Dispatcher
Pittsfield, MA · On-site
$18 - $22/hr
... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...
Dispatcher
Pittsfield, MA · On-site
$18 - $22/hr
... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...
Dispatcher
Northampton, MA · On-site
$18 - $22/hr
... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...
Quick apply
Dispatcher
Northampton, MA · On-site
$18 - $22/hr
... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...
... ticket information is entered in the computer correctly. Responsibilities will also include rescheduling appointments, creating dispatch numbers for all parts ordered, following up on part orders ...
... ticket information is entered in the computer correctly. Responsibilities will also include rescheduling appointments, creating dispatch numbers for all parts ordered, following up on part orders ...
Dispatcher
Meriden, CT · On-site
... ticket information is entered in the computer correctly. Responsibilities will also include rescheduling appointments, creating dispatch numbers for all parts ordered, following up on part orders ...
Dispatcher
Meriden, CT · On-site
... ticket information is entered in the computer correctly. Responsibilities will also include rescheduling appointments, creating dispatch numbers for all parts ordered, following up on part orders ...
Dispatcher
Worcester, MA · On-site
$20 - $22/hr
... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...
Quick apply
Dispatcher
Worcester, MA · On-site
$20 - $22/hr
... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...
Dispatcher
Windsor, CT · On-site
$19 - $22/hr
... ticket information is entered in the computer correctly. Responsibilities will also include rescheduling appointments, creating dispatch numbers for all parts ordered, following up on part orders ...
Quick apply
Dispatcher
Windsor, CT · On-site
$19 - $22/hr
... ticket information is entered in the computer correctly. Responsibilities will also include rescheduling appointments, creating dispatch numbers for all parts ordered, following up on part orders ...
Dispatcher
New Haven, CT · On-site
$19 - $22/hr
... ticket information is entered in the computer correctly. Responsibilities will also include rescheduling appointments, creating dispatch numbers for all parts ordered, following up on part orders ...
Quick apply
Dispatcher
New Haven, CT · On-site
$19 - $22/hr
... ticket information is entered in the computer correctly. Responsibilities will also include rescheduling appointments, creating dispatch numbers for all parts ordered, following up on part orders ...
... ticket information is entered in the computer correctly. Responsibilities will also include rescheduling appointments, creating dispatch numbers for all parts ordered, following up on part orders ...
... ticket information is entered in the computer correctly. Responsibilities will also include rescheduling appointments, creating dispatch numbers for all parts ordered, following up on part orders ...
Dispatcher
New Haven, CT · On-site
$19 - $22/hr
... ticket information is entered in the computer correctly. Responsibilities will also include rescheduling appointments, creating dispatch numbers for all parts ordered, following up on part orders ...
Dispatcher
New Haven, CT · On-site
$19 - $22/hr
... ticket information is entered in the computer correctly. Responsibilities will also include rescheduling appointments, creating dispatch numbers for all parts ordered, following up on part orders ...
Dispatcher
Sturbridge, MA · On-site
$18 - $22/hr
... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...
Quick apply
Dispatcher
Sturbridge, MA · On-site
$18 - $22/hr
... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...
Dispatcher
Meriden, CT · On-site
$19 - $22/hr
... ticket information is entered in the computer correctly. Responsibilities will also include rescheduling appointments, creating dispatch numbers for all parts ordered, following up on part orders ...
Quick apply
Dispatcher
Meriden, CT · On-site
$19 - $22/hr
... ticket information is entered in the computer correctly. Responsibilities will also include rescheduling appointments, creating dispatch numbers for all parts ordered, following up on part orders ...
... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...
... all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling ...
Dispatcher
Trumbull, CT · On-site
$19 - $22/hr
... ticket information is entered in the computer correctly. Responsibilities will also include rescheduling appointments, creating dispatch numbers for all parts ordered, following up on part orders ...
Quick apply
Dispatcher
Trumbull, CT · On-site
$19 - $22/hr
... ticket information is entered in the computer correctly. Responsibilities will also include rescheduling appointments, creating dispatch numbers for all parts ordered, following up on part orders ...
... ticket information is entered in the computer correctly. Responsibilities will also include rescheduling appointments, creating dispatch numbers for all parts ordered, following up on part orders ...
... ticket information is entered in the computer correctly. Responsibilities will also include rescheduling appointments, creating dispatch numbers for all parts ordered, following up on part orders ...
Dispatcher
Windsor, CT · On-site
$19 - $22/hr
... ticket information is entered in the computer correctly. Responsibilities will also include rescheduling appointments, creating dispatch numbers for all parts ordered, following up on part orders ...
Dispatcher
Windsor, CT · On-site
$19 - $22/hr
... ticket information is entered in the computer correctly. Responsibilities will also include rescheduling appointments, creating dispatch numbers for all parts ordered, following up on part orders ...
