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Ticket Office Assistant Jobs (NOW HIRING)

Brigham Young University

Ticket Office Clerk

Provo, UT · On-site

$14/hr

We take an active role in the University's Mission: "To assist individuals in their quest for ... Ticket Office Clerk This position supports ticket sales and customer service for a wide range of ...

CSU Northridge

Ticket Office Lead (Pool)

Northridge, OH · On-site

$20.57 - $29.37/hr

Major Duties Under general supervision, The Ticket Office Lead will assist the Ticket Office Supervisor in all phases of ticket office operations. The incumbent oversees and provides instruction to ...

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Ticket Office Assistant information

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How much do ticket office assistant jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for ticket office assistant in the United States is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.15 per hour, depending on experience, location, and employer.

What is the highest paying administrative assistant job?

The highest paying administrative assistant roles are often executive assistants or administrative managers, with salaries exceeding $70,000 annually in some cases. These positions typically require advanced skills, experience, and sometimes specialized certifications, and they often support high-level executives or manage multiple departments.

What are the duties of a ticket office?

A Ticket Office Assistant is responsible for selling tickets, providing customer service, handling cash and electronic payments, and answering inquiries about events or transportation. They may also assist with seating arrangements, manage reservations, and ensure the ticketing area remains organized and welcoming.

What are some common challenges faced by Ticket Office Assistants, and how can they be managed effectively?

Ticket Office Assistants often encounter challenges such as handling high volumes of customer inquiries during peak times, managing last-minute ticket changes, and addressing customer concerns promptly. Staying organized, utilizing ticketing software efficiently, and maintaining clear communication with both customers and team members are key strategies for managing these challenges. Being adaptable and patient, especially during busy periods or when resolving issues, helps ensure a smooth ticketing experience for all parties involved.

What jobs pay $700 a day?

For a Ticket Office Assistant, earning $700 a day is uncommon as it typically involves hourly wages or salaries below that amount. High daily earnings are more often associated with specialized roles such as consultants, freelance professionals, or contractors in fields like IT, finance, or consulting, which may require advanced skills, certifications, or extensive experience. Most entry-level or customer service roles, including ticketing positions, do not reach this daily earning level without additional bonuses or overtime.

What are the key skills and qualifications needed to thrive as a Ticket Office Assistant, and why are they important?

To thrive as a Ticket Office Assistant, you need strong customer service abilities, basic math skills, and familiarity with point-of-sale (POS) systems, often supported by a high school diploma or equivalent. Proficiency in ticketing software, cash handling, and sometimes knowledge of event scheduling systems is commonly required. Attention to detail, effective communication, and the ability to stay calm under pressure are valuable soft skills for this role. These skills ensure accurate transactions, positive customer experiences, and smooth ticketing operations during busy event periods.

What is the difference between Ticket Office Assistant vs Customer Service Representative?

AspectTicket Office AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require basic cash handling or ticketing system trainingHigh school diploma; customer service training often preferred
Work EnvironmentTicket booths, theaters, sports venues, transportation hubsCall centers, retail stores, service desks
Employer & Industry UsageEntertainment, transportation, sports industriesRetail, hospitality, telecommunications
Common Search & ComparisonTicket Office Assistant vs Customer Service Representative

The Ticket Office Assistant primarily works in entertainment or transportation venues, focusing on ticket sales and customer inquiries. In contrast, a Customer Service Representative works across various industries, providing general customer support. While both roles require strong communication skills and basic certifications, their work environments and specific duties differ significantly.

What are Ticket Office Assistants?

Ticket Office Assistants are professionals who work at venues such as theaters, sports arenas, or event centers to help customers purchase tickets, provide information about events, and resolve ticketing issues. Their duties often include handling cash or electronic payments, answering questions about seating and event schedules, and maintaining accurate records of ticket sales. They play a key role in ensuring a smooth and positive experience for event-goers by delivering friendly and efficient customer service.

How to get a job as an airline ticket agent?

