Dispatcher
Saginaw, MI · On-site
The dispatcher will uses GFL proprietary software to enter ticket information and track productivity. Key Responsibilities: • Schedule service and satisfy customer needs for service changes. Ensure ...
Dispatcher
Saginaw, MI · On-site
The dispatcher will uses GFL proprietary software to enter ticket information and track productivity. Key Responsibilities: • Schedule service and satisfy customer needs for service changes. Ensure ...
Dispatcher
Fort Wayne, IN · On-site
The dispatcher will uses GFL proprietary software to enter ticket information and track productivity. Key Responsibilities: • Schedule service and satisfy customer needs for service changes. Ensure ...
Dispatcher
Fort Wayne, IN · On-site
The dispatcher will uses GFL proprietary software to enter ticket information and track productivity. Key Responsibilities: • Schedule service and satisfy customer needs for service changes. Ensure ...
Technology Repair Dispatcher
Bellmore, NY · On-site
$18.75 - $25.25/hr
Create dispatch ticket for service calls, and dispatch Service Technicians. * Manage service tickets from open to close, making sure Technicians have completed all steps before closing. * Apprise ...
Technology Repair Dispatcher
Bellmore, NY · On-site
$18.75 - $25.25/hr
Create dispatch ticket for service calls, and dispatch Service Technicians. * Manage service tickets from open to close, making sure Technicians have completed all steps before closing. * Apprise ...
Technology Repair Dispatcher
Bellmore, NY · On-site
$21.50 - $26/hr
Create dispatch ticket for service calls, and dispatch Service Technicians. * Manage service tickets from open to close, making sure Technicians have completed all steps before closing. * Apprise ...
Technology Repair Dispatcher
Bellmore, NY · On-site
$21.50 - $26/hr
Create dispatch ticket for service calls, and dispatch Service Technicians. * Manage service tickets from open to close, making sure Technicians have completed all steps before closing. * Apprise ...
Technology Repair Dispatcher
Bellmore, NY · On-site
$21.50 - $26/hr
Create dispatch ticket for service calls, and dispatch Service Technicians.Manage service tickets from open to close, making sure Technicians have completed all steps before closing.Apprise Service ...
Quick apply
Technology Repair Dispatcher
Bellmore, NY · On-site
$21.50 - $26/hr
Create dispatch ticket for service calls, and dispatch Service Technicians.Manage service tickets from open to close, making sure Technicians have completed all steps before closing.Apprise Service ...
Dispatcher
Peoria, IL · On-site
$23 - $25/hr
The dispatcher will uses GFL proprietary software to enter ticket information and track productivity. Pay: $23-25/hour Benefits: 15 days of paid time off Competitive medical, dental, and vision plan ...
Dispatcher
Peoria, IL · On-site
$23 - $25/hr
The dispatcher will uses GFL proprietary software to enter ticket information and track productivity. Pay: $23-25/hour Benefits: 15 days of paid time off Competitive medical, dental, and vision plan ...
Dispatcher
Rantoul, IL · On-site
$22 - $24/hr
The dispatcher will uses GFL proprietary software to enter ticket information and track productivity. Pay: $22-24/hour Benefits: 15 days of paid time off Competitive medical, dental, and vision plan ...
Dispatcher
Rantoul, IL · On-site
$22 - $24/hr
The dispatcher will uses GFL proprietary software to enter ticket information and track productivity. Pay: $22-24/hour Benefits: 15 days of paid time off Competitive medical, dental, and vision plan ...
Dispatcher
Germantown, WI · On-site
$20/hr
The dispatcher will uses GFL proprietary software to enter ticket information and track productivity. Pay: $20/hour Benefits: 15 days of paid time off Competitive medical, dental, and vision plan ...
Dispatcher
Germantown, WI · On-site
$20/hr
The dispatcher will uses GFL proprietary software to enter ticket information and track productivity. Pay: $20/hour Benefits: 15 days of paid time off Competitive medical, dental, and vision plan ...
Dispatcher
Rantoul, IL · On-site
$22 - $24/hr
The dispatcher will uses GFL proprietary software to enter ticket information and track productivity. Pay: $22-24/hour Benefits: • 15 days of paid time off • Competitive medical, dental, and ...
Dispatcher
Rantoul, IL · On-site
$22 - $24/hr
The dispatcher will uses GFL proprietary software to enter ticket information and track productivity. Pay: $22-24/hour Benefits: • 15 days of paid time off • Competitive medical, dental, and ...
