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Thistledown Racino Jobs (NOW HIRING)

Jack Entertainment

Greeter

Cleveland, OH · On-site

$13.50 - $17.50/hr

This role is critical in supporting JACK Thistledown Racino's hospitality-focused strategy by transforming routine guest interactions into engaging, shareable, and memorable moments. Essential ...

Benchmark

Restaurant Host

Cleveland, OH

$14/hr

As one of the premier hotels in Beachwood, Ohio, we offer easy access to University Hospital's Ahuja Medical Center, Tri-C East's campus, MGM Casino, ThistleDown Racino and numerous museams including ...

Benchmark

Restaurant Server - AM Shift

Cleveland, OH

$8.50 - $9/hr

As one of the premier hotels in Beachwood, Ohio, we offer easy access to University Hospital's Ahuja Medical Center, Tri-C East's campus, MGM Casino, ThistleDown Racino and numerous museams including ...

Benchmark

Sous Chef

Cleveland, OH

$48K - $65K/yr

As one of the premier hotels in Beachwood, Ohio, we offer easy access to University Hospital's Ahuja Medical Center, Tri-C East's campus, MGM Casino, ThistleDown Racino and numerous museams including ...

Benchmark

Banquet Set up

Cleveland, OH

$5.85/hr

As one of the premier hotels in Beachwood, Ohio, we offer easy access to University Hospital's Ahuja Medical Center, Tri-C East's campus, MGM Casino, ThistleDown Racino and numerous museams including ...

Benchmark

Front Desk Agent

Cleveland, OH

$15/hr

As one of the premier hotels in Beachwood, Ohio, we offer easy access to University Hospital's Ahuja Medical Center, Tri-C East's campus, MGM Casino, ThistleDown Racino and numerous museams including ...

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How much do thistledown racino jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for thistledown racino in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Thistledown Racino position, and why are they important?

To excel in a role at Thistledown Racino, candidates typically need strong customer service skills, attention to detail, and basic math abilities, with a high school diploma or equivalent often required. Familiarity with point-of-sale systems, cash handling procedures, and knowledge of state gaming regulations are frequently necessary, depending on the specific position. Teamwork, effective communication, and conflict resolution skills help employees stand out and ensure positive guest interactions. These attributes are critical for maintaining a safe, efficient, and welcoming environment in a fast-paced gaming and hospitality setting.

What is a Thistledown Racino job?

A Thistledown Racino job is a position at the JACK Thistledown Racino, a casino and horse racing venue in Ohio. Jobs range from hospitality and customer service to gaming operations and security. Employees may work in roles such as dealers, slot attendants, food service staff, or maintenance personnel. These positions often require strong customer service skills and compliance with gaming regulations. Benefits and job requirements vary based on the role.

What is the typical work environment like for employees at Thistledown Racino?

Employees at Thistledown Racino work in a vibrant, high-energy atmosphere that blends casino gaming, horse racing, and hospitality services. Team members interact with a diverse group of guests and coworkers, often working on rotating shifts that may include evenings, weekends, and holidays due to the venue's operating hours. The work environment emphasizes teamwork, excellent customer service, and adherence to strict regulatory standards to ensure guest safety and satisfaction. Employees also have opportunities to cross-train in different departments and develop skills for career advancement within the gaming and hospitality industry.

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Thistledown Racino jobs near you
Infographic showing various Thistledown Racino job openings in the United States as of June 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Promotions Representative - ($500 Hiring Incentive)

JACK Thistledown Racino LLC

Cleveland, OH • On-site

$15/hr

Full-time

Posted 6 days ago

Be an early applicant

Job description

Events & Promotions Representative:

Reporting directly to the Marketing Manager, the Events & Promotions Representative will be responsible for execution of all events and promotions held at JACK ThistleDown Racino.

Essential Functions

  • Prepares promotion areas for promotions and events.
  • Executes promotions, assisting patrons participating in promotions by helping them swipe into invitation programs, distributing gifts, and aiding with any task regarding a promotion.
  • Staff special event registration areas.
  • Ensures that promotions/event areas are stocked with necessary supplies, decorations and secures items at conclusion of promotion/event.
  • Ensures collateral material for promotions and events are displayed prior to and recovered at the conclusion of each project.
  • Ensures guests qualify for entry by swiping their card in CMP
  • Use Atrient and Power Kiosk to track players and verify qualification for promotions when applicable.
  • Ensures data is accurate and maintains integrity of data.
  • Promotes ClubJACK programs and card membership.
  • Verifies all funds or gift card values at the beginning and end of each shift.
  • Ensures accountability of all transactions through verification and documentation of exchanges.
  • Responsible for balancing and maintaining promotions bank (Gift Cards and cash)
  • Responsible for ensuring that all prize-winner forms are completed properly and turned in for processing.
  • Tracks inventories and expenses for each assigned project.
  • Act as a role model and always present oneself as a credit to JACK Thistledown and JACK Entertainment and encourages others to do the same.
  • Meets the attendance guidelines of the job and adhere to regulatory, departmental, and company policies.
  • Other duties as assigned by department.
  • Inventory promotional merchandise on a daily, weekly, bi-weekly, or monthly basis as requested or required, updating Marketing Manager.
  • Maintain records, charts, and graphs of promotions on a monthly basis.

Knowledge, Skills & Abilities

  • Must have excel and Microsoft office knowledge at an above proficient level
  • Must be able to work independently.
  • Must be able to sit, stand or walk for long periods of time (4 hours).
  • Must be able to respond calmly and make rational decisions when handling employee conflicts.
  • Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
  • Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.
  • Respond to visual and aural cues.
  • Must have the manual dexterity to operate a computer and other necessary office equipment.
  • Must be able to tolerate areas containing dust, loud noises and bright lights.
  • Must be able to work varied shifts, weekends and holidays as needed.
  • Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.
  • Ability to speak distinctly and persuasively.
  • Must be able to read, write, speak, and understand English.

Education and Experience

  • High School Diploma or GED equivalent required.
  • Must be able to deal with guests in a casino environment.
  • Must have previous experience in the hospitality, retail or casino industry.
  • Must be able to get along with co-workers as a team.
  • Must present a well-groomed appearance.
  • Must have excel and Microsoft office knowledge at an above proficient level
  • Must be 21 years of age

Required Certification/License

  • Must be able to obtain an Ohio Lottery Commission license