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Ticket Dispatcher Jobs (NOW HIRING)

OakTree Staffing

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Transportation Dispatcher

Abilene, TX · On-site

Familiarity with ticket-based or load-based operations * Experience working with high-volume dispatch or coordination

Gordon Aluminum Industries INC

Ticket Writer

Schofield, WI · On-site

$21.32 - $23.57/hr

The Ticket Writer will act in a manner that is consistent with Gordon Aluminum's Customer 1st ... Communicate externally as needed with drives and dispatchers. In addition to the essential duties ...

Gordon Aluminum Industries, Inc

Ticket Writer

Schofield, WI · On-site

$21.32 - $23.57/hr

The Ticket Writer will act in a manner that is consistent with Gordon Aluminum's Customer 1st ... Communicate externally as needed with drives and dispatchers. In addition to the essential duties ...

GFL Environmental

Dispatcher

Harrison, MI

Experience using dispatching or routing software is preferred, as this role requires the use of GFL's proprietary software to enter ticket information, monitor route activity, and track productivity ...

GFL Environmental

Dispatcher

Kansas City, MO

The dispatcher will uses GFL proprietary software to enter ticket information and track productivity. This position can work out of our Harrisonville, MO or Kansas City, MO office. Key ...

Apollo Mechanical Contractors

Service Dispatcher

Kennewick, WA · On-site

$18.75 - $25/hr

... ticket. • Process weekly timecards. • Take customer payments over the phone. • Other duties ... dispatching or project management or equivalent combination of education and experience All ...

GFL Environmental

Dispatcher

Harrison, MI · On-site

Experience using dispatching or routing software is preferred, as this role requires the use of GFL's proprietary software to enter ticket information, monitor route activity, and track productivity ...

GFL Environmental

Dispatcher

Kansas City, MO · On-site

The dispatcher will uses GFL proprietary software to enter ticket information and track productivity. This position can work out of our Harrisonville, MO or Kansas City, MO office. Key ...

GFL Environmental

Dispatcher

Pontiac, MI · On-site

The dispatcher will uses GFL proprietary software to enter ticket information and track productivity. Key Responsibilities: Schedule service and satisfy customer needs for service changes. Ensure ...

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Ticket Dispatcher information

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How much do ticket dispatcher jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for ticket dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What are Ticket Dispatchers?

Ticket Dispatchers are professionals responsible for receiving, prioritizing, and assigning service requests or tickets to the appropriate personnel or departments. They act as a central point of communication between customers or clients and service teams, ensuring that issues are addressed promptly and efficiently. Ticket Dispatchers often use specialized software to track the status of tickets and maintain records of all communications and resolutions. Their role is essential in industries like transportation, IT support, maintenance, and emergency services, where quick and accurate response to requests is crucial.

How does a Ticket Dispatcher typically collaborate with field technicians to resolve service requests efficiently?

A Ticket Dispatcher works closely with field technicians by assigning service tickets based on technician availability, skill set, and location. Regular communication is key—dispatchers must provide technicians with clear instructions, update them on any changes, and ensure they have the necessary resources to complete their tasks. Successful dispatchers also monitor progress and follow up to address any issues that arise, helping maintain smooth operations and timely service for clients. This collaborative approach fosters teamwork and ensures customer requests are handled promptly and professionally.

How much is the salary of a dispatcher?

The average salary of a ticket dispatcher varies by location and experience but typically ranges from $30,000 to $50,000 per year. Entry-level dispatchers may earn closer to the lower end, while experienced professionals or those working in high-demand areas can earn higher wages. Many dispatchers also receive benefits such as health insurance and paid time off.

What is the highest paid dispatcher per hour?

The highest paid dispatchers are often those working in specialized industries such as aviation, emergency services, or logistics, with hourly rates reaching up to $30 to $40 or more. Factors like experience, certifications, and geographic location can influence pay, and some dispatchers in high-demand fields may earn higher wages due to the critical nature of their work.

What is the role of a ticket dispatcher?

A ticket dispatcher is responsible for managing and assigning service requests or work orders to appropriate personnel, often in transportation, maintenance, or emergency services. They use communication tools like radios or computer systems to coordinate schedules, track progress, and ensure timely response to requests.

What is the difference between Ticket Dispatcher vs Bus Driver?