Dispatcher
Peoria, IL · On-site
$23 - $25/hr
The dispatcher will uses GFL proprietary software to enter ticket information and track productivity. Pay: $23-25/hour Benefits: • 15 days of paid time off • Competitive medical, dental, and ...
Dispatcher
Peoria, IL · On-site
$23 - $25/hr
The dispatcher will uses GFL proprietary software to enter ticket information and track productivity. Pay: $23-25/hour Benefits: • 15 days of paid time off • Competitive medical, dental, and ...
Dispatcher
Germantown, WI · On-site
Overview The Service Desk Dispatcher plays a crucial role in ensuring that client service requests ... Keep clients informed of ticket progress, status changes, and expected resolution timelines.
Dispatcher
Germantown, WI · On-site
Overview The Service Desk Dispatcher plays a crucial role in ensuring that client service requests ... Keep clients informed of ticket progress, status changes, and expected resolution timelines.
Dispatcher
Arvada, CO · On-site
$21 - $25/hr
Routinely monitor the dispatch board and open ticket reports to address pending and ready-to-dispatch service calls. * Proactively follow up on service calls and warranty work to ensure customer ...
Dispatcher
Arvada, CO · On-site
$21 - $25/hr
Routinely monitor the dispatch board and open ticket reports to address pending and ready-to-dispatch service calls. * Proactively follow up on service calls and warranty work to ensure customer ...
Dispatcher
Arvada, CO · On-site
$22 - $25/hr
Routinely monitor the dispatch board and open ticket reports to address pending and ready-to-dispatch service calls. * Proactively follow up on service calls and warranty work to ensure customer ...
Dispatcher
Arvada, CO · On-site
$22 - $25/hr
Routinely monitor the dispatch board and open ticket reports to address pending and ready-to-dispatch service calls. * Proactively follow up on service calls and warranty work to ensure customer ...
The Dispatcher position is responsible for communications associated with all jobs, delivery of ... Ticket on the inventory management software mobile app. Collect, define and code any charges ...
The Dispatcher position is responsible for communications associated with all jobs, delivery of ... Ticket on the inventory management software mobile app. Collect, define and code any charges ...
Dispatcher
Oaks, PA · On-site
The Dispatcher has a broad range of responsibilities including routing all orders for regional ... Responsible forevery ticket (delivery, pick-up, service) daily, creates sensible routes for ...
Dispatcher
Oaks, PA · On-site
The Dispatcher has a broad range of responsibilities including routing all orders for regional ... Responsible forevery ticket (delivery, pick-up, service) daily, creates sensible routes for ...
Dispatcher
Arvada, CO · On-site
$22 - $25/hr
Routinely monitor the dispatch board and open ticket reports to address pending and ready-to-dispatch service calls. * Proactively follow up on service calls and warranty work to ensure customer ...
Dispatcher
Arvada, CO · On-site
$22 - $25/hr
Routinely monitor the dispatch board and open ticket reports to address pending and ready-to-dispatch service calls. * Proactively follow up on service calls and warranty work to ensure customer ...
Dispatcher
Arvada, CO · On-site
$21 - $25/hr
Routinely monitor the dispatch board and open ticket reports to address pending and ready-to-dispatch service calls. * Proactively follow up on service calls and warranty work to ensure customer ...
Dispatcher
Arvada, CO · On-site
$21 - $25/hr
Routinely monitor the dispatch board and open ticket reports to address pending and ready-to-dispatch service calls. * Proactively follow up on service calls and warranty work to ensure customer ...
Routing Specialist and Dispatcher
West Lebanon, NH · On-site
$19 - $28/hr
Prepares initial ticket assignment for the next * Communicates with Dispatcher regarding: * Daily and weekly forecast plan * Assessment of delivery defects (run-outs, near misses, small drops, zero ...
Routing Specialist and Dispatcher
West Lebanon, NH · On-site
$19 - $28/hr
Prepares initial ticket assignment for the next * Communicates with Dispatcher regarding: * Daily and weekly forecast plan * Assessment of delivery defects (run-outs, near misses, small drops, zero ...
Dispatcher
Oaks, PA · On-site
The Dispatcher has a broad range of responsibilities including routing all orders for regional ... Responsible forevery ticket (delivery, pick-up, service) daily, creates sensible routes for ...
