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Ticket Office Assistant Jobs (NOW HIRING)

Profile Mountain Holdings dba Conway Scenic Railroad

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Ticket Office Manager

Rochester, NH · On-site

$20/hr

... -Assist the sales manager with greeting and helping the groups board the train. -Complete any other tasks assigned to you by your supervisor and be all around team player. Ticket Office Manager:

Brigham Young University

Ticket Office Clerk

Provo, UT · On-site

$14/hr

We take an active role in the University's Mission: "To assist individuals in their quest for ... Ticket Office Clerk This position supports ticket sales and customer service for a wide range of ...

Brigham Young University

Ticket Office Clerk

Provo, UT · On-site

$14/hr

We take an active role in the University's Mission: "To assist individuals in their quest for ... Ticket Office Clerk This position supports ticket sales and customer service for a wide range of ...

Wynn Resorts

Ticket Office Agent

Las Vegas, NV · On-site

Reporting to the Ticket Office Supervisor, the Ticket Office Cashier will be required to: * Provide ... Process phone and in person ticket orders by utilizing a computerized ticketing system. * Assist ...

ASM Global

Ticket Seller

Fishers, IN · On-site

Process single ticket sales at the ticket office and assist with group sales when requested. * Professionally, efficiently, and courteously answers patron's questions concerning prices, availability ...

CSU Northridge

Ticket Office Lead (Pool)

Northridge, OH · On-site

$20.57 - $29.37/hr

Major Duties Under general supervision, The Ticket Office Lead will assist the Ticket Office Supervisor in all phases of ticket office operations. The incumbent oversees and provides instruction to ...

Alyeska Resort

Ticket Office Clerk

Girdwood, AK · On-site

$18/hr

What You'll Do As a Ticket Office Clerk you are often the first person at Alyeska Resort that ... Knowledge of the mountain emergency operating plan and the ability to assist when the plan is ...

Alyeska Resort

Ticket Office Clerk

Girdwood, AK · On-site

$18/hr

What You'll Do As a Ticket Office Clerk you are often the first person at Alyeska Resort that ... Knowledge of the mountain emergency operating plan and the ability to assist when the plan is ...

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Ticket Office Assistant information

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How much do ticket office assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for ticket office assistant in the United States is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.15 per hour, depending on experience, location, and employer.

What are some common challenges faced by ticket office assistants, and how can they be managed effectively?

Ticket Office Assistants often encounter challenges such as handling high volumes of customer inquiries during peak times, managing last-minute ticket changes, and addressing customer concerns promptly. Staying organized, utilizing ticketing software efficiently, and maintaining clear communication with both customers and team members are key strategies for managing these challenges. Being adaptable and patient, especially during busy periods or when resolving issues, helps ensure a smooth ticketing experience for all parties involved.

What are the key skills and qualifications needed to thrive as a ticket office assistant, and why are they important?

To thrive as a Ticket Office Assistant, you need strong customer service abilities, basic math skills, and familiarity with point-of-sale (POS) systems, often supported by a high school diploma or equivalent. Proficiency in ticketing software, cash handling, and sometimes knowledge of event scheduling systems is commonly required. Attention to detail, effective communication, and the ability to stay calm under pressure are valuable soft skills for this role. These skills ensure accurate transactions, positive customer experiences, and smooth ticketing operations during busy event periods.

What is the difference between Ticket Office Assistant vs Customer Service Representative?

AspectTicket Office AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require basic cash handling or ticketing system trainingHigh school diploma; customer service training often preferred
Work EnvironmentTicket booths, theaters, sports venues, transportation hubsCall centers, retail stores, service desks
Employer & Industry UsageEntertainment, transportation, sports industriesRetail, hospitality, telecommunications
Common Search & ComparisonTicket Office Assistant vs Customer Service Representative

The Ticket Office Assistant primarily works in entertainment or transportation venues, focusing on ticket sales and customer inquiries. In contrast, a Customer Service Representative works across various industries, providing general customer support. While both roles require strong communication skills and basic certifications, their work environments and specific duties differ significantly.

What is a ticket office assistant?

Ticket Office Assistants are professionals who work at venues such as theaters, sports arenas, or event centers to help customers purchase tickets, provide information about events, and resolve ticketing issues. Their duties often include handling cash or electronic payments, answering questions about seating and event schedules, and maintaining accurate records of ticket sales. They play a key role in ensuring a smooth and positive experience for event-goers by delivering friendly and efficient customer service.

What cities are hiring for Ticket Office Assistant jobs?

Cities with the most Ticket Office Assistant job openings:

What are the most commonly searched types of Ticket Office jobs?

The most popular types of Ticket Office jobs are:

What states have the most Ticket Office Assistant jobs?

States with the most job openings for Ticket Office Assistant jobs include:

Ticket Office Assistant jobs near you
Infographic showing various Ticket Office Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution, with an average salary of $39,385 per year, or $18.9 per hour.

Student Worker - Athletics Ticket Office (Work-Study)

Mount St. Mary's University

Emmitsburg, MD • On-site

Part-time

Posted 20 days ago

Job description

Position Title:
Student Worker - Athletics Ticket Office (Work-Study)
Job Description:
The Athletics Ticket Office Work-Study Student Assistant provides outstanding customer service while supporting the daily operations of the Athletics Ticket Office. This position assists with ticket sales, game-day operations, customer inquiries, and administrative tasks to ensure a positive experience for fans, students, alumni, and guests. Student employees serve as ambassadors for the Athletics Department by demonstrating professionalism, reliability, and excellent customer service.
Essential Duties and Responsibilities
  • Sell tickets for athletic events using the department's ticketing system.
  • Process cash, credit card, and electronic payments accurately.
  • Assist customers in person, by phone, and via email with ticket purchases, event information, and seating questions.
  • Support game-day ticket operations, including will-call distribution, ticket scanning, and customer assistance.
  • Help organize and stock ticket office supplies.
  • Follow NCAA, conference, university, and Athletics Department policies and procedures.
  • Perform other duties as assigned by the Ticket Office staff.

Qualifications
  • Eligible for Federal Work-Study employment.
  • Strong communication and interpersonal skills.
  • Excellent customer service and problem-solving abilities.
  • Basic computer proficiency, including Microsoft Office and email.
  • Ability to learn ticketing software and point-of-sale systems.
  • Strong attention to detail and ability to handle confidential information.
  • Dependable, punctual, and able to work independently and as part of a team.

Salary and Hours
  • Students are paid the current minimum wage for Maryland.
  • Students will work a total of eight (8) hours per week.

Full Time/Part Time:
Part time

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