Ticket Broker Jobs (NOW HIRING)

The Washington Nationals are seeking a strategic, analytically driven leader to serve as Senior Director, Business Strategy & Analytics. This role sits at the center of the organization’s revenue engine, shaping high-impact decisions across ticketing, marketing, partnerships, and other key business lines.

This leader will act as a strategic advisor to senior leadership, using advanced analytics, market insights, and structured problem-solving to drive revenue growth, optimize pricing and inventory strategies, and inform long-term business planning.

The ideal candidate blends strong business acumen with analytical rigor and thrives in a fast-paced, cross-functional environment.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Essential Duties and Responsibilities:

Strategic Leadership & Revenue Optimization

• Lead the development of data-informed strategies to maximize revenue across ticketing and other consumer-driven business lines.
• Partner with senior leadership to define and execute short and long-term strategic initiatives.
• Translate complex analyses into clear, actionable recommendations for executive stakeholders.

Ticketing Strategy & Market Optimization

• Own ticket pricing strategy, inventory management, and demand forecasting across all products.
• Evaluate and refine go-to-market strategies across primary and secondary ticket channels.
• Analyze market dynamics, consumer behavior, and competitive trends to inform pricing and packaging decisions.
• Develop strategies to optimize yield, attendance, and lifetime customer value.

Advanced Analytics & Decision Support

• Build and oversee predictive models related to demand, retention, and customer segmentation.
• Lead deep-dive analyses that uncover revenue opportunities and operational efficiencies.
• Identify key performance drivers and develop frameworks to guide decision-making across departments.

Cross-Functional Strategy

• Serve as an internal consultant to departments including Marketing, Corporate Partnerships, Concessions, Retail, and Ballpark Operations.
• Collaborate with stakeholders to solve complex business problems and evaluate new initiatives.
• Support strategic planning processes with rigorous analysis and scenario modeling.

Secondary Market & Partner Strategy

• Support the development and execution of strategies related to secondary ticket distribution partners.
• Analyze broker and partner performance to inform operating models and partnership decisions.
• Provide insights that shape negotiation strategies and maximize overall ticket ecosystem value.

Team Leadership & Development

• Lead, mentor, and develop a high-performing team of analysts and managers.
• Foster a culture of accountability, curiosity, and continuous improvement.

Compensation:

The projected salary range for this position is $168,500 - $171,000 per year. Actual pay is based on several factors, including but not limited to the applicant’s: qualifications, skills, expertise, education/training, certifications, and other organization requirements. Starting salaries for new employees are frequently not at the top of the applicable salary range.

Benefits:

The Nationals offer a competitive and comprehensive benefits package that presently includes:

• Paid vacation and sick leave, paid holidays throughout the year and a holiday break in December
• Medical, dental, vision, life and AD&D insurance
• Short- and long-term disability insurance
• Flexible spending accounts
• 401(k) and pension plan
• Access to complimentary tickets to Nationals home games
• Employee discounts
• Free onsite fitness center

Equal Opportunity Employer:

The Nationals are dedicated to offering equal employment and advancement opportunities to all individuals regardless of their race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability, or any other protected characteristic under applicable law.