Dispatcher
Savannah, GA · On-site
$17.25 - $23/hr
JOB TITLE: IT Service Desk Dispatch Coordinator JOB SUMMARY: Responsible for managing incoming ... Real-time Ticketing 100% SLA Response Score Ticket Quality Assurance score > 95% Personal CSAT ...
Dispatcher
Savannah, GA · On-site
$17.25 - $23/hr
JOB TITLE: IT Service Desk Dispatch Coordinator JOB SUMMARY: Responsible for managing incoming ... Real-time Ticketing 100% SLA Response Score Ticket Quality Assurance score > 95% Personal CSAT ...
Dispatcher
Savannah, GA · On-site
$17.25 - $23/hr
JOB TITLE: IT Service Desk Dispatch Coordinator JOB SUMMARY: Responsible for managing incoming ... Real-time Ticketing 100% SLA Response Score Ticket Quality Assurance score > 95% Personal CSAT ...
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Dispatcher
Savannah, GA · On-site
$17.25 - $23/hr
JOB TITLE: IT Service Desk Dispatch Coordinator JOB SUMMARY: Responsible for managing incoming ... Real-time Ticketing 100% SLA Response Score Ticket Quality Assurance score > 95% Personal CSAT ...
The dispatcher's job is to schedule drivers to pick-up or deliver loads to customers or vendors ... Ensure that every ticket or forms released or made by the Ordering Unit conform with clients order ...
The dispatcher's job is to schedule drivers to pick-up or deliver loads to customers or vendors ... Ensure that every ticket or forms released or made by the Ordering Unit conform with clients order ...
Dispatcher
Ledgewood, NJ · On-site
The dispatcher's job is to schedule drivers to pick-up or deliver loads to customers or vendors ... Ensure that every ticket or forms released or made by the Ordering Unit conform with clients order ...
Dispatcher
Ledgewood, NJ · On-site
The dispatcher's job is to schedule drivers to pick-up or deliver loads to customers or vendors ... Ensure that every ticket or forms released or made by the Ordering Unit conform with clients order ...
The dispatcher will uses GFL proprietary software to enter ticket information and track productivity. Location: 1263 W Landstreet RD Orlando FL Schedule: Full-Time | Flexible Shift Options: 7:00 AM ...
The dispatcher will uses GFL proprietary software to enter ticket information and track productivity. Location: 1263 W Landstreet RD Orlando FL Schedule: Full-Time | Flexible Shift Options: 7:00 AM ...
Technical Support Dispatcher
Lake Charles, LA · On-site
$17/hr
Phone calls and ticket submissions will be routed by you to the proper service team to ensure ... or dispatch role * Helpful attitude towards assisting others * Strong organizational and ...
Technical Support Dispatcher
Lake Charles, LA · On-site
$17/hr
Phone calls and ticket submissions will be routed by you to the proper service team to ensure ... or dispatch role * Helpful attitude towards assisting others * Strong organizational and ...
Technical Support Dispatcher
Lake Charles, LA · On-site
$17/hr
Phone calls and ticket submissions will be routed by you to the proper service team to ensure ... or dispatch role * Helpful attitude towards assisting others * Strong organizational and ...
Technical Support Dispatcher
Lake Charles, LA · On-site
$17/hr
Phone calls and ticket submissions will be routed by you to the proper service team to ensure ... or dispatch role * Helpful attitude towards assisting others * Strong organizational and ...
Dispatcher
Savannah, GA · On-site
... ticket documentation and agreement selection • Document internal processes and procedures related to duties and responsibilities Qualifications : Required : • Strong attention to Detail • ...
Dispatcher
Savannah, GA · On-site
... ticket documentation and agreement selection • Document internal processes and procedures related to duties and responsibilities Qualifications : Required : • Strong attention to Detail • ...
Dispatcher
Burlington, NJ · On-site
$20 - $23/hr
... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...
Dispatcher
Burlington, NJ · On-site
$20 - $23/hr
... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...
Dispatcher
Northampton, MA · On-site
$18 - $22/hr
... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...
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Dispatcher
Northampton, MA · On-site
$18 - $22/hr
... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...
Dispatcher
Sturbridge, MA · On-site
$18 - $22/hr
... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...
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Dispatcher
Sturbridge, MA · On-site
$18 - $22/hr
... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...
... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...
... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...
... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...
... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...
Dispatcher
Brooklawn, NJ · On-site
$20 - $23/hr
... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...