Dispatcher
Cary, NC · On-site
Responsible for every ticket (delivery, pick-up, service) daily, create sensible routes for each ... Dispatcher FLSA Classification: Non-Exempt * Department: Operations Rev Date: 05/20 * Reports To:
Dispatcher
Cary, NC · On-site
Responsible for every ticket (delivery, pick-up, service) daily, create sensible routes for each ... Dispatcher FLSA Classification: Non-Exempt * Department: Operations Rev Date: 05/20 * Reports To:
Help drive average ticket and conversion rates by placing the right tech on the right call * Handle high call volume and problem-solve on the fly What We're Looking For * 2+ years of dispatching ...
Quick apply
Help drive average ticket and conversion rates by placing the right tech on the right call * Handle high call volume and problem-solve on the fly What We're Looking For * 2+ years of dispatching ...
Dispatcher
King Of Prussia, PA · On-site
$50K - $55K/yr
Help drive average ticket and conversion rates by placing the right tech on the right call * Handle high call volume and problem-solve on the fly What We're Looking For * 2+ years of dispatching ...
Dispatcher
King Of Prussia, PA · On-site
$50K - $55K/yr
Help drive average ticket and conversion rates by placing the right tech on the right call * Handle high call volume and problem-solve on the fly What We're Looking For * 2+ years of dispatching ...
Dispatcher
$50K - $55K/yr
Help drive average ticket and conversion rates by placing the right tech on the right call * Handle high call volume and problem-solve on the fly What We're Looking For * 2+ years of dispatching ...
Dispatcher
$50K - $55K/yr
Help drive average ticket and conversion rates by placing the right tech on the right call * Handle high call volume and problem-solve on the fly What We're Looking For * 2+ years of dispatching ...
Overview The Service Desk Dispatcher plays a crucial role in ensuring that client service requests ... Keep clients informed of ticket progress, status changes, and expected resolution timelines.
Quick apply
Overview The Service Desk Dispatcher plays a crucial role in ensuring that client service requests ... Keep clients informed of ticket progress, status changes, and expected resolution timelines.
Ticket Dispatcher information
See salary details
$11.30 - $13.35
2% of jobs
$13.35 - $15.41
8% of jobs
$17.07 is the 25th percentile. Wages below this are outliers.
$15.41 - $17.46
18% of jobs
$17.46 - $19.51
21% of jobs
The median wage is $19.58 / hr.
$19.51 - $21.57
16% of jobs
$23.15 is the 75th percentile. Wages above this are outliers.
$21.57 - $23.62
13% of jobs
$23.62 - $25.68
8% of jobs
$25.68 - $27.73
6% of jobs
$27.73 - $29.79
3% of jobs
$29.79 - $31.84
3% of jobs
$31.84 - $33.89
1% of jobs
$11
$22
$33
How much do ticket dispatcher jobs pay per hour?
As of Jul 5, 2026, the average hourly pay for ticket dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.
What are Ticket Dispatchers?
Ticket Dispatchers are professionals responsible for receiving, prioritizing, and assigning service requests or tickets to the appropriate personnel or departments. They act as a central point of communication between customers or clients and service teams, ensuring that issues are addressed promptly and efficiently. Ticket Dispatchers often use specialized software to track the status of tickets and maintain records of all communications and resolutions. Their role is essential in industries like transportation, IT support, maintenance, and emergency services, where quick and accurate response to requests is crucial.
How does a Ticket Dispatcher typically collaborate with field technicians to resolve service requests efficiently?
A Ticket Dispatcher works closely with field technicians by assigning service tickets based on technician availability, skill set, and location. Regular communication is key—dispatchers must provide technicians with clear instructions, update them on any changes, and ensure they have the necessary resources to complete their tasks. Successful dispatchers also monitor progress and follow up to address any issues that arise, helping maintain smooth operations and timely service for clients. This collaborative approach fosters teamwork and ensures customer requests are handled promptly and professionally.
What is the role of a ticket dispatcher?
A ticket dispatcher is responsible for managing and assigning service requests or work orders to appropriate personnel, often in transportation, maintenance, or emergency services. They use communication tools like radios or computer systems to coordinate schedules, track progress, and ensure timely response to customer or operational needs.
What is the difference between Ticket Dispatcher vs Bus Driver?
| Aspect | Ticket Dispatcher | Bus Driver |
|---|---|---|
| Required Credentials | High school diploma or equivalent; may need dispatching certifications | Commercial driver's license (CDL) |
| Work Environment | Dispatch centers, offices, or control rooms | On the road, bus terminals, and routes |
| Employer & Industry | Public transit agencies, transportation companies | Public transit agencies, private bus companies |
| Primary Responsibilities | Coordinate and assign bus or vehicle dispatches, communicate with drivers | Transport passengers safely along designated routes |
While both roles are integral to public transportation, Ticket Dispatchers focus on coordinating vehicle schedules and communication, whereas Bus Drivers are responsible for operating vehicles and ensuring passenger safety. The roles often work closely but require different certifications and work environments.
What are the key skills and qualifications needed to thrive as a Ticket Dispatcher, and why are they important?
