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Ticket Dispatcher Jobs (NOW HIRING)

Stefanini Group

Helpdesk Technician II

$20.50 - $27.75/hr

Ticket Dispatcher - Responsible in distributing tickets in the queue and checking ageing tickets. * Process P1/P2 tickets - Issue that needs immediate assistance * Bachelor's degree or vocational in ...

Stefanini Group

Helpdesk Technician II

$20.50 - $27.75/hr

Ticket Dispatcher - Responsible in distributing tickets in the queue and checking ageing tickets. * Process P1/P2 tickets - Issue that needs immediate assistance Job Requirements Details: * Bachelor ...

Stefanini Group

Helpdesk Technician II

$20.50 - $27.75/hr

Ticket Dispatcher - Responsible in distributing tickets in the queue and checking ageing tickets. * Process P1/P2 tickets - Issue that needs immediate assistance * Bachelor's degree or vocational in ...

Stefanini Group

Helpdesk Technician II

$20.50 - $27.75/hr

Ticket Dispatcher - Responsible in distributing tickets in the queue and checking ageing tickets. * Process P1/P2 tickets - Issue that needs immediate assistance * Bachelor's degree or vocational in ...

Palmetto Technology Group

Dispatcher

Savannah, GA · On-site

$17.25 - $23/hr

JOB TITLE: IT Service Desk Dispatch Coordinator JOB SUMMARY: Responsible for managing incoming ... Real-time Ticketing 100% SLA Response Score Ticket Quality Assurance score > 95% Personal CSAT ...

Courser

Dispatcher

Savannah, GA · On-site

$17.25 - $23/hr

JOB TITLE: IT Service Desk Dispatch Coordinator JOB SUMMARY: Responsible for managing incoming ... Real-time Ticketing 100% SLA Response Score Ticket Quality Assurance score > 95% Personal CSAT ...

Tele-Plus Corporation

Be Seen First

Service Dispatcher

Hagerstown, MD · On-site

$20 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Tele-Plus Corporation is currently seeking a Service Dispatcher. The primary function of the ... ticket tracking log. - Utilize technology that we have to maximize your use of time, i.e. Email ...

The Fagan Company

Dispatcher

Kansas City, KS

  • PTO

Dispatch techs on previously scheduled maintenance and service calls. Verify times and job status ... Research may include checking on vendor invoices and relevant service ticket information. Keep ...

Farren International

Dispatcher

Ledgewood, NJ · On-site

The dispatcher's job is to schedule drivers to pick-up or deliver loads to customers or vendors ... Ensure that every ticket or forms released or made by the Ordering Unit conform with clients order ...

Farren International

Dispatcher

Ledgewood, NJ · On-site

The dispatcher's job is to schedule drivers to pick-up or deliver loads to customers or vendors ... Ensure that every ticket or forms released or made by the Ordering Unit conform with clients order ...

The Fagan Company

Dispatcher

Kansas City, KS · On-site

  • PTO

Research may include checking on vendor invoices and relevant service ticket information. • Keep ... dispatch. • Assist other dispatchers by handling phone/radio overflow when necessary. Cover ...

GFL Environmental

Dispatcher

Orlando, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The dispatcher will uses GFL proprietary software to enter ticket information and track productivity. Location: 1263 W Landstreet RD Orlando FL Schedule: Full-Time | Flexible Shift Options: 7:00 AM ...

GFL Environmental

Dispatcher

Orlando, FL

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The dispatcher will uses GFL proprietary software to enter ticket information and track productivity. Location: 1263 W Landstreet RD Orlando FL Schedule: Full-Time | Flexible Shift Options: 7:00 AM ...

Server@Work

Technical Support Dispatcher

Lake Charles, LA

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Phone calls and ticket submissions will be routed by you to the proper service team to ensure ... or dispatch role * Helpful attitude towards assisting others * Strong organizational and ...

Gervais Mechanical Services

Dispatcher

Worcester, MA · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...

Gervais Mechanical Services

Dispatcher

Webster, MA · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...

Gervais Mechanical Services

Dispatcher

Auburn, MA · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...

Gervais Mechanical Services

Dispatcher

Fayville, MA · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...

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Ticket Dispatcher information

See salary details

$11

$22

$33

How much do ticket dispatcher jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for ticket dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a ticket dispatcher?