AspectTicket DispatcherBus Driver
Required CredentialsHigh school diploma or equivalent; may need dispatching certificationsCommercial driver's license (CDL)
Work EnvironmentDispatch centers, offices, or control roomsOn the road, bus terminals, and routes
Employer & IndustryPublic transit agencies, transportation companiesPublic transit agencies, private bus companies
Primary ResponsibilitiesCoordinate and assign bus or vehicle dispatches, communicate with driversTransport passengers safely along designated routes

While both roles are integral to public transportation, Ticket Dispatchers focus on coordinating vehicle schedules and communication, whereas Bus Drivers are responsible for operating vehicles and ensuring passenger safety. The roles often work closely but require different certifications and work environments.

What are the key skills and qualifications needed to thrive as a Ticket Dispatcher, and why are they important?

To thrive as a Ticket Dispatcher, you need excellent organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatching software, ticketing systems, and basic office applications like Microsoft Office is typically required. Strong communication, problem-solving abilities, and the capacity to remain calm under pressure are crucial soft skills. These competencies ensure efficient coordination, timely ticket resolution, and high customer satisfaction in fast-paced environments.

Is it hard to get hired as a dispatcher?

Getting hired as a ticket dispatcher typically requires good organizational skills, attention to detail, and the ability to handle multiple tasks efficiently. Employers often look for previous experience in dispatching or related roles, and some positions may require certification or knowledge of dispatch software. The hiring process can vary depending on the company and industry, but strong communication skills and reliability are key factors.
More about Ticket Dispatcher jobs
What states have the most Ticket Dispatcher jobs? States with the most job openings for Ticket Dispatcher jobs include:
What job categories do people searching Ticket Dispatcher jobs look for? The top searched job categories for Ticket Dispatcher jobs are:
Ticket Dispatcher jobs near you

Dispatcher -FT

Bald Head Island Transportation, Inc.

Bald Head Island, NC • On-site

Other

Posted 12 days ago

Job description

Dispatcher Regular Full-Time

GENERAL STATEMENT OF JOB

Under general supervision performs shift work at Bald Head Island Transportation Ticket Office.  Efficiently dispatches tram and driver resources to transport customers to their island destination and subsequent return to the island ferry terminal.  Effectively interacts directly with customers providing timely and accurate information regarding transportation services, baggage handling, customer service, and general information pertaining to Bald Head Island.  Sells ferry tickets.  Collects and accounts for ferry ticket revenue during the shift.  Maintains accurate records and data relevant to passenger ridership.   Completes various reports in a timely manner.   Reports to Head Dispatcher.

ILLUSTRATIVE EXAMPLES OF WORK 

NOTE:  The illustrative examples of work listed below are not an exhaustive list of duties and responsibilities performed by the position.  The examples are intended to represent the level and type of work performed.  This list is not to be considered or represent an employment contract.

Essential Functions:  

Dispatches trams to various locations on island to meet ground transportation needs of authorized customers.  Analyzes reservation lists on a ferry by ferry basis and prepares dispatch lists giving due consideration to achieving efficiency of personnel and assets.  Distributes lists to Outfitters on a true random basis.

Analyzes reservations list and communicates with Rental Relations and others as needed to identify possible duplicate or other potential invalid reservations.

Sells ferry tickets to authorized customers in accordance with approved tariff.

Responsible for accurate accounting of shift cash bank.

Records tram reservations numbers daily for each ferry run.

Records lost and found items, tags items for shipments, gives to Shift Supervisor to secure pending pickup.

Maintains keys to Contractor Service Village for after hours fueling.

Compiles various reports accounting for daily, weekly, monthly passenger volume.

Performs administrative duties and compiles data for special projects or reports, as assigned, ensuring completion by specified deadlines.

Uses computerized equipment to enter and retrieve necessary information.

Enters arrival and departure tram reservations into transportation software when required.

Communicates with outfitters, and ferry personnel via VHF radio or telephone in coordinating ongoing Transportation operations, keeping all concerned team members informed.

Communicates with ferry and public safety personnel (via VHF radio if necessary) in coordinating various requests to include Emergency Medical Evacuations from the island.

Reports malfunctions of equipment or repairs needed to proper personnel.

Cross-train in Reservations and Customer Service Center to ensure continuity of operations on all shifts and locations as needed.

Additional Functions:

Performs other related work as required.

Availability to work week-ends, holidays, and evening shifts as required.

Must wear company provided uniform, and maintain professional image at all times.

 

MINIMUM EDUCATION, TRAINING AND EXPERIENCE

Graduation from high school or equivalent, one year of clerical experience and six months in a position dealing with the public; or an equivalent combination of training and experience to provide the required skills, knowledge and abilities.

SPECIAL  REQUIREMENTS 

Basic understanding of Microsoft Office, Word, and Excel programs.

Possession of a valid North Carolina driver's license.

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