Dispatcher
Oaks, PA · On-site
The Dispatcher has a broad range of responsibilities including routing all orders for regional ... Responsible forevery ticket (delivery, pick-up, service) daily, creates sensible routes for ...
Routing Specialist and Dispatcher
West Lebanon, NH · On-site
$19 - $28/hr
Prepares initial ticket assignment for the next * Communicates with Dispatcher regarding: * Daily and weekly forecast plan * Assessment of delivery defects (run-outs, near misses, small drops, zero ...
Routing Specialist and Dispatcher
West Lebanon, NH · On-site
$19 - $28/hr
Prepares initial ticket assignment for the next * Communicates with Dispatcher regarding: * Daily and weekly forecast plan * Assessment of delivery defects (run-outs, near misses, small drops, zero ...
Ticket Dispatcher information
See salary details
$11.30 - $13.35
2% of jobs
$13.35 - $15.41
8% of jobs
$17.07 is the 25th percentile. Wages below this are outliers.
$15.41 - $17.46
18% of jobs
$17.46 - $19.51
21% of jobs
The median wage is $19.58 / hr.
$19.51 - $21.57
16% of jobs
$23.15 is the 75th percentile. Wages above this are outliers.
$21.57 - $23.62
13% of jobs
$23.62 - $25.68
8% of jobs
$25.68 - $27.73
6% of jobs
$27.73 - $29.79
3% of jobs
$29.79 - $31.84
3% of jobs
$31.84 - $33.89
1% of jobs
$11
$22
$33
How much do ticket dispatcher jobs pay per hour?
As of Sep 8, 2026, the average hourly pay for ticket dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.
What is a ticket dispatcher?
Ticket Dispatchers are professionals responsible for receiving, prioritizing, and assigning service requests or tickets to the appropriate personnel or departments. They act as a central point of communication between customers or clients and service teams, ensuring that issues are addressed promptly and efficiently. Ticket Dispatchers often use specialized software to track the status of tickets and maintain records of all communications and resolutions. Their role is essential in industries like transportation, IT support, maintenance, and emergency services, where quick and accurate response to requests is crucial.
What are the key skills and qualifications needed to thrive as a ticket dispatcher?
To thrive as a Ticket Dispatcher, you need excellent organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatching software, ticketing systems, and basic office applications like Microsoft Office is typically required. Strong communication, problem-solving abilities, and the capacity to remain calm under pressure are crucial soft skills. These competencies ensure efficient coordination, timely ticket resolution, and high customer satisfaction in fast-paced environments.
How does a ticket dispatcher typically collaborate with field technicians to resolve service requests efficiently?
A Ticket Dispatcher works closely with field technicians by assigning service tickets based on technician availability, skill set, and location. Regular communication is key—dispatchers must provide technicians with clear instructions, update them on any changes, and ensure they have the necessary resources to complete their tasks. Successful dispatchers also monitor progress and follow up to address any issues that arise, helping maintain smooth operations and timely service for clients. This collaborative approach fosters teamwork and ensures customer requests are handled promptly and professionally.
What is the difference between Ticket Dispatcher vs Bus Driver?
| Aspect | Ticket Dispatcher | Bus Driver |
|---|---|---|
| Required Credentials | High school diploma or equivalent; may need dispatching certifications | Commercial driver's license (CDL) |
| Work Environment | Dispatch centers, offices, or control rooms | On the road, bus terminals, and routes |
| Employer & Industry | Public transit agencies, transportation companies | Public transit agencies, private bus companies |
| Primary Responsibilities | Coordinate and assign bus or vehicle dispatches, communicate with drivers | Transport passengers safely along designated routes |
While both roles are integral to public transportation, Ticket Dispatchers focus on coordinating vehicle schedules and communication, whereas Bus Drivers are responsible for operating vehicles and ensuring passenger safety. The roles often work closely but require different certifications and work environments.
Is it hard to get hired as a ticket dispatcher?
Getting hired as a ticket dispatcher can vary depending on the employer and location, but generally requires good communication skills, attention to detail, and sometimes prior experience or a relevant certification. The job often involves working in a fast-paced environment and may require availability during irregular hours. Competition can be moderate, and having knowledge of dispatch software can improve chances of employment.
More about Ticket Dispatcher jobs
What states have the most Ticket Dispatcher jobs?