To thrive as a Ticket Dispatcher, you need excellent organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatching software, ticketing systems, and basic office applications like Microsoft Office is typically required. Strong communication, problem-solving abilities, and the capacity to remain calm under pressure are crucial soft skills. These competencies ensure efficient coordination, timely ticket resolution, and high customer satisfaction in fast-paced environments.
How much does a dispatcher earn?
A ticket dispatcher typically earns between $30,000 and $50,000 annually, depending on experience, location, and the industry. Some dispatchers may earn additional pay through overtime or shift differentials, especially in transportation or emergency services environments.
Is it hard to get hired as a dispatcher?
Getting hired as a ticket dispatcher typically requires good organizational skills, communication abilities, and sometimes prior experience or certification in transportation or logistics. The hiring process can vary depending on the employer and location, but generally involves interviews and background checks. Entry-level positions may be easier to obtain, while specialized roles may require additional training or experience.
What is the highest paid dispatcher?
The highest paid dispatchers are often those working in specialized industries such as airline, emergency services, or freight transportation, with salaries exceeding $70,000 annually. Factors influencing pay include experience, certifications, and the complexity of the dispatching environment.
More about Ticket Dispatcher jobs
What states have the most Ticket Dispatcher jobs? States with the most job openings for Ticket Dispatcher jobs include:
What job categories do people searching Ticket Dispatcher jobs look for? The top searched job categories for Ticket Dispatcher jobs are:
$18 - $22/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 10 days ago
Job description
HD Air, located in Springfield, MA,, a dynamic, rapidly-growing HVAC and Plumbing company, is expanding again! We are seeking a highly skilled Dispatcher to join our team.
AVAILABLE SHIFTS: Tuesday - Saturday (T-F 10 am - 6 pm, Sat. 7:30 am - 3:30 pm); Monday - Friday (10 am - 6 pm)
Our associates are our most important resource. They provide the sole source for our ability to meet our customer's needs. We have set high standards for job qualification and job performance. Our associates must have strong skills and a willingness to learn and grow. We will provide training in a positive environment in which these skills can grow and expand. You must have a positive attitude, a smile in your voice and a willingness to help as we pride ourselves on the service we provide to our customers.
This position is responsible for scheduling and dispatching HVAC Service and Plumbing Technicians by reviewing and optimizing routes, answering incoming phone calls (existing customers), providing exceptional customer service and making sure all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling appointments for parts installation.
Enjoy a fun, family oriented work environment where your effort is recognized and greatly appreciated. Join a company who values each customer and each employee, and where each department is committed to providing exceptional service through strong teamwork. You will be given an opportunity to grow professionally, personally and financially.
We offer a very competitive salary, an impressive monthly bonus plan, incentive plans and many other family-oriented benefits. Medical, dental, vision, company supplied life insurance, paid vacation, paid holidays and 401(k) plan with employer match are additional benefits offered.
To be successful in this role, you must possess:
* A minimum of two years office/customer service experience REQUIRED (Dispatch experience is PREFERRED)
* A professional appearance
* Excellent interpersonal skills with the ability to interact with all types of customers and a strong customer service attitude.
* Able to plan and schedule work rather than just react.
* Able to "think on your feet" to provide customers with needed information for their specific installation or repair.
* Ability to work as part of a team.
* Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software.
APPLY TODAY!
AVAILABLE SHIFTS: Tuesday - Saturday (T-F 10 am - 6 pm, Sat. 7:30 am - 3:30 pm); Monday - Friday (10 am - 6 pm)
Our associates are our most important resource. They provide the sole source for our ability to meet our customer's needs. We have set high standards for job qualification and job performance. Our associates must have strong skills and a willingness to learn and grow. We will provide training in a positive environment in which these skills can grow and expand. You must have a positive attitude, a smile in your voice and a willingness to help as we pride ourselves on the service we provide to our customers.
This position is responsible for scheduling and dispatching HVAC Service and Plumbing Technicians by reviewing and optimizing routes, answering incoming phone calls (existing customers), providing exceptional customer service and making sure all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling appointments for parts installation.
Enjoy a fun, family oriented work environment where your effort is recognized and greatly appreciated. Join a company who values each customer and each employee, and where each department is committed to providing exceptional service through strong teamwork. You will be given an opportunity to grow professionally, personally and financially.
We offer a very competitive salary, an impressive monthly bonus plan, incentive plans and many other family-oriented benefits. Medical, dental, vision, company supplied life insurance, paid vacation, paid holidays and 401(k) plan with employer match are additional benefits offered.
To be successful in this role, you must possess:
* A minimum of two years office/customer service experience REQUIRED (Dispatch experience is PREFERRED)
* A professional appearance
* Excellent interpersonal skills with the ability to interact with all types of customers and a strong customer service attitude.
* Able to plan and schedule work rather than just react.
* Able to "think on your feet" to provide customers with needed information for their specific installation or repair.
* Ability to work as part of a team.
* Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software.
APPLY TODAY!
About Hurley & David
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Springfield, MA, US
Year founded
1960