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Ticket Dispatcher Jobs (NOW HIRING)

Mesa Energy Systems, Inc.

Dispatcher I

San Leandro, CA

$30 - $37/hr

Dispatch techs on previously scheduled maintenance and service calls. Verify times and job status ... Research may include checking on vendor invoices and relevant service ticket information. Keep ...

AdaptHealth, LLC

Dispatcher

Elmhurst, IL · On-site

$19 - $22/hr

Responsible for every ticket (delivery, pick-up, service) daily, create sensible routes for each ... Dispatcher FLSA Classification: Non-Exempt * Department: Operations Rev Date: 05/20 * Reports To:

AdaptHealth LLC

Dispatcher

Elmhurst, IL · On-site

$19 - $22/hr

Responsible for every ticket (delivery, pick-up, service) daily, create sensible routes for each ... Dispatcher FLSA Classification: Non-Exempt * Department: Operations Rev Date: 05/20 * Reports To:

The 20

Dispatcher

Plano, TX · On-site

Communicate effectively with clients, vendors, and internal teams regarding scheduling, ticket status, and service expectations * Create and maintain documentation related to dispatch procedures and ...

Apollo Mechanical Contractors

Service Dispatcher

Kennewick, WA · On-site

$18.75 - $25/hr

... ticket. • Process weekly timecards. • Take customer payments over the phone. • Other duties ... dispatching or project management or equivalent combination of education and experience All ...

GFL Environmental

Dispatcher

Saginaw, MI · On-site

The dispatcher will uses GFL proprietary software to enter ticket information and track productivity. Key Responsibilities: Schedule service and satisfy customer needs for service changes. Ensure ...

Litman Excavating Inc

Dispatch

New Martinsville, WV · On-site

$18 - $22/hr

A truck dispatcher is responsible for scheduling truck drivers, assigning delivery routes ... Make sure the driver's ticket have accurate information for billing purposes. * Maintain a clean ...

GFL Environmental

Dispatcher

Fort Wayne, IN · On-site

The dispatcher will uses GFL proprietary software to enter ticket information and track productivity. Key Responsibilities: Schedule service and satisfy customer needs for service changes. Ensure ...

TNT Crane & Rigging, Inc.

Dispatcher

Fort Worth, TX · On-site

Dispatcher Location: Ft. Worth , TX Reports to: Branch Manager ***** Local Candidates Only ... Completes the job ticket with the following information: * Assigned operator and/or rigger for the ...

TNT Crane & Rigging

Dispatcher

Fort Worth, TX · On-site

Dispatcher Location: Ft. Worth , TX Reports to: Branch Manager ***** Local Candidates Only ... Completes the job ticket with the following information: * Assigned operator and/or rigger for the ...

TNT Crane & Rigging

Dispatcher

Fort Worth, TX

Dispatcher Location: Ft. Worth , TX Reports to: Branch Manager ***** Local Candidates Only ... Completes the job ticket with the following information: * Assigned operator and/or rigger for the ...

GFL Environmental

Dispatcher

Saginaw, MI · On-site

The dispatcher will uses GFL proprietary software to enter ticket information and track productivity. Key Responsibilities: • Schedule service and satisfy customer needs for service changes. Ensure ...

GFL Environmental

Dispatcher

Fort Wayne, IN · On-site

The dispatcher will uses GFL proprietary software to enter ticket information and track productivity. Key Responsibilities: • Schedule service and satisfy customer needs for service changes. Ensure ...

Parabit Systems

Technology Repair Dispatcher

Bellmore, NY · On-site

$21.50 - $26/hr

Create dispatch ticket for service calls, and dispatch Service Technicians. * Manage service tickets from open to close, making sure Technicians have completed all steps before closing. * Apprise ...

Parabit Systems

Technology Repair Dispatcher

Bellmore, NY · On-site

$18.75 - $25.25/hr

Create dispatch ticket for service calls, and dispatch Service Technicians. * Manage service tickets from open to close, making sure Technicians have completed all steps before closing. * Apprise ...

GFL Environmental

Dispatcher

Peoria, IL

$23 - $25/hr

The dispatcher will uses GFL proprietary software to enter ticket information and track productivity. Pay: $23-25/hour Benefits: 15 days of paid time off Competitive medical, dental, and vision plan ...

GFL Environmental

Dispatcher

Rantoul, IL · On-site

$22 - $24/hr

The dispatcher will uses GFL proprietary software to enter ticket information and track productivity. Pay: $22-24/hour Benefits: 15 days of paid time off Competitive medical, dental, and vision plan ...

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Ticket Dispatcher information

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How much do ticket dispatcher jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for ticket dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a ticket dispatcher?

Ticket Dispatchers are professionals responsible for receiving, prioritizing, and assigning service requests or tickets to the appropriate personnel or departments. They act as a central point of communication between customers or clients and service teams, ensuring that issues are addressed promptly and efficiently. Ticket Dispatchers often use specialized software to track the status of tickets and maintain records of all communications and resolutions. Their role is essential in industries like transportation, IT support, maintenance, and emergency services, where quick and accurate response to requests is crucial.

What are the key skills and qualifications needed to thrive as a ticket dispatcher?