States with the most job openings for Ticket Dispatcher jobs include:
What are popular job titles related to Ticket Dispatcher jobs?
For Ticket Dispatcher jobs, the most frequently searched job titles are:
GFL Environmental rating
6.6
Based on 176 frontline employees who took The Breakroom Quiz
50th of 92 rated recycling and waste
Job description
A Dispatcher is required to communicate with drivers to assist with problem resolution while on route. Furthermore, handling incoming service orders, directs drivers, and resolves service issues. Interacts with customers, including customer service, sales, and operational staff. The dispatcher will uses GFL proprietary software to enter ticket information and track productivity.
Key Responsibilities:
• Schedule service and satisfy customer needs for service changes. Ensure that service is completed in accordance with established policies.
• Dispatch calls to routes based upon designated route and driver location.
• Perform driver check-ins at day's end to ensure complete and accurate paperwork completion.
• Distribute, collect and review route sheets for proper days end data entry.
• Ensure coordination with other departments, clarifying roles and responsibilities for resolving service issues.
• May perform some additional responsibilities as assigned by the Operations Manager.]
• Interacts with customers, customer service department, sales, & Operations staff reporting to Operations Manager.
• Works with routing specialists to optimize routes.
• Fields incoming calls / emails from customers.
• Trouble shoots and resolves potential delivery and pickup problems before they result in service issues.
• Assists in determining daily level of driver staffing to provide best mix of responsiveness and productivity.
• Records and document information from drivers and distributes to appropriate departments.
• Communicates with maintenance shop personnel.
• Must be able to communicate effectively and professionally via email, telephone and two way devices.
Knowledge, Skills, Abilities and Competencies:
• Completion of high school. Post-secondary courses or diploma would be considered an asset.
• 1-2 years in a transportation, dispatch or customer service role.
• Strong communication and interpersonal skills.
• Strong customer focus.
• Proven ability to multi-task & ability to prioritize tasks.
• Proficient in MS Outlook, Excel, Word.
• Knowledge of industry an asset.
• Advanced skill level with software applications and word processing accuracy including adequate typing speed.
• Required to work extended hours including occasional weekends.
• Possess TRUX experience but not mandatory, if not possess desire and ability to learn TRUX system, needs to possess advanced computer skills.
• Additional or specialized training in transportation, logistics, or similar area of study; customer service experience in a call center environment.
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com
Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.
This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.
Key Responsibilities:
• Schedule service and satisfy customer needs for service changes. Ensure that service is completed in accordance with established policies.
• Dispatch calls to routes based upon designated route and driver location.
• Perform driver check-ins at day's end to ensure complete and accurate paperwork completion.
• Distribute, collect and review route sheets for proper days end data entry.
• Ensure coordination with other departments, clarifying roles and responsibilities for resolving service issues.
• May perform some additional responsibilities as assigned by the Operations Manager.]
• Interacts with customers, customer service department, sales, & Operations staff reporting to Operations Manager.
• Works with routing specialists to optimize routes.
• Fields incoming calls / emails from customers.
• Trouble shoots and resolves potential delivery and pickup problems before they result in service issues.
• Assists in determining daily level of driver staffing to provide best mix of responsiveness and productivity.
• Records and document information from drivers and distributes to appropriate departments.
• Communicates with maintenance shop personnel.
• Must be able to communicate effectively and professionally via email, telephone and two way devices.
Knowledge, Skills, Abilities and Competencies:
• Completion of high school. Post-secondary courses or diploma would be considered an asset.
• 1-2 years in a transportation, dispatch or customer service role.
• Strong communication and interpersonal skills.
• Strong customer focus.
• Proven ability to multi-task & ability to prioritize tasks.
• Proficient in MS Outlook, Excel, Word.
• Knowledge of industry an asset.
• Advanced skill level with software applications and word processing accuracy including adequate typing speed.
• Required to work extended hours including occasional weekends.
• Possess TRUX experience but not mandatory, if not possess desire and ability to learn TRUX system, needs to possess advanced computer skills.
• Additional or specialized training in transportation, logistics, or similar area of study; customer service experience in a call center environment.
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com
Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.
This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.
What GFL Environmental employees say
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About GFL Environmental
Sourced by ZipRecruiter
Industry
Environmental quality programs administration and environmental consulting services
Company size
10,000+ Employees
Headquarters location
Vaughan, ON, CA