To become an airline ticket agent, candidates typically need a high school diploma or equivalent and customer service experience. Training is usually provided on the job, and proficiency with reservation systems like Sabre or Amadeus is beneficial. Strong communication skills and the ability to work flexible hours are also important for this role.
What cities are hiring for Ticket Office Assistant jobs? Cities with the most Ticket Office Assistant job openings:
What are the most commonly searched types of Ticket Office jobs? The most popular types of Ticket Office jobs are:
What states have the most Ticket Office Assistant jobs? States with the most job openings for Ticket Office Assistant jobs include:
Ticket Office Assistant jobs near you
Infographic showing various Ticket Office Assistant job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, 1% Temporary, and 1% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $39,385 per year, or $18.9 per hour.
Ticket Office Intern

Ticket Office Intern

The University Of Iowa

Iowa City, IA

$14.75 - $19.50/hr

Other

Medical, Life, Retirement

Posted 4 days ago

University Of Iowa rating

6.8

Company rating: 6.8 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

415th of 544 rated colleges and universities

Job description

The University of Iowa Department of Athletics seeks applications for a Ticket Office Intern. This is a full-time (temporary, PZ04 intern, and FLSA nonexempt) for one year, with the opportunity to be extended to two years determined by performance and departmental need. The University of Iowa is an NCAA Division I institution and a member of the Big Ten Conference. The Department of Athletics manages 22 varsity sports programs and related events with a workforce of approximately 250 regular employees and 300 temporary employees. Athletics is a people-centric organization that operates under a "Win. Graduate. Do It Right." philosophy. For more information regarding Athletics, please click here.

Responsibilities: 

  • Supervise student staff
  • Test all ticket office windows prior to all home events (test printers, computers, ticket stock, all IT equipment)
  • Assist in day-to-day operations of the ticket office
  • Responsible for scheduling student staff for game days for all ticketed sports
  • Assist with any game day events as needed throughout the fall/winter/spring sports.
  • Handle any customer service issues on game days and over the phone.
  • Confirm all student batches are closed out correctly and/or handle any discrepancies
  • Provide manage level support for all phases of the ticket office in the absence of the ticket managers.
  • Set a good example to all student staff in providing good customer service to all fans
  • Responsible for updating Microsoft teams in order to keep all student staff informed
  • Creating Seller Sheets for all ticket staff
  • Other duties as assigned by ticket manager

Benefits Highlights: The University of Iowa is a Big Ten, nationally ranked research university with 30,000 students located in Iowa City. A vibrant community boasting excellent public schools, safe, comfortable neighborhoods, affordable housing, a highly educated population, and numerous cultural, recreational, and sporting opportunities and events contribute to the Iowa City area frequently appearing high on the best-places-to-live listings. Go to "Working at Iowa" to learn more.

Required qualifications: 

  • Bachelor's degree (or international equivalent) in athletic administration, marketing, or related field or equivalent combination of education and experience;
  • Excellent oral and written communication skills;
  • Ability to work effectively with individuals from a variety of backgrounds and perspectives, demonstrating strong interpersonal skills and ability to build trusting relationships; 
  • Working knowledge of and ability to:
    • Utilize basic office support software (word processing, email, presentation software and spreadsheets) 
    • Operate effectively within a highly regulated team environment.
  • Ability to work 40 hours per week which may include evening, weekend, and holiday hours. 

Desired qualifications:

  • Basic knowledge and understanding of the professionalism and intensity necessary to successfully contribute to Division I athletics program;
  • Demonstrates the ability to provide excellent Customer Service. 
  • Experience with Paciolian Ticketing Software.

Application Process:  Visit our website at http://jobs.uiowa.edu and search for keywords "Ticket Office". Only applications submitted at https://jobs.uiowa.edu will be accepted. 

  • Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. 
  • Applicants must upload a resume and cover letter and mark them as a relevant file to the submission. Applications without both a cover letter and resume will be considered incomplete and ineligible for consideration. 
  • Successful candidates will be subject to a credential/education verification and criminal background check and be required to self-disclose any conviction history. 
  • Five professional references will be requested at a later step in the recruitment process. 
  • As a part of the University of Iowa's review of your application and consistent with its policies and practices, the University may access and/or view information about you that is job-related and publicly available on the internet, including but not limited to information on social media sites. The access, viewing and/or use of such information is governed by the University's Policy on Human Rights, as well as state and federal law.
  • For questions or additional information, please contact athletics tanner-erwin@uiowa.edu.

About Iowa: 

  • Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success. 
  • Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance. 
  • Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation. 
  • Join us in making a difference at a leading Big Ten university and premier public research institution. 
Additional Information
  • Classification Title: Ticketing Coordinator
  • Appointment Type: Professional and Scientific
  • Schedule: Full-time
  • Work Modality Options: On Campus
Compensation
  • Pay Level: 00
  • Starting Salary Minimum: 16
Contact Information
  • Organization: Athletics
  • Contact Name: Tanner Erwin
  • Contact Email: tanner-erwin@uiowa.edu

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