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Thistledown Racino Jobs (NOW HIRING)

JACK Thistledown Racino LLC

Racing Steward

Cleveland, OH · On-site

$14.50 - $20/hr

Thistledown Racino requires accreditation from the Racing Officials Accreditation Program in association with the Universities of Arizona and Louisville * Equivalent of two years of full-time ...

Jack Entertainment

Racing Steward

Cleveland, OH · On-site

$14.50 - $20/hr

Thistledown Racino requires accreditation from the Racing Officials Accreditation Program in association with the Universities of Arizona and Louisville * Equivalent of two years of full-time ...

Benchmark

Server AM restaurant

Cleveland, OH

$8 - $8.50/hr

As one of the premier hotels in Beachwood, Ohio, we offer easy access to University Hospital's Ahuja Medical Center, Tri-C East's campus, MGM Casino, ThistleDown Racino and numerous museams including ...

Benchmark

Sous Chef

Cleveland, OH · On-site

$48K - $65K/yr

As one of the premier hotels in Beachwood, Ohio, we offer easy access to University Hospital's Ahuja Medical Center, Tri-C East's campus, MGM Casino, ThistleDown Racino and numerous museams including ...

Benchmark

Housekeeper

Cleveland, OH

$15/hr

As one of the premier hotels in Beachwood, Ohio, we offer easy access to University Hospital's Ahuja Medical Center, Tri-C East's campus, MGM Casino, ThistleDown Racino and numerous museams including ...

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How much do thistledown racino jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for thistledown racino in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Thistledown Racino position, and why are they important?

To excel in a role at Thistledown Racino, candidates typically need strong customer service skills, attention to detail, and basic math abilities, with a high school diploma or equivalent often required. Familiarity with point-of-sale systems, cash handling procedures, and knowledge of state gaming regulations are frequently necessary, depending on the specific position. Teamwork, effective communication, and conflict resolution skills help employees stand out and ensure positive guest interactions. These attributes are critical for maintaining a safe, efficient, and welcoming environment in a fast-paced gaming and hospitality setting.

What is a Thistledown Racino job?

A Thistledown Racino job is a position at the JACK Thistledown Racino, a casino and horse racing venue in Ohio. Jobs range from hospitality and customer service to gaming operations and security. Employees may work in roles such as dealers, slot attendants, food service staff, or maintenance personnel. These positions often require strong customer service skills and compliance with gaming regulations. Benefits and job requirements vary based on the role.

What is the typical work environment like for employees at Thistledown Racino?

Employees at Thistledown Racino work in a vibrant, high-energy atmosphere that blends casino gaming, horse racing, and hospitality services. Team members interact with a diverse group of guests and coworkers, often working on rotating shifts that may include evenings, weekends, and holidays due to the venue's operating hours. The work environment emphasizes teamwork, excellent customer service, and adherence to strict regulatory standards to ensure guest safety and satisfaction. Employees also have opportunities to cross-train in different departments and develop skills for career advancement within the gaming and hospitality industry.

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Thistledown Racino jobs near you

Training and Engagement Specialist

JACK Thistledown Racino LLC

Cleveland, OH • On-site

$36K - $41K/yr

Full-time

Posted 10 days ago

Job description

Position Summary

Reporting to the Director of HR Operations, the Training & Engagement Specialist supports team member development at JACK Thistledown Racino and JACK Cleveland Casino by delivering training programs, presentations, and engagement initiatives.

Essential Functions

Training

  • Facilitate training programs (orientation, leadership, compliance, job skills).
  • Ensure completion of required training.
  • Maintain training records and materials.
  • Evaluate training effectiveness and recommend improvements.
  • Schedule training sessions and manage training spaces.
  • Coordinate new hire orientation.
  • Track training in HR systems (HRIS).
  • Communicate and enforce company policies and procedures.
  • Ensure compliance with regulations and company standards.
  • Promote professionalism, accuracy, and a culture of integrity.

Engagement

  • Plan and execute team member programs, including:
    • Recognition
    • Wellness
    • Community involvement
    • Team events (holidays, town halls, etc.)
  • Connect with team members and build relationships across all levels.
  • Provide excellent customer service.
  • Maintain a positive and approachable presence.
  • Support internal communications (email, boards, social platforms).
  • Ensure timely and accurate communication.
  • Track engagement goals and measure success.
  • Support team member recognition.
  • Perform other duties as assigned.

Knowledge, Skills & Abilities

  • Ability to work independently and manage multiple priorities.
  • Strong communication and interpersonal skills.
  • Ability to handle team members concerns calmly and professionally.
  • Comfortable working in a fast-paced, changing environment.
  • Ability to stand, walk, or sit for extended periods and lift up to 50 lbs.
  • Ability to work flexible schedules, including weekends and holidays.
  • Basic computer proficiency and ability to use office equipment.
  • Must be able to read, write, and speak English.

Education & Experience

  • Bachelor’s degree or equivalent experience.
  • 4+ years of training experience preferred.
  • Experience developing and delivering training programs.
  • Strong communication, organization, and teamwork skills.
  • Leadership experience preferred.
  • Proficient in Microsoft Office.
  • High level of professionalism and integrity.
  • Must be 21 or older.

Required Certification/License

  • None required