Dispatcher
Brooklawn, NJ · On-site
$20 - $23/hr
... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...
Dispatcher
Fayville, MA · On-site
$20 - $22/hr
... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...
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Dispatcher
Fayville, MA · On-site
$20 - $22/hr
... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...
Dispatcher
Moorestown, NJ · On-site
$20 - $23/hr
... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...
Quick apply
Dispatcher
Moorestown, NJ · On-site
$20 - $23/hr
... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...
Dispatcher
Gloucester City, NJ · On-site
$20 - $23/hr
... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...
Quick apply
Dispatcher
Gloucester City, NJ · On-site
$20 - $23/hr
... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...
Dispatcher
Springfield, MA · On-site
$18 - $22/hr
... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...
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Dispatcher
Springfield, MA · On-site
$18 - $22/hr
... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...
Dispatcher
Burlington, NJ · On-site
$20 - $23/hr
... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...
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Dispatcher
Burlington, NJ · On-site
$20 - $23/hr
... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...
Dispatcher
Oaklyn, NJ · On-site
$20 - $23/hr
... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...
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Dispatcher
Oaklyn, NJ · On-site
$20 - $23/hr
... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...
Ticket Dispatcher information
See salary details
$11.30 - $13.35
2% of jobs
$13.35 - $15.41
8% of jobs
$17.07 is the 25th percentile. Wages below this are outliers.
$15.41 - $17.46
18% of jobs
$17.46 - $19.51
21% of jobs
The median wage is $19.58 / hr.
$19.51 - $21.57
16% of jobs
$23.15 is the 75th percentile. Wages above this are outliers.
$21.57 - $23.62
13% of jobs
$23.62 - $25.68
8% of jobs
$25.68 - $27.73
6% of jobs
$27.73 - $29.79
3% of jobs
$29.79 - $31.84
3% of jobs
$31.84 - $33.89
1% of jobs
$11
$22
$33
How much do ticket dispatcher jobs pay per hour?
As of Jul 26, 2026, the average hourly pay for ticket dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.
What are Ticket Dispatchers?
Ticket Dispatchers are professionals responsible for receiving, prioritizing, and assigning service requests or tickets to the appropriate personnel or departments. They act as a central point of communication between customers or clients and service teams, ensuring that issues are addressed promptly and efficiently. Ticket Dispatchers often use specialized software to track the status of tickets and maintain records of all communications and resolutions. Their role is essential in industries like transportation, IT support, maintenance, and emergency services, where quick and accurate response to requests is crucial.
How does a Ticket Dispatcher typically collaborate with field technicians to resolve service requests efficiently?
A Ticket Dispatcher works closely with field technicians by assigning service tickets based on technician availability, skill set, and location. Regular communication is key—dispatchers must provide technicians with clear instructions, update them on any changes, and ensure they have the necessary resources to complete their tasks. Successful dispatchers also monitor progress and follow up to address any issues that arise, helping maintain smooth operations and timely service for clients. This collaborative approach fosters teamwork and ensures customer requests are handled promptly and professionally.
What is the role of a ticket dispatcher?
A ticket dispatcher is responsible for managing and assigning service requests or work orders to appropriate personnel, often in transportation, maintenance, or emergency services. They use communication tools like radios or computer systems to coordinate schedules, track progress, and ensure timely response to customer or operational needs.
What is the difference between Ticket Dispatcher vs Bus Driver?
| Aspect | Ticket Dispatcher | Bus Driver |
|---|---|---|
| Required Credentials | High school diploma or equivalent; may need dispatching certifications | Commercial driver's license (CDL) |
| Work Environment | Dispatch centers, offices, or control rooms | On the road, bus terminals, and routes |
| Employer & Industry | Public transit agencies, transportation companies | Public transit agencies, private bus companies |
| Primary Responsibilities | Coordinate and assign bus or vehicle dispatches, communicate with drivers | Transport passengers safely along designated routes |
While both roles are integral to public transportation, Ticket Dispatchers focus on coordinating vehicle schedules and communication, whereas Bus Drivers are responsible for operating vehicles and ensuring passenger safety. The roles often work closely but require different certifications and work environments.
What are the key skills and qualifications needed to thrive as a Ticket Dispatcher, and why are they important?
