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Ticket Office Assistant Jobs in Raleigh, NC (NOW HIRING)

Five Guys

General Manager

Cary, NC · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ... Build and coach Shift Leaders and Assistant Managers * Create a culture of accountability, energy ...

Five Guys

General Manager

Raleigh, NC · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ... Build and coach Shift Leaders and Assistant Managers * Create a culture of accountability, energy ...

ADTRAV Travel Management

Group Air Agent - Dedicated

Raleigh, NC · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Book and ticket air travel for groups up to 4,000 travelers on a dedicated account, which includes ... Maintain sufficient account knowledge to assist clients without delay. * Research and coordinate ...

ADTRAV Travel Management

Group Air Agent - Dedicated

Raleigh, NC · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Book and ticket air travel for groups up to 4,000 travelers on a dedicated account, which includes ... Maintain sufficient account knowledge to assist clients without delay. * Research and coordinate ...

Eckerd Connects

Accounting Clerk II

Kittrell, NC · On-site

$18.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... office and the customer. * Audit the output of the accounts payable and cashier functions ... ticket revenues, employee advance returns, Student Government Association receipts, etc.) * Assist ...

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Showing results 41-60

All JobsTicket Office JobsTicket Office Assistant JobsTicket Office Assistant Jobs in Raleigh, NC

Ticket Office Assistant information

See Raleigh, NC salary details

$9

$18

$24

How much do ticket office assistant jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for ticket office assistant in Raleigh, NC is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.58 per hour, depending on experience, location, and employer.

What are some common challenges faced by ticket office assistants, and how can they be managed effectively?

Ticket Office Assistants often encounter challenges such as handling high volumes of customer inquiries during peak times, managing last-minute ticket changes, and addressing customer concerns promptly. Staying organized, utilizing ticketing software efficiently, and maintaining clear communication with both customers and team members are key strategies for managing these challenges. Being adaptable and patient, especially during busy periods or when resolving issues, helps ensure a smooth ticketing experience for all parties involved.

What are the key skills and qualifications needed to thrive as a ticket office assistant, and why are they important?

To thrive as a Ticket Office Assistant, you need strong customer service abilities, basic math skills, and familiarity with point-of-sale (POS) systems, often supported by a high school diploma or equivalent. Proficiency in ticketing software, cash handling, and sometimes knowledge of event scheduling systems is commonly required. Attention to detail, effective communication, and the ability to stay calm under pressure are valuable soft skills for this role. These skills ensure accurate transactions, positive customer experiences, and smooth ticketing operations during busy event periods.

What is the difference between Ticket Office Assistant vs Customer Service Representative?

AspectTicket Office AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require basic cash handling or ticketing system trainingHigh school diploma; customer service training often preferred
Work EnvironmentTicket booths, theaters, sports venues, transportation hubsCall centers, retail stores, service desks
Employer & Industry UsageEntertainment, transportation, sports industriesRetail, hospitality, telecommunications
Common Search & ComparisonTicket Office Assistant vs Customer Service Representative

The Ticket Office Assistant primarily works in entertainment or transportation venues, focusing on ticket sales and customer inquiries. In contrast, a Customer Service Representative works across various industries, providing general customer support. While both roles require strong communication skills and basic certifications, their work environments and specific duties differ significantly.

What is a ticket office assistant?

Ticket Office Assistants are professionals who work at venues such as theaters, sports arenas, or event centers to help customers purchase tickets, provide information about events, and resolve ticketing issues. Their duties often include handling cash or electronic payments, answering questions about seating and event schedules, and maintaining accurate records of ticket sales. They play a key role in ensuring a smooth and positive experience for event-goers by delivering friendly and efficient customer service.

What cities near Raleigh, NC are hiring for Ticket Office Assistant jobs?

Cities near Raleigh, NC with the most Ticket Office Assistant job openings:

Ticket Office Assistant jobs near you
Infographic showing various Ticket Office Assistant job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution, with an average salary of $38,285 per year, or $18.4 per hour.

