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Theft Claims Adjuster Jobs (NOW HIRING)

Wise F&I

Mechanical Claim Adjuster

Fenton, MO

$47K - $61K/yr

We're seeking motivated Mechanical Claims Adjusters to join our growing Vehicle Service Contract ... Theft Deterrent Programs For more than three decades, we've partnered with automotive dealers ...

REINSURANCE ASSOCIATES INC

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Mechanical Claim Adjuster

Fenton, MO · On-site

$19 - $25/hr

... Theft-deterrent protection. We process and adjust claims for these contracts within programs that are underwritten by only Excellent (A- or better) rated Insurance Carriers. As a rapidly growing ...

REINSURANCE ASSOCIATES INC

Be Seen First

Mechanical Claim Adjuster

Fenton, MO · On-site

$19 - $25/hr

... Theft-deterrent protection. We process and adjust claims for these contracts within programs that are underwritten by only Excellent (A- or better) rated Insurance Carriers. As a rapidly growing ...

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Theft Claims Adjuster information

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$30.5K

$64.6K

$90K

How much do theft claims adjuster jobs pay per year?

As of Sep 3, 2026, the average yearly pay for theft claims adjuster in the United States is $64,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $75,500.00 per year, depending on experience, location, and employer.

What is a theft claims adjuster?

A Theft Claims Adjuster is responsible for evaluating insurance claims related to theft or burglary. They investigate claims by reviewing evidence, speaking with policyholders and witnesses, and assessing policy coverage. Their goal is to determine the validity of a claim and calculate appropriate payouts. They also work to detect potential fraud and ensure compliance with insurance policies. Ultimately, they help insurance companies process claims efficiently while supporting customers who have experienced losses.

What types of cases or claims does a theft claims adjuster typically handle on a daily basis?

A Theft Claims Adjuster generally reviews, investigates, and processes claims related to theft of personal property, vehicles, or commercial assets. Daily responsibilities often include interviewing claimants and witnesses, collecting police reports or supporting documents, assessing the value of lost items, and determining the validity of claims. You may collaborate closely with law enforcement, legal counsel, and other insurance professionals to ensure thorough investigations. This role requires balancing efficient claim resolutions with attention to potential fraud, making each case unique and sometimes complex. Most adjusters work both in-office and in the field to conduct their investigations and follow up with clients.

What are the key skills and qualifications needed to thrive in the theft claims adjuster position, and why are they important?

To thrive as a Theft Claims Adjuster, you need a strong understanding of insurance policies, investigative techniques, and risk assessment, typically supported by relevant education or work experience in insurance or criminal justice. Familiarity with claims management software, digital documentation tools, and sometimes industry certifications like AIC (Associate in Claims) is often required. Excellent attention to detail, negotiation skills, and clear communication set outstanding adjusters apart in handling sensitive cases. These competencies ensure accurate claim evaluations, minimize fraud, and maintain positive customer relationships.

Is it worth becoming a theft claims adjuster?

A theft claims adjuster evaluates insurance claims related to stolen property, requiring knowledge of insurance policies and investigative skills. The role offers a stable career with opportunities for advancement, and typically requires relevant certifications or training. Compensation varies by location and experience, making it a viable option for those interested in insurance and claims investigation.
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Theft Claims Adjuster jobs near you
Infographic showing various Theft Claims Adjuster job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Hybrid job distribution, with an average salary of $64,609 per year, or $31.1 per hour.

Total Loss Adjuster - Fire and Theft

American Automobile Association

Saint Louis, MO • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 283 frontline employees who took The Breakroom Quiz

236th of 315 rated insurance

Job description

Total Loss Adjuster - Fire and Theft
The Total Loss, Theft & Fire Adjuster is responsible for investigating, evaluating, and resolving automobile theft and fire claims in a timely and customer-focused manner. This role requires strong communication skills, sound analytical judgment, and the ability to balance empathy with accurate policy application to ensure a positive member experience. Working under general technical direction and within defined authority limits, the representative manages low- to moderate-complexity claims in accordance with established technical standards and customer service best practices. Core responsibilities include conducting thorough investigations, documenting findings, evaluating coverage, communicating next steps clearly, and advancing claims toward fair and compliant resolution. The representative ensures all claim decisions align with regulatory requirements and internal best practices.
Job Duties
  • Handle first-party theft and fire claims from initial report through closure by conducting detailed investigations, verifying coverage, and determining applicable policy limits, exclusions, endorsements, and provisions.
  • Obtain, review, and analyze key evidence including police reports, theft affidavits, EUO materials, repair estimates, ownership documents, fire reports, investigator findings, and photos to assess loss circumstances and identify when SIU or fire specialists are required.
  • Provide comprehensive customer service by communicating with insureds, law enforcement, SIU, lienholders, repair facilities, salvage yards, and vendors, offering clear updates, empathetic guidance, and support during stressful situations.
  • Maintain complete, accurate, and compliant claim documentation by developing file summaries, recording action plans, ensuring proper reserving, and meeting all regulatory and company documentation standards.
  • Support subrogation and claim accuracy by preserving evidence, coordinating inspections with repair shops and fire investigators, and ensuring correct application of jurisdictional requirements and timeframes.
  • Manage cycle times and service expectations by applying sound judgment, resourcefulness, and investigative skill to deliver timely and accurate claim decisions in alignment with policy language and regulatory standards.
  • Assist members with next steps such as rental guidance, recovery procedures, and documentation needs while maintaining a strong focus on customer experience throughout the claim lifecycle.
  • Ensure compliance with licensing requirements and internal procedures while controlling expenses within assigned investigative responsibilities.

Qualifications
  • Bachelors Or Equivalent combination of education and experience Preferred
  • 4-6 years Claims Experience Required
  • Moderate skills in using Microsoft Office products required.
  • Advanced skill in using general office equipment required.
  • Excellent verbal and written communication skills.
  • Strong attention to detail and investigative mindset.
  • Ability to prioritize and multi-task while maintaining a high level of detail and accuracy.
  • Ability to interpret policy language and apply coverage provisions accurately.
  • Customer service orientation with ability to de-escalate concerns.
  • Time management and prioritization skills to manage multiple claims simultaneously.
  • Basic understanding of vehicle valuation and disposition (or willingness to learn).
  • Insurance background preferred but not necessary.
  • Exposure to theft, fire, or property damage claim handling.
  • Familiarity with salvage, lienholder processes, and DMV title handling (helpful but not required)
  • Ability to pass state licensing requirements.
  • State adjuster license Preferred

Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance,
travel, entertainment, services and more!)
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
AAA is an Equal Opportunity Employer
Our organization participates in E-Verify

What AAA The Auto Club Group employees say

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Benefits

Hours and flexibility

Workplace

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American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

Social media

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