Ticket Dispatchers are professionals responsible for receiving, prioritizing, and assigning service requests or tickets to the appropriate personnel or departments. They act as a central point of communication between customers or clients and service teams, ensuring that issues are addressed promptly and efficiently. Ticket Dispatchers often use specialized software to track the status of tickets and maintain records of all communications and resolutions. Their role is essential in industries like transportation, IT support, maintenance, and emergency services, where quick and accurate response to requests is crucial.

What are the key skills and qualifications needed to thrive as a ticket dispatcher?

To thrive as a Ticket Dispatcher, you need excellent organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatching software, ticketing systems, and basic office applications like Microsoft Office is typically required. Strong communication, problem-solving abilities, and the capacity to remain calm under pressure are crucial soft skills. These competencies ensure efficient coordination, timely ticket resolution, and high customer satisfaction in fast-paced environments.

How does a ticket dispatcher typically collaborate with field technicians to resolve service requests efficiently?

A Ticket Dispatcher works closely with field technicians by assigning service tickets based on technician availability, skill set, and location. Regular communication is key—dispatchers must provide technicians with clear instructions, update them on any changes, and ensure they have the necessary resources to complete their tasks. Successful dispatchers also monitor progress and follow up to address any issues that arise, helping maintain smooth operations and timely service for clients. This collaborative approach fosters teamwork and ensures customer requests are handled promptly and professionally.

What is the difference between Ticket Dispatcher vs Bus Driver?

AspectTicket DispatcherBus Driver
Required CredentialsHigh school diploma or equivalent; may need dispatching certificationsCommercial driver's license (CDL)
Work EnvironmentDispatch centers, offices, or control roomsOn the road, bus terminals, and routes
Employer & IndustryPublic transit agencies, transportation companiesPublic transit agencies, private bus companies
Primary ResponsibilitiesCoordinate and assign bus or vehicle dispatches, communicate with driversTransport passengers safely along designated routes

While both roles are integral to public transportation, Ticket Dispatchers focus on coordinating vehicle schedules and communication, whereas Bus Drivers are responsible for operating vehicles and ensuring passenger safety. The roles often work closely but require different certifications and work environments.

Is it hard to get hired as a ticket dispatcher?

Getting hired as a ticket dispatcher can vary depending on the employer and location, but generally requires good communication skills, attention to detail, and sometimes prior experience or a relevant certification. The job often involves working in a fast-paced environment and may require availability during irregular hours. Competition can be moderate, and having knowledge of dispatch software can improve chances of employment.
More about Ticket Dispatcher jobs

What states have the most Ticket Dispatcher jobs?

States with the most job openings for Ticket Dispatcher jobs include:

What job categories do people searching Ticket Dispatcher jobs look for?

The top searched job categories for Ticket Dispatcher jobs are:

Ticket Dispatcher jobs near you
Infographic showing various Ticket Dispatcher job openings in the United States as of August 2026, with employment types broken down into 70% Full Time, 23% Part Time, 1% Temporary, 5% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Helpdesk Technician II

Stefanini Group

Remote

$20.50 - $27.75/hr

Contractor

Posted 18 days ago

Job description

  • Provide professional end-user support via telephone, email or web submits.
  • Provide restorative or maintenance actions to resolve end-user problems.
  • Responds to end-user problems based on standard procedures.
  • Track incidents and calls, including but not limited to, entering data into the database timely and accurately.
  • Ticket Dispatcher - Responsible in distributing tickets in the queue and checking ageing tickets.
  • Process P1/P2 tickets - Issue that needs immediate assistance

  • Bachelor's degree or vocational in IT-related courses is a plus.
  • Minimum of completed two (2) years in college or has finished a Diploma/Certificate course.
  • Must have at least 2 years Technical Support experience
  • Excellent in oral and written English communication.
  • Excellent customer service skills.
  • Must consistently meet or exceed the required performance criteria.
  • Able and willing to make several calls a day when necessary.
  • Familiarity and good working knowledge in PC hardware and software troubleshooting.
  • Prior Software Application support (e.g. Outlook, etc.) experience is a plus.
  • Prior BPO experience in Technical Support is a plus.
  • Familiarity with ticketing system, a strong advantage.
  • Shift flexibility and schedule adherence are required for the position.
Education:OtherEmployment Type: CONTRACTOR

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