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Ticket Office Assistant Jobs (NOW HIRING)

Brigham Young University

Ticket Office Clerk

Provo, UT · On-site

$14/hr

We take an active role in the University's Mission: "To assist individuals in their quest for ... Ticket Office Clerk This position supports ticket sales and customer service for a wide range of ...

Wynn Resorts

Ticket Office Agent

Las Vegas, NV

Reporting to the Ticket Office Supervisor, the Ticket Office Cashier will be required to: * Provide ... Process phone and in person ticket orders by utilizing a computerized ticketing system. * Assist ...

Wynn Resorts

Ticket Office Agent

Las Vegas, NV · On-site

Company Description Reporting to the Ticket Office Supervisor, the Ticket Office Cashier will be ... Process phone and in person ticket orders by utilizing a computerized ticketing system. * Assist ...

CSU Northridge

Ticket Office Lead (Pool)

Northridge, OH

$20.57 - $29.37/hr

Major Duties Under general supervision, The Ticket Office Lead will assist the Ticket Office Supervisor in all phases of ticket office operations. The incumbent oversees and provides instruction to ...

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How much do ticket office assistant jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for ticket office assistant in the United States is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.15 per hour, depending on experience, location, and employer.

What are some common challenges faced by Ticket Office Assistants, and how can they be managed effectively?

Ticket Office Assistants often encounter challenges such as handling high volumes of customer inquiries during peak times, managing last-minute ticket changes, and addressing customer concerns promptly. Staying organized, utilizing ticketing software efficiently, and maintaining clear communication with both customers and team members are key strategies for managing these challenges. Being adaptable and patient, especially during busy periods or when resolving issues, helps ensure a smooth ticketing experience for all parties involved.

What are the key skills and qualifications needed to thrive as a Ticket Office Assistant, and why are they important?

To thrive as a Ticket Office Assistant, you need strong customer service abilities, basic math skills, and familiarity with point-of-sale (POS) systems, often supported by a high school diploma or equivalent. Proficiency in ticketing software, cash handling, and sometimes knowledge of event scheduling systems is commonly required. Attention to detail, effective communication, and the ability to stay calm under pressure are valuable soft skills for this role. These skills ensure accurate transactions, positive customer experiences, and smooth ticketing operations during busy event periods.

What is the difference between Ticket Office Assistant vs Customer Service Representative?

AspectTicket Office AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require basic cash handling or ticketing system trainingHigh school diploma; customer service training often preferred
Work EnvironmentTicket booths, theaters, sports venues, transportation hubsCall centers, retail stores, service desks
Employer & Industry UsageEntertainment, transportation, sports industriesRetail, hospitality, telecommunications
Common Search & ComparisonTicket Office Assistant vs Customer Service Representative

The Ticket Office Assistant primarily works in entertainment or transportation venues, focusing on ticket sales and customer inquiries. In contrast, a Customer Service Representative works across various industries, providing general customer support. While both roles require strong communication skills and basic certifications, their work environments and specific duties differ significantly.

What are Ticket Office Assistants?

Ticket Office Assistants are professionals who work at venues such as theaters, sports arenas, or event centers to help customers purchase tickets, provide information about events, and resolve ticketing issues. Their duties often include handling cash or electronic payments, answering questions about seating and event schedules, and maintaining accurate records of ticket sales. They play a key role in ensuring a smooth and positive experience for event-goers by delivering friendly and efficient customer service.
What cities are hiring for Ticket Office Assistant jobs? Cities with the most Ticket Office Assistant job openings:
What are the most commonly searched types of Ticket Office jobs? The most popular types of Ticket Office jobs are:
What states have the most Ticket Office Assistant jobs? States with the most job openings for Ticket Office Assistant jobs include:
Ticket Office Assistant jobs near you
Infographic showing various Ticket Office Assistant job openings in the United States as of June 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $39,385 per year, or $18.9 per hour.
Ticket Office Clerk

Ticket Office Clerk

Brigham Young University

Provo, UT • On-site

$14/hr

Part-time

Posted yesterday

Brigham Young University rating

7.5

Company rating: 7.5 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

263rd of 535 rated colleges and universities

Job description

Why Work at BYU
As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life."
Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth-all situated within a beautiful and historic campus-make it hard to imagine a more inspiring place to work.
Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints.
Ticket Office Clerk
This position supports ticket sales and customer service for a wide range of campus sporting and fine arts events. The role is primarily phone-based, assisting customers as they purchase tickets online, while also responding to emails and text messages during office hours. Additional shifts take place during evening events, providing in-person customer service and ticket sales at event venues.
Note: This is a part-time position (17.5) hours per week.
What you'll do in this position:
  • Sell tickets and assist customers with online purchases for athletic and fine arts events
  • Provide friendly, professional customer support via phone, email, and text
  • Work event shifts that include in-person customer service and ticket sales
  • Enjoy working with people and delivering excellent customer experiences
  • Think logically and solve problems efficiently
  • Maintain a flexible schedule, including office shifts between 9:30 a.m. and 5:00 p.m. and evening event hours
  • Work at multiple locations, including the Marriott Center, the Music Building, and other ticket office outlets during events

What qualifies you for this role:
Required
  • A firm commitment to the mission of BYU

Preferred
  • One year of box office experience

What we offer in return:
This position comes with fantastic benefits, including:
  • Employee assistance program, available to the employee and all members of their household
  • Access to the library
  • Free on-campus parking
  • Free UTA pass
  • Discounts at the BYU Store and for many events at BYU

Typical Starting Pay: $14 per hour
The actual compensation offered will take into consideration internal equity and may vary based on the candidate's job-related experience, knowledge, skills, and other relevant factors. Candidates with very significant work-related experience may receive an offer higher than the posted typical range.
**If the job doesn't have a post-end date, the job could close at any time on any day**
Required Documents:
All Staff positions require a resume.
Refer to the Job Posting for any additional required documents.
Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.
Brigham Young University is an equal opportunity employer, including disability and protected veteran status.
Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!

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