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Ticket Office Assistant Jobs in Raleigh, NC (NOW HIRING)

Town of Wake Forest

PT Event Staff

Wake Forest, NC

$12.66/hr

For example, you may assist the Box Office with ticket sales and answering the phone. Ability to establish and maintain effective working relationships with others. Minimum Qualifications The Town of ...

Town of Wake Forest, NC

PT Event Staff

Wake Forest, NC · On-site

$12.66/hr

For example, you may assist the Box Office with ticket sales and answering the phone. * Ability to establish and maintain effective working relationships with others. Minimum Qualifications The Town ...

ExtraHop

Support Engineer I - Raleigh, NC

Raleigh, NC · On-site

... * Assist with the initial stages of ticket handling and escalate when necessary. * Work ... Attend regular "in-office" meetings (limited to no more than monthly) and annual in-office training ...

Leader Communications Inc

Customer Service Agents

Raleigh, NC · On-site

$13.75 - $18.50/hr

... and Trademark Office (USPTO). These roles are critical in maintaining Tier I and Tier II ... Create service desk tickets utilizing ticketing software and ensure proper ticket escalation and ...

21c Museum Hotels

Bell / Valet Attendant

Durham, NC · On-site

$13.50 - $18/hr

Front Office Manager/Rooms Manager General Purpose: Under general supervision, provides porter and ... Valets offer to park guest's vehicle and give claim ticket. * Assists departing guests by ...

AccorHotel

Bell / Valet Attendant

Durham, NC · On-site

$13.50 - $18/hr

Front Office Manager/Rooms Manager General Purpose: Under general supervision, provides porter and ... Valets offer to park guest's vehicle and give claim ticket. * Assists departing guests by ...

AccorHotel

Bell / Valet Attendant

Durham, NC · On-site

$13.50 - $18/hr

Front Office Manager/Rooms Manager General Purpose: Under general supervision, provides porter and ... Valets offer to park guest's vehicle and give claim ticket. * Assists departing guests by ...

Five Guys Burgers and Fries

General Manager

Cary, NC · On-site

$65K - $70K/yr

Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ... Build and coach Shift Leaders and Assistant Managers * Create a culture of accountability, energy ...

Five Guys

General Manager

Chapel Hill, NC · On-site

Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ... Build and coach Shift Leaders and Assistant Managers * Create a culture of accountability, energy ...

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All JobsTicket Office JobsTicket Office Assistant JobsTicket Office Assistant Jobs in Raleigh, NC

Ticket Office Assistant information

See Raleigh, NC salary details

$9

$18

$24

How much do ticket office assistant jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for ticket office assistant in Raleigh, NC is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.58 per hour, depending on experience, location, and employer.

What are some common challenges faced by ticket office assistants, and how can they be managed effectively?

Ticket Office Assistants often encounter challenges such as handling high volumes of customer inquiries during peak times, managing last-minute ticket changes, and addressing customer concerns promptly. Staying organized, utilizing ticketing software efficiently, and maintaining clear communication with both customers and team members are key strategies for managing these challenges. Being adaptable and patient, especially during busy periods or when resolving issues, helps ensure a smooth ticketing experience for all parties involved.

What are the key skills and qualifications needed to thrive as a ticket office assistant, and why are they important?

To thrive as a Ticket Office Assistant, you need strong customer service abilities, basic math skills, and familiarity with point-of-sale (POS) systems, often supported by a high school diploma or equivalent. Proficiency in ticketing software, cash handling, and sometimes knowledge of event scheduling systems is commonly required. Attention to detail, effective communication, and the ability to stay calm under pressure are valuable soft skills for this role. These skills ensure accurate transactions, positive customer experiences, and smooth ticketing operations during busy event periods.

What is the difference between Ticket Office Assistant vs Customer Service Representative?

AspectTicket Office AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require basic cash handling or ticketing system trainingHigh school diploma; customer service training often preferred
Work EnvironmentTicket booths, theaters, sports venues, transportation hubsCall centers, retail stores, service desks
Employer & Industry UsageEntertainment, transportation, sports industriesRetail, hospitality, telecommunications
Common Search & ComparisonTicket Office Assistant vs Customer Service Representative

The Ticket Office Assistant primarily works in entertainment or transportation venues, focusing on ticket sales and customer inquiries. In contrast, a Customer Service Representative works across various industries, providing general customer support. While both roles require strong communication skills and basic certifications, their work environments and specific duties differ significantly.

What is a ticket office assistant?

Ticket Office Assistants are professionals who work at venues such as theaters, sports arenas, or event centers to help customers purchase tickets, provide information about events, and resolve ticketing issues. Their duties often include handling cash or electronic payments, answering questions about seating and event schedules, and maintaining accurate records of ticket sales. They play a key role in ensuring a smooth and positive experience for event-goers by delivering friendly and efficient customer service.

What cities near Raleigh, NC are hiring for Ticket Office Assistant jobs?

Cities near Raleigh, NC with the most Ticket Office Assistant job openings:

Ticket Office Assistant jobs near you
Infographic showing various Ticket Office Assistant job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution, with an average salary of $38,285 per year, or $18.4 per hour.

Ticket Office Operations Assistant

NCSU

Raleigh, NC • On-site

Part-time

Re-posted 2 days ago

North Carolina State University rating

6.8

Company rating: 6.8 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

458th of 618 rated colleges and universities

Job description

Position Information
Posting Number PG192803TM Position Number 10SWH003 Position Type Temporary Essential Job Duties
The NC State Athletics Ticket Office is a division of the Athletic Department at NC State University and is responsible for all ticket operations at sporting events hosted by NC State Athletics. Ticket operations include the following sports: football, men's and women's basketball, volleyball, baseball, softball, wrestling, and gymnastics. Ticket Office employees will be responsible for providing assistance to the ticket office and its customers on game days. They will be handling customer inquiries, the distribution of event tickets, and other tasks as needed.
Part-time Ticket Office employees will learn how to use the Paciolan Ticketing System for walk-up sales on the day of the game. Part-time employees will work home NC State sports events. Work schedules are flexible and can be coordinated with the part-time employee supervisor.
Is Time Limited No If Yes, Appointment Length Wolfpack Perks and Benefits
Department Information
Job City & State Raleigh, NC Department Athletics - Ticket Office
System Information
Classification Title Temporary-Clerical Working Title Ticket Office Operations Assistant

What North Carolina State University employees say

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About North Carolina State University

Sourced by ZipRecruiter

North Carolina State University (NCSU), located in Raleigh, NC, US, is a leading educational institution with a strong emphasis on research, academics, and public service. Established in 1887, NCSU operates in the education industry and endeavors to foster student success, and promote economic development by providing high-quality, affordable education, and conducting groundbreaking research across a variety of disciplines. With more than 100 majors, its academic offerings range from undergraduates to postgraduates along with doctoral studies - in various fields like engineering, natural resources, humanities, and social sciences. NCSU is firmly anchored on the core values of respect, responsibility, integrity, and innovation. Its mission is to create economic, societal, and intellectual prosperity for the people of North Carolina and the nation.

Industry

Colleges, universities, and professional schools

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1887

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