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Ticket Operations Assistant Jobs in Chicago, IL (NOW HIRING)

JCPenney

Operations Associate - Yorktown S/C

Lombard, IL · On-site

$15 - $18.75/hr

Executes pricing and signing - You can change ticket prices and signing on merchandise across the ... When merchandise is getting low, you assist your sales floor peers and leaders by pulling and ...

Saks OFF 5TH

Operations Associate

Chicago, IL · On-site

Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers ... Respond appropriately to customer questions, inquiries, and needs * Assist on the sales floor when ...

Saks OFF 5TH

Operations Associate

Chicago, IL · On-site

Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers ... Respond appropriately to customer questions, inquiries, and needs * Assist on the sales floor when ...

Naper Settlement

Be Seen First

Part Time: Guest Services Representative II

Naperville, IL · On-site

$22 - $26/hr

Cover front-end ticket sales for general admission sales, event ticket sales, etc. as scheduled ... Ability to adapt to changing needs and operations requirements and to remain calm, flexible and ...

Circle K Stores, Inc.

Field Assistant Auditor

Chicago, IL · On-site

$17 - $19/hr

... lottery ticket inventory and bank deposits. 5. Verify gasoline inventory by sticking tanks and ... with operational and financial procedures. 7. Works in safe manner by complying with procedures ...

Circle K

Field Assistant Auditor

Chicago, IL · On-site

$17 - $19/hr

... lottery ticket inventory and bank deposits. 5. Verify gasoline inventory by sticking tanks and ... with operational and financial procedures. 7. Works in safe manner by complying with procedures ...

Aurelius Systems

Executive Assistant

Mundelein, IL · On-site

Where our Operations Specialist owns the hardware floor and physical operations, this role owns the ... You see a broken process and fix it instead of filing a ticket. When a founder calls at 10pm ...

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Ticket Operations Assistant information

See Chicago, IL salary details

$11

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$31

How much do ticket operations assistant jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for ticket operations assistant in Chicago, IL is $20.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $23.03 per hour, depending on experience, location, and employer.

What does a ticket operations assistant do?

A Ticket Operations Assistant is responsible for supporting the day-to-day operations related to ticket sales and distribution for events, such as concerts, sports games, or theater performances. Their duties typically include processing ticket orders, assisting customers with inquiries, maintaining accurate ticketing records, and helping with the setup and breakdown of ticketing areas. They work closely with box office staff and event organizers to ensure a smooth ticketing experience for attendees.

What are the typical daily responsibilities of a ticket operations assistant in a sports or entertainment venue?

As a Ticket Operations Assistant, your daily responsibilities typically include processing ticket orders, assisting with will-call and box office operations, resolving customer issues, and managing ticketing software systems. You will often coordinate with event staff, marketing, and security teams to ensure smooth entry for guests and efficient ticket distribution. This role requires attention to detail, strong communication skills, and the ability to adapt quickly to changing event needs or high-volume periods such as event days or on-sales.

What are the key skills and qualifications needed to thrive as a ticket operations assistant, and why are they important?

To thrive as a Ticket Operations Assistant, you need strong organizational skills, attention to detail, and a background in customer service or business administration. Familiarity with ticketing software (like Ticketmaster or Tessitura), point-of-sale systems, and basic office software is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you deliver a positive customer experience. These skills ensure efficient ticket processing, accurate record-keeping, and smooth event operations, all of which are crucial for customer satisfaction and organizational success.

What are the most commonly searched types of Ticket Operations jobs in Chicago, IL?

The most popular types of Ticket Operations jobs in Chicago, IL are:

What are popular job titles related to Ticket Operations Assistant jobs in Chicago, IL?

For Ticket Operations Assistant jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Ticket Operations Assistant jobs in Chicago, IL look for?

The top searched job categories for Ticket Operations Assistant jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Ticket Operations Assistant jobs?

Cities near Chicago, IL with the most Ticket Operations Assistant job openings:

Ticket Operations Assistant jobs near you

Operations Associate - Yorktown S/C

JCPenney

Lombard, IL • On-site

$15 - $18.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

JCPenney rating

5.6

Company rating: 5.6 out of 10

Based on 677 frontline employees who took The Breakroom Quiz

14th of 21 rated department stores

Job description

Operations Associate

The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with a team to perform functions prior to store opening.

Primary Responsibilities:
  • Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you.
  • Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone!
  • Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.
  • Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.
  • Backroom standards: You keep the stockroom safe, clean, and organized.
  • Omnichannel: You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.
  • Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.
  • Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes.
Core Competencies & Accomplishments:
  • Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
  • Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
  • Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
  • Work experience- 1-2 years retail experience

At this time, JCPenney does not anticipate closing this job opportunity.

What you get:

If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

About JCPenney:

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement.

Pay Range USD $15.00/Hr -USD $18.75/Hr.

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