Systems Accountant/Access & Resource Coordinator (ARC)

School of Government Services

Chapel Hill, NC • Hybrid

$65K - $75K/yr

Full-time

Re-posted 14 days ago

Job description

Full-time, benefits earning position
Salary range: $65,000 - $75,000
Position Summary
This position will be eligible for a hybrid work arrangement that includes a partially remote work location. Must be able to report onsite in Chapel Hill, NC.
The Systems Accountant / Access Request Coordinator (ARC) plays a key role in advancing the mission of ServiceFirst, Carolina’s initiative focused on operational efficiency, strategic cost‑savings, and excellence in administrative service delivery. As part of the ServiceFirst Administrative Finance Group, this position supports several high‑impact organizations within Finance and Operations, The Chancellor’s Office, and The Office of University Counsel—a combined portfolio of approximately 2,000 employees and more than $500 million in state appropriations, F amp;A (overhead) receipts, institutional trust funds, grants, endowments, and cost‑recovery operations. The position serves as the primary point of contact for Financial Systems Access across these divisions.
The Systems Accountant / ARC supports the organization’s financial and HR systems by managing access, maintaining security controls, optimizing workflows, and serving as a technical resource for reporting, automation, and process improvement. This role bridges Finance, HR, and IT, ensuring system integrity, compliance, and efficient service delivery. The position also provides advanced analytical support using Excel, Power BI, SQL, and AI tools.
The selected candidate will be employed by the School of Government Services (SOG Services), but their work location and reporting responsibilities will be at the F amp;O Finance Shared Services. SOG Services assists faculty and staff at the UNC School of Government in carrying out its important mission: to improve the lives of North Carolinians by engaging in practical scholarship that helps public officials and citizens understand and improve state and local government. As a nonprofit organization and an official affiliated entity of the University of North Carolina at Chapel Hill, SOG Services also contributes to advancing UNC-Chapel Hill’s broader mission of academic excellence, research, and public service.
Essential Duties amp; Responsibilities
Access Management amp; Security
  • Manage system access for Finance and HR in alignment with ServiceFirst standards.
  • Conduct regular audits of system security, workflow permissions, and P‑Card access across Finance and HR.
  • Develop and maintain position‑based access models to ensure consistent and appropriate system permissions.
  • Create and manage processes for removing access for terminated employees, including coordination with HR notifications.
  • Process and validate access request forms, including Customer Billing Management System access requests.
  • Assist customers with required documentation and serve as the primary business contact for access‑related questions.
Systems Administration amp; Process Ownership:
  • Manage the Source Create process and ensure accuracy of system setup.
  • Oversee the Department Change Tree process, including updates to the organizational chart.
  • Enter and maintain Payroll Retroactive Transactions as required.
  • Maintain documentation of business processes and manage website content to ensure customers have current, accurate guidance.
Reporting, Analytics, and Technical Support:
  • Serve as an advanced resource for Excel, Power BI, SQL, and VBA to support financial and operational reporting.
  • Assist departments with metrics, including service data submissions and ticket‑to‑closure timelines.
  • Help define and maintain service level standards, including criteria for appropriate ticket closure.
  • Support the development, maintenance, and optimization of reports generated through the university’s Service Delivery platform.
Continuous Improvement amp; Innovation:
  • Explore, learn, and assist with the development of AI‑driven tools and automations to improve business processes.
  • Identify opportunities to streamline workflows, enhance data accuracy, and reduce manual effort.
  • Collaborate with Finance, HR, and IT to implement system improvements and ensure alignment with organizational needs.
Minimum Qualifications (Knowledge, Skills, Abilities)
  • Bachelor’s with 2-4 years’ experience in accounting, finance, or a information technology, with demonstrated progression in responsibilities.
  • Experience with financial or HR systems, access management, or workflow administration.
  • Strong understanding of internal controls, security principles, and audit practices.
  • Advanced proficiency in Excel; experience with Power BI, SQL, and VBA strongly preferred.
  • Strong analytical, problem‑solving, and communication skills.
  • Ability to document processes clearly and support users with varying levels of technical expertise.
  • Finance professional with hands‑on experience in budget development, accounting operations, and transactional finance workflows. Skilled in processing financial transactions, monitoring expenditures, reconciling accounts, and producing accurate financial reports to support data‑driven decision‑making.
Preferred Qualifications, Competencies, and Experience
  • Experience with service management systems (e.g., Team Dynamics).
  • Familiarity with automation tools or AI‑enhanced process improvement.
  • Ability to manage cross‑functional processes involving Finance, HR, and IT.
  • Strong problem-solving skills with the ability to connect individual work to broader organizational goals.

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