manager Internship

Lansing, MI · On-site

... day-to-day operations for fitness professionals. You'll identify what could be better, what ... Dig into high-impact areas including experience/appointment creation, ticket transfers, co-hosting ...

SpartanNash

Customer Service Lead

Albion, MI · On-site

... the Customer Service Manager and operations to ensure that the work shifts at the front end ... ticket sales, Western Union, Ticket Master, and all other media in accordance with policies.

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Ticket Operations Manager information

See Lansing, MI salary details

$31.4K

$64.2K

$119.9K

How much do ticket operations manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for ticket operations manager in Lansing, MI is $64,213.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $78,400.00 per year, depending on experience, location, and employer.

What does a Ticket Operations Manager do?

A Ticket Operations Manager oversees the ticketing process for events, venues, or organizations. Their responsibilities include managing ticket sales, coordinating with box office staff, ensuring seamless ticket distribution, and resolving customer issues related to ticketing. They often work closely with event organizers, sales teams, and technology providers to ensure a smooth ticket buying experience for customers. Additionally, they analyze sales data, implement pricing strategies, and ensure compliance with relevant policies and regulations.

What are the key skills and qualifications needed to thrive as a Ticket Operations Manager?

To thrive as a Ticket Operations Manager, you need expertise in ticketing systems, event coordination, and strong organizational skills, typically supported by experience in event management or a related field. Familiarity with ticketing platforms like Ticketmaster, CRM software, and data reporting tools is essential. Excellent communication, leadership, and problem-solving abilities help manage staff, resolve customer issues, and streamline operations. These skills ensure efficient ticket sales, positive customer experiences, and the smooth execution of events.

How does a Ticket Operations Manager typically collaborate with other departments during major events?

A Ticket Operations Manager works closely with departments such as marketing, sales, security, and customer service to ensure events run smoothly. They coordinate with marketing to implement promotional offers, with sales to monitor ticket inventory, and with security to manage access control and prevent fraud. During major events, frequent communication and real-time problem-solving with these teams are essential to address last-minute issues and provide a seamless experience for attendees.

What is the difference between Ticket Operations Manager vs Ticketing Coordinator?

AspectTicket Operations ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues.Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities.
Required SkillsLeadership, operational management, industry knowledge, and technical skills.Customer service, communication, and basic technical understanding.
Work EnvironmentSupervisory role in event venues, ticketing offices, or online platforms.Customer-facing roles at ticket counters, call centers, or online support.

The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

What are popular job titles related to Ticket Operations Manager jobs in Lansing, MI?

For Ticket Operations Manager jobs in Lansing, MI, the most frequently searched job titles are:

What job categories do people searching Ticket Operations Manager jobs in Lansing, MI look for?

The top searched job categories for Ticket Operations Manager jobs in Lansing, MI are:

What cities near Lansing, MI are hiring for Ticket Operations Manager jobs?

Cities near Lansing, MI with the most Ticket Operations Manager job openings:

Ticket Operations Manager jobs near you
Infographic showing various Ticket Operations Manager job openings in Lansing, MI as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $64,213 per year, or $30.9 per hour.

Kitchen Manager (Saginaw Hwy)

Lansing, MI • On-site

Texas Roadhouse
Food Services and Drinking Places • 10K+ employees

5.9

Company rating: 5.9 out of 10

Based on 1,106 frontline employees who took The Breakroom Quiz

48th of 88 rated restaurants

People enjoy working here

Recommended by students

Respectful managers

Learn more about Texas Roadhouseexternal

$5.2K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to be a Roadie?

Texas Roadhouse is looking for a legendary Kitchen Manager to oversee all Back of House operations and be responsible for purchasing, receiving, preparing, and presenting all food products in a timely manner, according to established recipes, and procedures. If you have a passion for made from scratch food, apply today!

As a Kitchen Manager your responsibilities would include:

  • Supervising and overseeing the production and preparation of food in a manner consistent with established recipes and procedures
  • In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
  • Directing productivity to monitor and maintain efficient and effective food item ticket times
  • Managing performance of Back of House employees, including conducting performance evaluations, coaching, and discipline
  • Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones
  • Conducting formal line Taste & Temp checks as part of overall responsibility for inventory and safety in the kitchen
  • Overseeing the proper handling, maintenance, and storage of all items
  • Understanding, managing, and practicing safe food handling procedures
  • Managing food costs, tracking waste, and controlling kitchen labor costs
  • Directing work for Back of House employees, including setting hours and weekly schedules, and assigning tasks before, during and after open hours of the restaurant
  • Training Back of House employees on equipment maintenance and cleaning procedures
  • Reviewing applications, interviewing, and hiring or making recommendation to hire Back of House employees
  • Creating a safe, fun, and clean work environment for the staff in a manner consistent with our core values and operational goals

At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.


We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:

  • A choice of medical plans that are best in class
  • Dental and Vision Insurance
  • Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
  • Adoption Assistance
  • Short-Term and Long-Term Disability
  • Life, Accident and Critical Illness Insurance
  • Identity Theft Protection
  • Employee Assistance Program
  • Business Travel Insurance
  • 401(k) Retirement Plan
  • Flexible Spending Accounts
  • Tuition Reimbursements up to $5,250 per year
  • Monthly Profit-Sharing Program
  • Quarterly Restricted Stock Units Program
  • Many opportunities to support your community
  • Annual holiday bonus

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Employment Type: FULL_TIME

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