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The Residence Inn By Marriott Jobs (NOW HIRING)

Commonwealth Hotels

Housekeeper

O Fallon, MO · On-site

$13 - $15.75/hr

The Residence Inn by Marriott O'Fallon is seeking a Hotel Housekeeper, Hotel Guest Room Attendant or Hotel Room Attendant. About Us: The Residence Inn by Marriott O'Fallon fosters a team-oriented and ...

Commonwealth Hotels

Housekeeper

O Fallon, MO · On-site

$13 - $15.75/hr

The Residence Inn by Marriott O'Fallon is seeking a Hotel Housekeeper, Hotel Guest Room Attendant or Hotel Room Attendant. About Us: The Residence Inn by Marriott O'Fallon fosters a team-oriented and ...

Commonwealth Hotels

Night Auditor

Beavercreek, OH · On-site

$14 - $18.75/hr

The Residence Inn by Marriott Dayton Beavercreek is seeking a Hotel Night Auditor, Overnight Guest Service Agent, Overnight Front Desk Clerk or Overnight Front Office Agent. About Us: Working at the ...

Commonwealth Hotels

Night Auditor

Beavercreek, OH · On-site

$14 - $18.50/hr

The Residence Inn by Marriott Dayton Beavercreek is seeking a Hotel Night Auditor, Overnight Guest Service Agent, Overnight Front Desk Clerk or Overnight Front Office Agent. About Us: Working at the ...

Commonwealth Hotels

Room Attendant

Gulfport, MS · On-site

$14 - $17.50/hr

The Residence Inn by Marriott Gulfport Biloxi Airport is seeking a Hotel Room Attendant, Hotel Guest Room Attendant, or Hotel Housekeeper. About Us: Are you ready to join an award-winning team in a ...

Residence Inn by Marriott

Front Desk Agent

Kapolei, HI · On-site

$19/hr

Vision insurance * 401(k) About Us Opened in 2019, Residence Inn by Marriott Oahu Kapolei is a modern, all-suite hotel located in the heart of Kapolei, close to dining, shopping, beaches, and Oahu ...

Commonwealth Hotels

Room Attendant

Gulfport, MS · On-site

$14 - $17.50/hr

The Residence Inn by Marriott Gulfport Biloxi Airport is seeking a Hotel Room Attendant, Hotel Guest Room Attendant, or Hotel Housekeeper. About Us: Are you ready to join an award-winning team in a ...

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The Residence Inn By Marriott information

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$10

$23

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How much do the residence inn by marriott jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for the residence inn by marriott in the United States is $23.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $28.12 per hour, depending on experience, location, and employer.

What is The Residence Inn by Marriott?

The Residence Inn By Marriott is a hotel brand that specializes in extended-stay accommodations. Designed for travelers who need lodging for longer periods, Residence Inn offers spacious suites with fully equipped kitchens, separate living and sleeping areas, and complimentary amenities like breakfast and Wi-Fi. The brand is part of Marriott International and has locations across the United States and internationally. Guests can enjoy additional features such as fitness centers, laundry facilities, and evening social events, making it a comfortable option for both business and leisure travelers seeking a home-like environment.

What are the key skills and qualifications needed to thrive as a Residence Inn by Marriott front desk associate?

To thrive as a Front Desk Associate at Residence Inn by Marriott, you need excellent customer service skills, attention to detail, and prior experience in hospitality or a related field. Familiarity with property management systems (such as Marriott's proprietary software) and reservation platforms is often required. Strong interpersonal communication, problem-solving abilities, and a positive attitude help you stand out in this client-facing role. These skills and qualities ensure guest satisfaction, smooth operations, and a welcoming environment that reflects Marriott's brand standards.

What are some common challenges faced by front desk associates at The Residence Inn by Marriott, and how can they effectively manage them?

Front desk associates at The Residence Inn By Marriott often encounter challenges such as handling guest complaints, managing high check-in/check-out volumes during peak times, and coordinating with housekeeping or maintenance to address guest needs promptly. Effective communication, strong problem-solving skills, and familiarity with the hotel's property management system are essential for managing these situations. Teamwork and a customer-focused attitude also help associates create positive guest experiences, even when unexpected issues arise.

What is the difference between The Residence Inn By Marriott vs Hotel Front Desk Agent?

AspectThe Residence Inn By MarriottHotel Front Desk Agent
Primary RoleOversees guest services, manages reservations, and ensures guest satisfaction at a Residence Inn property.Handles guest check-ins/outs, answers inquiries, and provides customer service at a hotel front desk.
Required CredentialsHigh school diploma or equivalent; hospitality experience preferred.High school diploma or equivalent; customer service experience beneficial.
Work EnvironmentHospitality industry, hotel setting, often full-time, shift-based.Hotel lobby, front desk area, shift work, customer-facing environment.

The Residence Inn By Marriott and Hotel Front Desk Agent roles both operate within the hospitality industry, focusing on guest services. The Residence Inn typically involves managing overall guest experience at a specific property, while the front desk agent directly handles check-ins, reservations, and guest inquiries. Both roles require similar credentials and work in hotel environments, but the Residence Inn role may encompass broader responsibilities related to property management.

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The Residence Inn By Marriott jobs near you

Front Desk Agent | Philadelphia Residence Inn

Shaner Hotels

Philadelphia, PA • On-site

$13.50 - $17.25/hr

Other

Re-posted 15 days ago

Shaner Hotel Group rating

6.9

Company rating: 6.9 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Shaner Hotels has an exciting opportunity at our 121-room Residence Inn by Marriott Philadelphia Airport! Conveniently located near Philadelphia International Airport, our hotel provides guests with easy access to the city's most popular attractions, including the historic sites, cultural landmarks, and entertainment destinations of downtown Philadelphia.

Designed for both business and leisure travelers, the Residence Inn Philadelphia Airport offers spacious accommodations and the comforts of home, along with thoughtful amenities that make every stay enjoyable. Guests can unwind in our inviting lounge area during the evening or relax outdoors on the adjoining patio featuring a cozy fire pit.

With its convenient location, extended-stay accommodations, and welcoming atmosphere, the Residence Inn Philadelphia Airport provides an excellent setting for associates who enjoy creating meaningful guest experiences.

If you're passionate about hospitality and looking for an opportunity to grow your career, Residence Inn by Marriott Philadelphia Airport is the perfect place to join the Shaner Hotels family. Become part of a team dedicated to service excellence, teamwork, and delivering memorable stays for every guest.


Shaner Hotel Group

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.



  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
  • Handle guest complaints ensuring guest satisfaction.
  • Process all check-ins and check-outs according to established hotel requirements.
  • Adhere to payment, cash handling and credit policies/procedures.
  • Generate, print, and distribute daily reports to designated departments/personnel.
  • Resolve discrepancies on the room status report with Housekeeping.
  • Other duties as assigned.

Responsibilities
Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.
Qualifications
  • High school graduate or equivalent.
  • Minimum one year customer service experience; previous hotel experience preferred.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • Computer experience preferred.
  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele.

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