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Thrift Store Assistant Manager Jobs in Springfield, MA

Snipes

Assistant Manager

Hartford, CT · On-site

SNIPES Assistant Manager Full Time Hourly We live sneakers, streetwear, and neighborhood culture ... With more than 750 stores in Europe and the USA, SNIPES is one of the leading sneaker and ...

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Thrift Store Assistant Manager information

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$9

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$27

How much do thrift store assistant manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for thrift store assistant manager in Springfield, MA is $18.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $21.54 per hour, depending on experience, location, and employer.

What are the main responsibilities of a thrift store assistant manager?

A Thrift Store Assistant Manager helps oversee daily store operations, including supervising staff, assisting customers, managing inventory, and ensuring the store is organized and clean. They often handle scheduling, cash management, and help implement store policies and sales strategies. Additionally, they may be involved in training employees, handling donations, and assisting with merchandising to maximize sales and maintain a positive shopping environment.

What is the difference between Thrift Store Assistant Manager vs Thrift Store Supervisor?

AspectThrift Store Assistant ManagerThrift Store Supervisor
ResponsibilitiesSupports store operations, manages staff, assists with sales and inventoryOversees daily store activities, supervises staff, ensures customer satisfaction
Required CredentialsHigh school diploma, experience in retail or customer serviceHigh school diploma, retail experience, leadership skills
Work EnvironmentRetail store, team-oriented, fast-pacedRetail store, supervisory role, customer-focused

While both roles involve managing store operations and supervising staff, the Thrift Store Assistant Manager typically supports the store manager and handles more administrative tasks, whereas the Thrift Store Supervisor directly oversees daily activities and staff performance. Both positions require retail experience and strong customer service skills, but the Assistant Manager often has broader responsibilities.

How much does a thrift store assistant manager earn?

A thrift store assistant manager typically earns between $12 and $18 per hour, depending on location, experience, and the size of the store. Salaries may also include benefits such as paid time off and employee discounts, and the role often requires strong customer service and organizational skills.

What does a thrift store assistant manager do?

A thrift store assistant manager oversees daily store operations, supervises staff, manages inventory, and ensures excellent customer service. They may also handle scheduling, sales reporting, and maintaining store policies, often using point-of-sale systems and working flexible hours.

What are some common challenges faced by a thrift store assistant manager, and how can they be addressed?

One common challenge for a Thrift Store Assistant Manager is balancing the flow of donated goods with effective merchandising and inventory control. Since donations are unpredictable, it requires quick decision-making and creative display strategies to ensure the store remains organized and appealing. Additionally, managing and motivating a team that may include both paid staff and volunteers demands strong communication and leadership skills. Building strong relationships with the local community and fostering a positive team environment can help address these challenges and contribute to store success.

What are the key skills and qualifications needed to thrive as a thrift store assistant manager, and why are they important?

To thrive as a Thrift Store Assistant Manager, you need retail management experience, inventory control skills, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic bookkeeping tools is typically required. Strong customer service, leadership, and problem-solving abilities help create a positive shopping environment and support the store team. These competencies are crucial for ensuring efficient operations, maximizing sales, and delivering excellent customer experiences in a dynamic retail setting.

Do thrift stores pay well?

Thrift store assistant managers typically earn wages that are close to minimum wage or slightly above, depending on location and store size. Compensation can include benefits such as employee discounts and flexible schedules, but overall pay tends to be modest compared to other retail management roles.
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Thrift Store Assistant Manager jobs near you

Assistant Store Manager (Full-time) - Fayetteville, NC

Hibbett Sports

Gilbertville, MA • On-site

$12.65/hr

Full-time

Re-posted 9 days ago

Hibbett Sports rating

4.8

Company rating: 4.8 out of 10

Based on 123 frontline employees who took The Breakroom Quiz

87th of 104 rated fashion retailers

Job description

HB: 01031 Fayetteville, North Carolina (Sycamore Square)
Hourly:
$12.65 - $12.65
Job Title: Assistant Manager
Department: Operations
FLSA Status: Non-Exempt
Reports To: Store Manager
SUMMARY
The Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store's goals. The Assistant Manager is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. The Assistant Manager is passionate about giving outstanding customer service and promoting the merchandise in stores. The Assistant Manager assumes supervisory control in the Store Manager's absence and is trained in Store Manager Responsibilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Assist the Store Manager in controlling the assets of Hibbett I City Gear
  • Consults with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
  • Assumes responsibility of the entire store in the absence of the Store Manager.
  • Consult with the Store Manager in establishing action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
  • Assist the Store Manager in overall personnel recruiting, training, and evaluation.
  • Provides knowledge and guidance to employees and customers in all departments when necessary.
  • Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
  • Direct staff to ensure each department's responsibilities and standards are completed.
  • Keeps the Store Manager informed about inventory movement and customer trends.
  • Assures quality customer service is maintained.
  • Performs general administrative duties as needed and is trained in the Store Manager's responsibilities.
  • Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
  • Promote and sell services and merchandise provided by Hibbett I City Gear.
  • Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
  • Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

SUPERVISORY RESPONSIBILITIES
Supervises employees in the absence of the Store Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, and training employees; planning, assigning, and directing work; and resolving problems.
QUALIFICATIONS
  • Experience working in a retail environment, preferably in footwear and athletic apparel.
  • 1-3 years of customer service experience.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment.
  • Ability to assist in managing a team and keep up with overall goals and profits.
  • Is a self-starter, has initiative to take on important tasks without being asked.
  • Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
  • Is a team-player, passionate about outstanding customer service and selling merchandise.

Hibbett's Privacy Policy
Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett's Privacy Policy to understand how the information you provide will be utilized and safeguarded.
By clicking the Apply button, I acknowledge that I have read and understand the Hibbett's Privacy Policy. Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.

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About Hibbett Sports

Sourced by ZipRecruiter

Hibbett Sports, headquartered in Birmingham, AL, US, is a leading company in the sporting goods industry. The company, which began its operations in 1945, has substantially grown into a nationwide enterprise that operates over 1000 stores across 32 states. Hibbett Sports' retail stores predominantly offer an array of products including athletic footwear, apparel, and accessories. The company’s official website, hibbett.com, complements their physical stores, with a robust online platform, thereby strengthening its nationwide presence. Their mission centers around satisfying a diverse clientele through excellent customer service, deep product offerings, and a seamless shopping experience. Hibbett Sports is committed to performance, teamwork, and serving the community. Notable achievements include Hibbett Sports’ listing on NASDAQ in 1996 and the launch of its e-commerce site in 2017.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Birmingham, AL, US

Year founded

1945

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