To thrive as a Ticket Dispatcher, you need excellent organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatching software, ticketing systems, and basic office applications like Microsoft Office is typically required. Strong communication, problem-solving abilities, and the capacity to remain calm under pressure are crucial soft skills. These competencies ensure efficient coordination, timely ticket resolution, and high customer satisfaction in fast-paced environments.

How does a ticket dispatcher typically collaborate with field technicians to resolve service requests efficiently?

A Ticket Dispatcher works closely with field technicians by assigning service tickets based on technician availability, skill set, and location. Regular communication is key—dispatchers must provide technicians with clear instructions, update them on any changes, and ensure they have the necessary resources to complete their tasks. Successful dispatchers also monitor progress and follow up to address any issues that arise, helping maintain smooth operations and timely service for clients. This collaborative approach fosters teamwork and ensures customer requests are handled promptly and professionally.

What is the difference between Ticket Dispatcher vs Bus Driver?

AspectTicket DispatcherBus Driver
Required CredentialsHigh school diploma or equivalent; may need dispatching certificationsCommercial driver's license (CDL)
Work EnvironmentDispatch centers, offices, or control roomsOn the road, bus terminals, and routes
Employer & IndustryPublic transit agencies, transportation companiesPublic transit agencies, private bus companies
Primary ResponsibilitiesCoordinate and assign bus or vehicle dispatches, communicate with driversTransport passengers safely along designated routes

While both roles are integral to public transportation, Ticket Dispatchers focus on coordinating vehicle schedules and communication, whereas Bus Drivers are responsible for operating vehicles and ensuring passenger safety. The roles often work closely but require different certifications and work environments.

Is it hard to get hired as a ticket dispatcher?

Getting hired as a ticket dispatcher can vary depending on the employer and location, but generally requires good communication skills, attention to detail, and sometimes prior experience or a relevant certification. The job often involves working in a fast-paced environment and may require availability during irregular hours. Competition can be moderate, and having knowledge of dispatch software can improve chances of employment.
More about Ticket Dispatcher jobs

What states have the most Ticket Dispatcher jobs?

States with the most job openings for Ticket Dispatcher jobs include:

What are popular job titles related to Ticket Dispatcher jobs?

For Ticket Dispatcher jobs, the most frequently searched job titles are:

Ticket Dispatcher jobs near you
Infographic showing various Ticket Dispatcher job openings in the United States as of September 2026, with employment types broken down into 72% Full Time, 22% Part Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Dispatcher I

San Leandro, CA

Mesa Energy Systems, Inc.
Construction • 501 - 1,000 employees
Learn more about Mesa Energy Systems, Inc.external

$30 - $37/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

About Us

We are a full-service HVAC, building automation, chiller, and retrofit contractor with a reputation for combining high-quality consulting services with customized energy solutions. Our integrated, single-source solutions include turnkey in-house capabilities with design assistance, as well as engineering applications and automated control systems.

Job Summary

Help the growth of the local office by supporting service and maintenance accounts for a specific geographical area, coordinating the work efforts of the technicians and sales support to ensure projects are sold and implemented in a timely and orderly fashion. Assist in other general administrative tasks as requested by the Branch Manager.

Essential Duties & Responsibilities

Take client service calls and open jobs as needed following all proper procedures. Check all work orders for proper addressing, labor hours charged, all numbers, dates, et., before work orders are given to billing. Schedule the calls along with all previously scheduled work. Dispatch techs on previously scheduled maintenance and service calls. Verify times and job status (complete, open). Create job number and job file. Dispatch both emergency and scheduled work. Order filters for monthly maintenance as needed for technician/driver pick up. Research as needed on whether a job is a warranty call or not. This may involve the Project Manager or accounting's assistance in pulling invoices. Research may include checking on vendor invoices and relevant service ticket information. Keep necessary job logs and file paperwork in conjunction with the Purchasing Agent. Assist new technicians in employment policies and procedures as they relate to dispatch. Assist other dispatchers by handling phone/radio overflow when necessary. Cover during lunch time and sick and/or vacation leave. In the event of a technician's injury or accident, have employee notify Human Resources immediately and re-schedule workflow as needed. Take problem/complaint calls and handle appropriately or direct to Branch Manager. Take calls for billing/invoice questions and direct to proper personnel. When necessary, advise sales department of major clients' service calls. Timesheets: Route completed original timecard to HR/Payroll clerk with work order numbers and prevailing wage rates (if applicable). Enter tech's time into Coins. Enter materials, truck charges, recommended repairs, and the work summary from the work ticket. Research material costs, if necessary. Complete service work order and print the "pre-invoice" for Branch Manager's review. Keep tracking sheet for date of requests and receipt of reports. Maintain certified payroll report files for each job.

Qualifications

High School Diploma or equivalent a plus. Previous HVAC industry experience a plus 1+ years customer service background required General computer skills including Microsoft Word and Excel

#Mesa #LI-Mesa #LI-HVACjobs #LI-Onsite

Equal Opportunity EmployerAs a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/DisabledAffirmative Action Policy

Please review our Affirmative Action Policy.

Notice to Prospective EmployeesNotice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.Geographic Disclosure

Compensation Range: $30 - $37 per hour

Benefits: We are committed to providing employees a comprehensive benefits package which includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life insurance, disability, a 401(k) Savings Plan, College Coach and employee assistance program.

Employment Type: FULL_TIME

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