To thrive as a Ticket Dispatcher, you need excellent organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatching software, ticketing systems, and basic office applications like Microsoft Office is typically required. Strong communication, problem-solving abilities, and the capacity to remain calm under pressure are crucial soft skills. These competencies ensure efficient coordination, timely ticket resolution, and high customer satisfaction in fast-paced environments.
How much does a dispatcher earn?
A ticket dispatcher typically earns between $30,000 and $50,000 annually, depending on experience, location, and the industry. Some dispatchers may earn additional pay through overtime or shift differentials, especially in transportation or emergency services environments.
Is it hard to get hired as a dispatcher?
Getting hired as a ticket dispatcher typically requires good organizational skills, communication abilities, and sometimes prior experience or certification in transportation or logistics. The hiring process can vary depending on the employer and location, but generally involves interviews and background checks. Entry-level positions may be easier to obtain, while specialized roles may require additional training or experience.
What is the highest paid dispatcher?
The highest paid dispatchers are often those working in specialized industries such as airline, emergency services, or freight transportation, with salaries exceeding $70,000 annually. Factors influencing pay include experience, certifications, and the complexity of the dispatching environment.
More about Ticket Dispatcher jobs
What states have the most Ticket Dispatcher jobs? States with the most job openings for Ticket Dispatcher jobs include:
What job categories do people searching Ticket Dispatcher jobs look for? The top searched job categories for Ticket Dispatcher jobs are:
Job description
JOB TITLE: IT Service Desk Dispatch Coordinator
JOB SUMMARY: Responsible for managing incoming service requests, defining service impact and urgency, managing client expectation, and scheduling service team resources to ensure meeting client's service-level agreement and client satisfaction.
POSITION RESPONSIBILITIES:
Operational:
Serve as the first point of contact to the client for service requests
Triage incoming service tickets and phone calls
Ability to assess technical issues and appropriately define impact and level of urgency
Manage pending service requests to ensure customer satisfaction
Escalate, schedule, and dispatch service tickets according to priority of requests
Thoroughly document tickets on a real-time basis
Consistently exceed defined Service Level Agreements
Ensure Ticketing Quality Assurance through proper ticket documentation and agreement selection
Document internal processes and procedures related to duties and responsibilities
QUALIFICATIONS/SKILLS:
Strong attention to Detail
Technical awareness: ability to match resources to technical issues appropriately.
Ability to multi-task, adapt to changes quickly, and respond with a high sense of urgency
Basic technical diagnostic skills and operating system knowledge
Understanding of technical support tools and techniques used to provide IT services
Strong verbal and written communications skills
Typing skills to ensure quick and accurate entry of service request details.
Self-motivated with the ability to work in a fast-moving environment
CREDENTIALS AND EXPERIENCE:
1-2 years of field dispatching experience required
Experience handling high volume service requests
MEASURES OF PERFORMANCE:
Real-time Ticketing
100% SLA Response Score
Ticket Quality Assurance score > 95%
Personal CSAT Score > 96%
100% Compliance TAP training goals
JOB SUMMARY: Responsible for managing incoming service requests, defining service impact and urgency, managing client expectation, and scheduling service team resources to ensure meeting client's service-level agreement and client satisfaction.
POSITION RESPONSIBILITIES:
Operational:
Serve as the first point of contact to the client for service requests
Triage incoming service tickets and phone calls
Ability to assess technical issues and appropriately define impact and level of urgency
Manage pending service requests to ensure customer satisfaction
Escalate, schedule, and dispatch service tickets according to priority of requests
Thoroughly document tickets on a real-time basis
Consistently exceed defined Service Level Agreements
Ensure Ticketing Quality Assurance through proper ticket documentation and agreement selection
Document internal processes and procedures related to duties and responsibilities
QUALIFICATIONS/SKILLS:
Strong attention to Detail
Technical awareness: ability to match resources to technical issues appropriately.
Ability to multi-task, adapt to changes quickly, and respond with a high sense of urgency
Basic technical diagnostic skills and operating system knowledge
Understanding of technical support tools and techniques used to provide IT services
Strong verbal and written communications skills
Typing skills to ensure quick and accurate entry of service request details.
Self-motivated with the ability to work in a fast-moving environment
CREDENTIALS AND EXPERIENCE:
1-2 years of field dispatching experience required
Experience handling high volume service requests
MEASURES OF PERFORMANCE:
Real-time Ticketing
100% SLA Response Score
Ticket Quality Assurance score > 95%
Personal CSAT Score > 96%
100% Compliance TAP training goals